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Reviews from AWS customer

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External reviews

2,688 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Internet

Satisfied customer with one request

  • September 21, 2021
  • Review provided by G2

What do you like best about the product?
Easy and quick access to data visuals and trends. Low processing time while processing a large amount of historical data. In-built analytical calculations.
What do you dislike about the product?
Documentations or online courses should be made available to the analyst based on the business domain (C2C, B2C, B2B etc). Novice analysts would benefit from the documentation around what kind of problems does each product feature solves.
What problems is the product solving and how is that benefiting you?
Questions around Product/Feature Adoption, Engagement, Path, and funnel analysis? It is easy to create and save cohorts or segments; these can be used again for multiple studies. Amplitude Notebooks come in handy to document the product roadmap for the year and related data around those releases in the same place.
Recommendations to others considering the product:
Evaluate and Instrument this product only after you understand use cases and important KPIs


    Entertainment

Use Amplitude to amplify work

  • September 16, 2021
  • Review provided by G2

What do you like best about the product?
Chart and user history make it easy to use
What do you dislike about the product?
User journey differs with different parameters. If I search a user normally, I get a single record, but if I make an advance search it I may get multiple records for the same user.
What problems is the product solving and how is that benefiting you?
I check the user's history by searching subscription/error logs and then get them fixed. I also use the Chart option to find the count impacted on users.


    Computer Software

Excellent for data-driven teams

  • September 10, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is very versatile. It does a good job of providing insight into user behavior.
What do you dislike about the product?
Using Amplitude requires some dedicated training. But it is compensated with how deep the analytics can be.
What problems is the product solving and how is that benefiting you?
It helps us build a better product and make educated decisions


    Computer Games

Quite convenient

  • September 10, 2021
  • Review provided by G2

What do you like best about the product?
How seamless it is to create charts, build up metrics, dashboards, reports, and almost real-time see what's happening within your app and take actions upon that information. It is really easy to make quite complicated metrics or visualizations (such as retention, funnel analysis, to give a few examples) in just a few clicks.
What do you dislike about the product?
The inability to build cross-apps reports. If you have more than one app, you have to manage each app as a different project, and your charts and reports can only include just one app at a time. Also, it is not so flexible when it comes to building graphs or adapting them into your branding. The alert system is not the greatest, has many limitations and is not clear on what to adjust to make it possible to set up an alert.
What problems is the product solving and how is that benefiting you?
Having track of lots of different metrics and variables. For experimentation purposes is also the best ally, allowing to keep track of all the key performance points in one single dashboard.


    Real Estate

amplitude

  • September 02, 2021
  • Review provided by G2

What do you like best about the product?
easy to import new events. good visulization tool
good for product deep dive
api with segment
What do you dislike about the product?
limited to customer level analysis
not good for other level of analysis
What problems is the product solving and how is that benefiting you?
product deep dive and tracking


    Banking

Amplitude is the go-to app to quickly verify your assumptions from quantitative user behavior data

  • August 30, 2021
  • Review provided by G2

What do you like best about the product?
- Funnels
- Dashboards
- Ease to create graph
What do you dislike about the product?
- Hard to check the reliability of data
- Deep investigation requires good understanding of data concepts
What problems is the product solving and how is that benefiting you?
- Investigating bugs and conversion drops on the go
- Easily getting trends on user behavior during product research
- Measuring success of releases


    Accounting

Amplitude Honest review

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Ease in Funnel Analysis and Retention and Cohort charts.
What do you dislike about the product?
It lacks only in customizability and variations of charts
What problems is the product solving and how is that benefiting you?
Funnel, Retention Rate, and Churn Analysis


    Stephen C.

Self explanatory to use, many loaded features

  • August 26, 2021
  • Review provided by G2

What do you like best about the product?
Event Segment, personas, and pathfinder is helpful to seeing user engagement
What do you dislike about the product?
Retention and impact analysis is less straight forward to use
What problems is the product solving and how is that benefiting you?
Solving the problem of where users engage. The benefits have been seeing the flows where engagement takes the most place, plus more insights on who the user are based on their properties
Recommendations to others considering the product:
Quality features, great support


    James M.

Every product led organization needs Amplitude

  • August 25, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude makes it easy to understand how our users flow through our product and which initiatives are actually moving the needle. As well as being extremely powerful, its user interface is also second to none: with almost no training I was able to start figuring out the rest for myself. Inside our organization we've scaled usage of Amplitude with a community of users who help each other.
What do you dislike about the product?
The idea of working in an organzation which doesn't use Amplitude! One small niggle: we've had a few problems with the Amplitude Chrome extension not working; this gives you full visibility of the tracking events being fired as you use the product. It's an extremely useful feature because it prevents endless "How is xyz tracked?" questions between teams.
What problems is the product solving and how is that benefiting you?
I use Amplitude to increase revenue: for example pricing page optimization (including AB tests), in product upgrades and campaigns.
I also use to understand how users are using new features; this guides our optimization efforts as well as the way we package and communicate new features


    Information Technology and Services

Amplitude increased our understanding of how our users interact with our product

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
Self-service capability. Before amplitude, our systems for collecting/reporting product data required a significant amount of assistance from engineering teams. Simply making this information more accessible has increased its usage and improved our processes as a result
What do you dislike about the product?
I wish there were just a little more flexibility with regards to formatting and renaming elements in a chart
What problems is the product solving and how is that benefiting you?
We are getting a clear understanding of who is using which features in our product. As a result, we have been able to identify and prioritize investments in our products by giving us a sense of what features are and aren't used heavily, as well as high and low usage customers to engage with.