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Grafana Enterprise

Grafana Labs

Reviews from AWS customer

7 AWS reviews

External reviews

150 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sanath R.

Best open source tool for infra monitoring

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
We use grafana paired with prometheus for infra monitoring, it provides a very intuitive visualizations with graphs on time series data such as memory utilisation, cpu consumption. Grafana's feature to allow alert setup and integrations with pagerduty and splunk oncall really easy to use.
What do you dislike about the product?
There are some bugs in Grafana, so not as refined as paid software like Newrelic. One more issue is that it doesn't provide alerting history if we want to review at the end of the week, so we had to rely on splunk for a report.
What problems is the product solving and how is that benefiting you?
Data visualisation platforms are extremely pricey, but opensource tools like grafana paired with Promethues work wonders for small companies. Since we can host grafana on our servers we can keep sensitive data private.


    reviewer2176404

Helps to monitor the performance of serverless core, like, doctors and containers

  • May 16, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Grafana as an APM solution to monitor the performance of our serverless core, like, doctors and containers.

How has it helped my organization?

Grafana is a very important tool or product that helps us receive information like alarms, performance, KPIs, and metrics. So Grafana is an important part of our business that helps us to make decisions and plan for business improvement.

What is most valuable?

The most important feature of Grafana is its alarm formatting capability. Currently, we use the CEMA format to classify alarms according to the callers. For instance, critical alarms are displayed in red, warnings in yellow, and announcement alarms in green. We use Grafana for the formatting of alarms.

What needs improvement?

The documentation or training provided by Grafana is limited compared to its competitors, like Splunk. Some functionalities are unavailable for us since we use the AWS-managed version of Grafana

For how long have I used the solution?

I have been using Grafana for three years.

What do I think about the stability of the solution?

We've never had an outage with Grafana, and its stability is very nice.

What do I think about the scalability of the solution?

Around 25 to 30 people are using Grafana in our organization.

Which solution did I use previously and why did I switch?

Before using Grafana, we previously used different solutions like PRTG and OpenNMS.

How was the initial setup?

I tried installing Grafana long ago, but it was very hard. Beginners will find that installing Grafana is not as simple as other solutions. You need to have the intermediate or medium-level experience to install Grafana.

What other advice do I have?

Grafana's usability depends on your perspective and function. In my current job, Grafan helps us with serverless solutions. However, Grafana cannot be helpful in monitoring, networking, and interfacing for routers.

My advice to new users of Grafana is to have nice documentation and a good knowledge base before performing tasks like installation or configuration.

Overall, I rate Grafana an eight out of ten.


    reviewer2116467

Provides good integration and generates application metrics efficiently

  • May 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for login and creating dashboards.

What is most valuable?

The solution provides good integration and accurate application metrics.

What needs improvement?

The solution's interface could be more accessible.

For how long have I used the solution?

We have been using the solution for three years.

How are customer service and support?

I refer to the solution's online documentation in case of technical errors.

How was the initial setup?

The solution's initial setup process is complicated. Its complexity depends on the use cases. Also, as it is self-hosted on Grafana cloud, it requires minimum maintenance.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. Although, its price depends on infrastructure.

What other advice do I have?

I rate the solution a nine.


    sami u.

Excellent tool for monitoring and error debugging

  • May 13, 2023
  • Review provided by G2

What do you like best about the product?
1. Easy to integrate with current workflow
2. Easy search features which help non-tech users to find logs
3. In multi-container environment, search can be deepened further for logs
What do you dislike about the product?
I was not easily able to filter warnings vs errors in logs. I think they should provide quick search functionality for errors or warnings as well
What problems is the product solving and how is that benefiting you?
1. Easy container monitoring
2. We are able to catch errors before they hit production
3. Not that much costly


    Michael S.

Gain exceptional visuals and insights with Grafana

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
I'm most impressed with how Grafana allows us to visualize and understand complex relationships between data that were previously difficult to see. The detailed analytics generated by the platform allow us to anticipate our needs for an optimal user experience, such as monitoring server performance levels or tracking temperature and humidity in a data center environment. By using these graphical representations of information, we can easily determine appropriate action plans to ensure the successful operation of any application landscape.
What do you dislike about the product?
I dislike that Grafana's edit mode is inferior to its query mode, making it difficult for users unfamiliar with SQL to modify databases and graphs. A necessary improvement would be a more user-friendly editing interface so that non-expert users can make their own changes without having to ask someone else for help in writing the necessary query.
What problems is the product solving and how is that benefiting you?
I'm benefiting from using Grafana because I can monitor and analyze the data collected by my various IoT sensors in real time. And thanks to its intuitive interface, setting up graphs with different configurations is just a click away.


    Rodrigo Juan H.

The best visualization tool

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
It is Open Source.
It is very flexible and allows you to show and analyze data from several sources.
What do you dislike about the product?
Features that are not available in the Open Source version.
What problems is the product solving and how is that benefiting you?
I'm using Grafana in IoT systems for displaying sensor data.


    Douglas S.

Free, Powerful and customizable

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
The possibility of monitoring everything aspect of your CPU, firewall network, container and VPS or other. For server maintenance or to understand an application's traffic (my case) is a beneficial tool.
What do you dislike about the product?
Grafana doesn't work in real-time. The customization is an infinite possibility, but Grafana should provide some default equations for us. Also, you need to understand a bit more about how to config Prometheus and Node Exporter.
What problems is the product solving and how is that benefiting you?
Grafana helps us to monitor the stress of our apps and local servers.


    Ashish K.

graffana review

  • March 28, 2023
  • Review provided by G2

What do you like best about the product?
Grafanna is very useful in visualizing key metrics for our system we have been using its dashboards for various monitorings
What do you dislike about the product?
sometimes it takes time to load which is a downside of using it.
What problems is the product solving and how is that benefiting you?
Graffana is helping us to visualize a lot of key metrices and APIs of our system which in turn is very helpful in maintaining system health and stability


    Prashant D.

Open source analytics & visualization tool for DevOps

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
It is a web-based application that provides customizing dashboard when we integrate it with many other tools like elastic search, ELK, and Nagios.

Also helpful for live server monitoring.

Provides data in tables, maps, graphs, heatmaps and clock features in the dashboard.
What do you dislike about the product?
We can not analyze data on grafana. If integration tools are not working correctly, grafana doesn't respond and shows api errors.
What problems is the product solving and how is that benefiting you?
Grafana dashboard helps us monitor the server, API and application in the IT production environment. We can also configure alerts using grafana.
Easy to maintain and immigration.


    Pranjal G.

Exploring the Features and Benefits of Grafana: A User-Friendly Tool

  • March 18, 2023
  • Review provided by G2

What do you like best about the product?
It offers, in my opinion, a user-friendly design that is intuitive and makes creating and customizing dashboards simple.

Moreover, a broad variety of data sources are supported, including well-known databases like MySQL and PostgreSQL.

The finest feature is that it enables you to create alerts based on particular metrics or conditions and receive notifications via email, Slack, and PagerDuty.
What do you dislike about the product?
I believe that learning how to use all of its features and capabilities properly takes time for new users.
Grafana may need a lot of processing power and memory because it might be resource-intensive.
What problems is the product solving and how is that benefiting you?
It solves the main issue of visualizing and monitoring complex data sets. Its capability to share dashboards and collaborate with others on monitoring and visualization projects can help teams work more efficiently and effectively, improving communication and knowledge sharing.

Setting up alerts on PagerDuty, mail is the main advantage to detect anmoly.