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External reviews

97 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Håkon S.

Very flexible cloud access control system

  • March 30, 2023
  • Review verified by G2

What do you like best about the product?
Flexibility with regards to the composition of users, roles, etc., easy to understand, configure and debug and a very good audit log for debugging or troubleshooting. "Role merging" is a key component for us, where users with different permissions get a single user which they can use instead of having to change contexts to access different parts.
What do you dislike about the product?
YAML can be tedious to maintain and work with, especially with many user groups and very "ABAC/RBAC-focused" permission sets. It's simple to automate with some scripts, though.
What problems is the product solving and how is that benefiting you?
We're using AWS and having separate roles and/or accounts for each domain our developers are working on is a pain, having to assume-role and/or log in to a new session to view other resources. Teleport can merge all these accesses into one profile so we can access all resources without having to change scope.


    Pradipta(Prad) S.

Teleport has revamped our security approach to Infrastructure

  • March 29, 2023
  • Review verified by G2

What do you like best about the product?
I have received immense support from good folks at Teleport in their Slack channel numerous times. We are self-hosting on EKS and ran into some issues, but every time Teleport folks have stepped up, shout out to Gus and Zac!
What do you dislike about the product?
I think the documentation needs a bit of attention, and if Teleport can improve the error message around tsh-teleport proxy version mismatch, that would be awesome too!
What problems is the product solving and how is that benefiting you?
Earlier, developers used to share pem files and database passwords for Server and Database access. For K8s also, users had to be added to the config map. Now we have made this way more secure with Teleport.


    Daniel B.

Streamlined our access management

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
We use Google Workspace SSO and this allows us to use google groups to easily setup RBAC, the just-in-time access request feature is also very helpful for us to ensure that users only have the minimum permissions necessary for the vast majority of their time working, and can request elevated permissions as necessary.
What do you dislike about the product?
There are still some rough edges around the user-experience, but support has been easy to work with to submit feature requests and the team has even reviewed some of my pull requests to help make Teleport more ergonomic for our users.
What problems is the product solving and how is that benefiting you?
Teleport makes it much easier for us to achieve and maintain SOC 2 compliance, as well as further enhancing our security posture with auditing and short lived certificates.


    Kevin C.

Teleport is an all around fantastic product

  • March 29, 2023
  • Review verified by G2

What do you like best about the product?
Teleport enables operations teams to perform job duties in a powerful yet simple way. With Teleport, we can transparently empower people to run operations confidently. The UI is simple, node inclusion is easy, and the auditing tools are exceptional.
What do you dislike about the product?
The update cadence is hard to keep up with. While quick upgrades and updates are a strength, keeping up with stable is a nearly full-time job. This isn't to say I believe you should slow down, but rather an expression of where some of my grey hairs come from. Keep up the great work.
What problems is the product solving and how is that benefiting you?
Teleport is primarily solving an issue with access; in the past, I used complex self-hosted systems, authorized keys, etc. Now I lean toward leveraging Telport to govern all access to systems.


    Information Technology and Services

Probably the easiest open source ZT access

  • March 29, 2023
  • Review verified by G2

What do you like best about the product?
After an easy setup, the configuration is mostly convenient with the help of their documentation, and in no time, users can enjoy a great ZT access environment.
What do you dislike about the product?
The desktop access could be a bit easier to set up and manage; documentation on it is still a bit lacking too.
What problems is the product solving and how is that benefiting you?
Granting access to resources in a secure way while also reducing the password management complexity to the end user. Audit options also help in case there are issues noticed only later.


    Arlington A.

Zero Trust with a Private flair

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
Being able to define a ZERO Trust policy, but ALSO leveraging private networking so you don't have to expose all your systems to the raw internet is a HUGE win in today's climate. We should ALL be considering Teleport and tools like it to ensure our company and personal assets are protected.
What do you dislike about the product?
That it isn't as well advertised as it could be. More people need to know about this product and use it. I would also like to see a "one click" install setup that can help make things even smoother!
What problems is the product solving and how is that benefiting you?
It provides a seamless interface to combine centralized management and provisioning of your users and systems. This allows you to easily pivot from "Here user, you have an account" to "oh and you use the EXACT same setup to connect to all our systems without having to learn a dozen passwords and interfaces".


    David D.

Demo and POV time went great!

  • March 28, 2023
  • Review provided by G2

What do you like best about the product?
So many things are helpful!! Ease of user management, access to resources, permissions granularity, cloud or self-hosted options, they all make it easy to deploy into your environment. I really like how automated resource discovery is, and how granular the controls are.
What do you dislike about the product?
There is a bit of a steep learning curve when it comes to the permissions policy syntax. It took me a couple of back and forth conversations with engineering before I properly understood it. But once I got my head around it, it became second nature.
What problems is the product solving and how is that benefiting you?
Teleport is getting us several steps closer to a zero-trust network. It's also solving server access and ssh key rotation, which has historically been an issue because who likes being the one to force developers to do something they don't like doing?


    Joshua S.

Great tool for developers and technicians

  • March 28, 2023
  • Review verified by G2

What do you like best about the product?
Easy to set up and easy to use. Teleport has excellent documentation, and I have received invaluable support from the engineering team. Our alternative to Teleport is a painful process of going through multiple jump boxes.
What do you dislike about the product?
Not many video demonstrations that I have been able to find. Also, tctl command is not usable on Windows. I still have much to explore with Teleport, so I cannot address all pain points that I may have later.
What problems is the product solving and how is that benefiting you?
Teleport is making it easy to connect to all of our edge devices. The SSO in option helps increase our security as well. Previously we had to go through jump boxes with common passwords. Teleport makes it easy to securely connect!


    Borislav G.

Teleport is king

  • March 28, 2023
  • Review verified by G2

What do you like best about the product?
seamless connection with kube clusters
role based access control
great UI
no need for bastions
What do you dislike about the product?
2fa enforcement for SSO
some resources cannot be created through kube CRs
What problems is the product solving and how is that benefiting you?
kube cluster access to clusters that are not publicly accessible


    Jeffrey M.

Teleport, straight forward VPN solution.

  • March 28, 2023
  • Review provided by G2

What do you like best about the product?
Teleport was a straightforward vpn solution. No big bells and whistles and no need for extensive engagement to stand up either.
What do you dislike about the product?
We had special needs for our Devs that sadly teleport was unable have.
What problems is the product solving and how is that benefiting you?
Secure access to our infrastructure.