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External reviews

97 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Manufacturing

Great product for zero trust

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Being a Security analyst, secure access has always been a challenge for me. Teleport solves this problem with their unique offering. Teleport offers best in class product to provide the safe access to most critical assets and provides you peace of mind.
What do you dislike about the product?
I find Teleport a little bit complex to implement. Teleport should have better KBs or documentation to help analysts troubleshoot the problems.
What problems is the product solving and how is that benefiting you?
Instead of having s separate tool for secure access with auditing capabilities, Teleport offers one stop shop solution for all such requirements.


    Cheryl A.

Easy, yet undeniably secure way to access and manage infrastructure access

  • August 15, 2023
  • Review provided by G2

What do you like best about the product?
The fact that it allows for consolidation of authentication and authorization in addition to connectivity to infrastructure access which makes management easier.
What do you dislike about the product?
Not all engineering groups are fond of reduced decentralized management
What problems is the product solving and how is that benefiting you?
Reducing the decentralization of access controls from individual teams does not always sit well.


    Kuanysh B.

Good one-stop shop for Privileged Access Management

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
it combines a number of PAM features into one place which simplifies user management and lends itself well for scaling
What do you dislike about the product?
Adaptability to specific organisational requirements remains a pain point - it works better as an out of the box solution rather than customisation
What problems is the product solving and how is that benefiting you?
Teleport eliminates multiple windows and platforms to streamline the user access management and enable access control for all of the organisational resources in one place


    Transportation/Trucking/Railroad

Secure access

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
Teleport is the single source of truth.
Manage secure access from a single source, with great audit logs for the security team.

Reduces decentralized management efforts into a single small effort point.

Great slack support for non paying customers too!
What do you dislike about the product?
The documentation could be a little broader.
Even though the existing is better then a lot of other software vendors.
What problems is the product solving and how is that benefiting you?
Helps us to centralize infrastructure access, reducing engineering hours and therefore cost.

Let's us focus on our main goals, instead of other non essential tasks.


    Abdurrachman M.

Efficient Identity solution

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
What I like best about Teleport is its Universal Connectivity feature and the robustness of its Audit Logs. Universal Connectivity enables access to remote devices across various networks, which is particularly valuable in today's distributed environments. This feature aligns well with the diverse nature of modern infrastructure. Additionally, the platform's Audit Logs provide a comprehensive record of security events and session activities, offering a crucial tool for monitoring and analyzing potential security incidents. The combination of these features underscores Teleport's commitment to both accessibility and security, making it a standout solution for managing infrastructure access.
What do you dislike about the product?
While Teleport offers numerous valuable features, one area that could be improved is the documentation regarding Ephemeral Certificates and Biometric Authentication. These innovative security measures are at the core of Teleport's enhanced access control, but if the documentation surrounding their implementation and usage is lacking, it might pose challenges for users who are trying to take full advantage of these features. Clear and comprehensive documentation would not only ensure that users can leverage these security enhancements effectively but also contribute to a smoother onboarding experience for new adopters.
What problems is the product solving and how is that benefiting you?
Teleport addresses several critical challenges that organizations face in managing infrastructure access. One of the standout benefits for me is how it simplifies the implementation of Single Sign-On (SSO) with clients. By utilizing Teleport's capabilities, I've been able to streamline the SSO process, enhancing the security and efficiency of authentication for both myself and my clients. This not only reduces the complexity of managing access but also strengthens the overall security posture. Teleport's ability to tackle this challenge has been particularly advantageous, demonstrating its capacity to provide practical solutions for real-world access management scenarios.


    Computer Software

Most Secure way to access your infrastructure

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
The best thing I like about Teleport is it's main feature, Zero Tust Security. Using Teleport I can access my infratructure (like Virtual Machines, clusters, etc.) securely using their Multifactor authentication.
What do you dislike about the product?
What I disklike about it is their prerequisites required for initial setup. Though they also give the reason for why they need it, i still find it bit ununsual. Like they require you setup as specific subdomain on you main domain, and on that subdomain, another variable subdomain should be setup too!
What problems is the product solving and how is that benefiting you?
Before Teleport, we used VPN to allow users to connect to infrastructure like Databases, VMs, Clusters, etc. But we came to know that many ISPs blocked the VPN, and in India, VPNs are even hard to use, whether it is public or Private. So, our employees were facing frequent connection issues. To fix that we needed some solution other than VPNs and Teleport came to help us. It helped us connect to infrastructure securely without using VPN.


    Rene S.

Teleport replaced our custom Bastion server with many features

  • August 11, 2023
  • Review verified by G2

What do you like best about the product?
I like the option to a have a free version to start with. Single point of configuration for user accounts and access rights. It's easy to implement and start with. The audit option is easy to monitor and provide proof of work.
What do you dislike about the product?
I would like to have the option to buy a small license for homelab usage. Features like RDP into machines without domain connection could have a hugh value to the users. Even Azure Entra ID connection could be interesting in homelab, as Microsoft provides a free developer license to tinker with.
What problems is the product solving and how is that benefiting you?
Having a one stop solution for manageing access rights was a hugh problem for us. We had a SSH bastion, a RDP Session host and a VPN solution to access these two systems. Teleport fixed all of this. One option for login, MFA and combined SSH, Windows and Application access are the most beneficial features for us.


    AMIT Y.

Personal Experience

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
Teleport is wonderful and versatile platform for the engineers to provide outstanding services to clients and improve the experience to the customers. Overall satisfied.
What do you dislike about the product?
Ui could be more intuitive and user friendly without extra things involved with the controls
What problems is the product solving and how is that benefiting you?
It provides better access management and access to infrastructure in fast and efficient maner.


    Marc G.

A great tool for using to access multiple resources and databases

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
1. It was efficient and easy to use
2. I was able to configure databases well
3. I could run queries on my main computer from a separate device
What do you dislike about the product?
1. It took a long time to load database frames and often crashed
2. The support service was not always responsive or able to help
What problems is the product solving and how is that benefiting you?
1. I am able to sign into multiple databases, tools, and private accounts using a simple sign on


    Program Development

The one tool we needed

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
* No need to manage user SSH keys or CI/CD credentials
* Add or remove users permissions in seconds
* Many connectors, SSH, BDD, K8s
* Integration with our Gitlab workflow using tbot
* Teleport Ansible dynamic inventory
What do you dislike about the product?
* Ansible connection flooding the audit logs when deploying to many servers
What problems is the product solving and how is that benefiting you?
Centralized connection to many servers and infrastructures.