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Grafana Enterprise

Grafana Labs

Reviews from AWS customer

8 AWS reviews

External reviews

166 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    ALISHETTI S.

Powerful, Flexible Observability with Grafana Labs

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Grafana Labs is its flexibility and strong visualization capabilities. Grafana makes it straightforward to create interactive, real-time dashboards by pulling data from multiple sources such as Prometheus, Elasticsearch, and various cloud platforms. The interface feels intuitive and highly customizable, which makes it especially well-suited for monitoring complex microservices environments.
What do you dislike about the product?
One drawback of Grafana Labs is that the more advanced features and enterprise capabilities can get expensive as you scale, particularly in larger environments with high data volumes.

For beginners, the initial dashboard setup and alert configuration can also feel a bit complex. Once you start integrating multiple data sources across distributed systems, it can take a while to fully understand how to structure queries, manage permissions, and set up alerting logic correctly.
What problems is the product solving and how is that benefiting you?
Grafana Labs addresses the challenge of fragmented observability by bringing metrics, logs, and traces together in a single, unified platform. Rather than jumping between multiple tools, I can visualize, compare, and correlate everything in one place.

This has noticeably improved our troubleshooting speed, provides clearer visibility across microservices, and helps our team make faster, data-driven decisions with greater confidence.


    Mohit N.

Grafana Labs Makes Observability Unified, Flexible, and Scalable

  • February 22, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Grafana Labs is its ability to unify metrics, logs, and traces into a single, intuitive observability platform. The dashboards are highly flexible and easy to customize, making complex system data instantly understandable. Its strong ecosystem, wide data-source support, and active open-source community make it both powerful and future-ready for scaling teams.
What do you dislike about the product?
What I dislike about Grafana Labs is that the learning curve can be steep for new users, especially when building advanced dashboards or setting up alerting. Performance can degrade with very large datasets if dashboards aren’t well optimized.
What problems is the product solving and how is that benefiting you?
Grafana Labs solves the problem of fragmented monitoring by bringing metrics, logs, and traces into a single observability layer. This helps quickly detect, diagnose, and resolve issues without jumping across multiple tools. For me, it improves system visibility, reduces MTTR, and enables more data-driven decisions around performance, reliability, and capacity planning.


    Priyanshu G.

Poweful Monitoring and Observability Platform

  • February 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Grafana labs to monitor applications health and infrastructure .I mainly use it for dashboards ,metrics visualization, and abalyzing system performance.
What do you dislike about the product?
The initial setup and learning curve can be challenging for beginners. Some advanced feactures for beginners.some advances features are only availablein paid plans.
What problems is the product solving and how is that benefiting you?
Grafana Labs helps solve the problem of monitoring and observability in distributed systems. It gives clear visibility into metrics and performance issues ,which helps in faster debugging and better system reliability.


    Information Technology and Services

Powerful Grafana Dashboards with Flexible Integrations for Observability

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
Grafana provides powerful dashboards and visualizations that make it easy to monitor metrics and logs from multiple data sources. The flexibility and integrations are very helpful for observability.
What do you dislike about the product?
Initial setup and dashboard configuration can take time, and tuning alerts or queries requires familiarity with the underlying data sources.
What problems is the product solving and how is that benefiting you?
Grafana helps centralize monitoring by visualizing metrics and logs in a single place. This improves visibility into system health, helps detect issues faster, and supports better operational decisions.


    Yashi Gupta G.

Reliable Monitoring Tool for DevOps, but Takes Time to Master Advanced Setup

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I used Grafana during my DevOps internship mainly for monitoring servers and application services. We connected Grafana with Prometheus as the main data source and also used custom metrics from OTel.

What I like most is how easy it becomes to monitor everything from one place once the dashboards are set up. I created dashboards to check service uptime, system metrics and application health and also configured alerts to get notified when something went wrong. The integration with Prometheus queries works well, and real-time metrics help a lot during incidents. It saves time because you don’t have to manually check logs or servers again and again.
What do you dislike about the product?
The main difficulty I faced was during metric integration and dashboard setup, especially when working with custom metrics. For new users, it takes time to understand which metrics to use and how to structure panels properly.

Alert and dashboard configuration can feel complex at first and advanced features have a steep learning curve. Better and more practical documentation for real production use cases would make onboarding easier, especially for interns or beginners.
What problems is the product solving and how is that benefiting you?
Grafana helps in monitoring servers and services continuously in a production environment. Instead of manually checking systems or logs, we can quickly identify issues using dashboards and alerts.

If a service goes down, it is visible immediately on Grafana, which helps the team respond faster. This improves incident handling and reduces downtime. Overall, it made monitoring more organized and efficient during my internship


    Education Management

Excellent Performance for Small to Medium Cloud Environments

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
It performs very well in small and medium-sized cloud or container environments. The implementation experience has been very positive.
What do you dislike about the product?
Cost increase with a larger scale, no full control, sometimes dashboards load slowly.
What problems is the product solving and how is that benefiting you?
Grafana cloud is a very convenient and practical monitoring tool, especially if you dont want to bother with maintaining your own infrastructure.


    Computer Software

Comprehensive Monitoring Made Easy with Grafana

  • December 23, 2025
  • Review provided by G2

What do you like best about the product?
Grafana provides a clear overview of errors in our application, displays pod statuses, and helps us monitor the behavior of our HTTP server using OpenTelemetry. Additionally, the wide range of available plugins further enhances the overall experience.
What do you dislike about the product?
The user interface can be challenging to navigate at first, and the overall setup process is quite difficult, especially if you are not very tech-savvy.
What problems is the product solving and how is that benefiting you?
Grafana provides us with valuable insights into the health of our application. Each morning, we review it to identify any potential issues or unusual patterns in our app's behavior.


    Rahul s.

Powerful, Flexible, and Community-Driven Observability Platform

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Grafana Labs is its robust open-source foundation, paired with a dedicated focus on addressing real-world observability challenges. The products offer both power and flexibility, while the community-driven approach fosters ongoing innovation. Additionally, the company culture stands out for its emphasis on transparency, continuous learning, and making a meaningful impact for customers.
What do you dislike about the product?
The platform may seem complicated to newcomers, as there is a noticeable learning curve when it comes to setup and more advanced configurations. Additionally, certain features demand a higher level of technical expertise, which can make it harder for teams without a strong technical background to adopt the platform quickly.
What problems is the product solving and how is that benefiting you?
Grafana Labs addresses the challenge of limited visibility in complex systems by unifying metrics, logs, and traces within a single observability platform. This integration allows me to identify issues more quickly, gain real-time insights into system behavior, and minimize downtime, which in turn enhances both reliability and my confidence in operations.


    r V.

Robust Monitoring with Room for Improvement

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I like the features in Grafana Labs for monitoring alerts in the dashboard and initiating the issue with our leadership team. The real-time visibility into system health, security events, and operational anomalies through monitoring alerts in a centralized dashboard is excellent. This proactive approach allows potential issues to be detected early, often before they escalate into service disruptions or security incidents. The initial setup was relatively straightforward, and the process of installing, integrating with data sources, and creating basic dashboards was easy with the help of the available documentation.
What do you dislike about the product?
While Grafana Labs is a powerful and flexible observability platform, there are a few areas where improvements could enhance usability and operational efficiency: Dashboard performance with large data sets, plugin compatibility and maintenance, and alerting configuration complexity.
What problems is the product solving and how is that benefiting you?
I use Grafana Labs for monitoring GCP platform resources. It helps by sending alerts during peak time, offering real-time visibility, detecting potential issues early, and preventing service disruptions.


    Pankaj K.

Powerful Network Monitoring with Customizable Dashboards

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
I love the graphical user interface (GUI) of Grafana Labs, which is beneficial for both end users and management teams. I find the dashboard designs to be outstanding and appreciate the customizable visualizations that make data interpretation more intuitive. The dynamic filtering and variables allow for flexible data interaction, making it easier to tailor the experience to specific needs. Additionally, the alert configuration via the GUI enhances usability and responsiveness. Overall, the setup process of Grafana Labs was impressive and less time-consuming than expected, taking around six months to integrate with the entire network effectively.
What do you dislike about the product?
I find the alerting capabilities of Grafana Labs limiting. Although the alerts are powerful, crafting advanced alert logic often requires proficiency in PromQL or the use of custom queries. This complexity can be challenging for those who do not have a developer background, making it difficult to fully utilize the alerting features without specialized knowledge.
What problems is the product solving and how is that benefiting you?
I use Grafana Labs for real-time network security monitoring, which solves lack of visibility, delayed incident detection, and manual reporting issues. It offers customizable dashboards and alerting, improving my response time and efficiency.