Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

5 AWS reviews
  • 5 star
    0
  • 5
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

2,691 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Timothy A.

Hands-down the best analytics tool for mobile apps

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is the best analytics product I have found for understanding user behaviour in our mobile consumer app.

It is so easy to create charts and query for data/insights in Amplitude. It is so easy to build a complex query with multiple filters and conditions.

Our team loves the dashboard feature which allows us to place all our important charts in one place. TV mode is a nice feature is you ever need to present the charts.

I also love that I can quickly view user streams or user paths to dive deeper to understand the user behaviour underlying the charts.

Lastly, Amplitude also has one of the most generous free triers.
What do you dislike about the product?
Amplitude seems to track "Application Opened" event even when the app just receives a push notification. This can be terribly misleading for an app that sends a lot of notifications. The way we've gone around this is by tracking our own Custom Event.

The inaccuracy of the "Application Opened" seems to also impact user session tracking. We tend to have many 0 sec sessions as a result of this, which also ends us skewing our user session chart.
What problems is the product solving and how is that benefiting you?
We rely on Amplitude to understand how users are using our product.

We are pre-product market fit so it's super important for us to get full visibility on what the impact of the changes that we make to the product and to quantify that impact.

It also helps us answer questions that pop up in meetings and discussions the fly, because it's so easy to create or edit charts.

Amplitude also helps to have reliable evidence for potential investors and stakeholders who might want to perform due intelligence on our product.


    Ruturaj A.

A dedicated product for product analytics perfectly suited for most of our needs.

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
The chart creation interface is well suited to quickly create any visualization we need. The ability to use values from the props to narrow data or group data is very useful. The ability to create teams and only share certain charts with certain people is an added bonus.
What do you dislike about the product?
The starter package doesn't let me create user cohorts. A fixed number (say 5) of user cohorts in the free version would've been great.
What problems is the product solving and how is that benefiting you?
Reports created on Amplitude are used to make important decisions regarding feature optimizations/enhancements. We also use it to share insights with the content creation team and the business team.
Recommendations to others considering the product:
If you're looking for something for product analytics, look no further :)


    Jack L.

Amplitude & Playtertainment.

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
Automated reporting on 30 day retention by multiple KPIs is very easy to achieve.
What do you dislike about the product?
Some capabilities are limited - for example, data cannot be viewed in larger than a 365 day window.
What problems is the product solving and how is that benefiting you?
We're able to identify steps in the product funnel that allow us to optimize the in-game experience for our mobile app players.


    Information Technology and Services

Great analytics tool for our enterprise SaaS platform

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
Amplitude is easy to get up and running, and comes with a variety of powerful charts and tools in the free tier. Creating analyses is easy and intuitive, and it's been invaluable in getting my team to be more data driven.

We create dashboards by team/customer type/ and metric type, then hook everything up to a Slack channel so everyone knows when we've put together a new chart.

Amplitude support has also been great in helping us with technical challenges related to some of the ways our product is setup.
What do you dislike about the product?
Some of the workflows for downloading user data to CSVs are cumbersome, and the view of an individual user/session are not that useful. I would love a more streamlined view of individual users, but this probably makes more sense for our use case as we're enterprise SaaS and don't have the volume of users a consumer product might.
What problems is the product solving and how is that benefiting you?
We use Amplitude to figure out which of our customers are getting value from our product. We user stickiness (aka the power user curve) to see which customers have power users, and which customers don't. This helps our customer success team recognize which of our accounts are at risk, and helps our product team build features that drive more engagement from our less-than-power users. Our design team often looks at funnel analyses to determine where there could be a usability problem.


    Betsy C.

Intuitive, powerful analytics platform

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
I like the structure of Amplitude in that you can easily create dashboards for different projects and track your releases for each product.
What do you dislike about the product?
I dislike how easy it is to accidentally add the wrong events to track. I have to work really closely with our developer and check constantly to see if the right event is being tracked in the right way. We made a mistake in December where the developer renamed the events to remove dashes which rendered all our data from the last 3 months to be essentially unusable because I had to duplicate all the charts again and start from that day moving forward. We now have separate charts from pre-changing the event names and after changing them. Although I did set up the instrumentation and taxonomy, it's still unclear how to track certain user properties that are unique to our app.
What problems is the product solving and how is that benefiting you?
I am solving the blindness we had on how people were using our products, which helped with design and identifying usability issues. It's helped us measure the impact of our releases.
Recommendations to others considering the product:
I'd recommend testing out the platform with the free account. It's quite robust and has unlimited number of viewers/editors.


    Sukhsagar S.

Amplitude helps us visualize the metrics that are most important

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
The charts features are refined, intuitive and highly flexible with custom formulas
What do you dislike about the product?
It can be difficult to find specific users even with id's synced with our database
What problems is the product solving and how is that benefiting you?
We use amplitude to track growth and engagement


    Government Administration

Amplitude: Full stack product analytics

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
Highly flexible, but with some really key "out of the box" templates & reports
What do you dislike about the product?
Once the number of events gets up there, it can be an effort to keep them all organised and clean (e.g., modifying / changing existing events is quite a challenge, and if changing events much, it get's quite messy)
What problems is the product solving and how is that benefiting you?
Problems: Understanding user behaviour. Individuals & trends
Benefits: Clarity on deep diving into questions about user behaviour


    Computer Networking

Wonderful analytics platform

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
We love how good our events can be interpreted when using amplitude !
What do you dislike about the product?
The process of installing the sdk on our different clients
What problems is the product solving and how is that benefiting you?
Understanding how we can improve our product.


    Internet

New Generation Behavioral Analytic Tool

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
It is a cutting edge technology- no technical skills required same as Tableau, Python, SQL, etc. (Have a good visualization feature)
What do you dislike about the product?
Challenging to implement for big sites/ multiple domains/ complex data layer/ websites that always implement changes, because new events/ event properties to be designed to send to Amplitude
What problems is the product solving and how is that benefiting you?
Visualization & Data Collection- Showing Revenues of Businesses; Behavior Analysis of Users & their properties.


    Mrutyunjay H.

An amazing analytics tool for indepth understanding/

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
Create multiple cohorts & analyse each in details with amazing charts for crisp interpretation.
What do you dislike about the product?
With power comes complexity and I think Amplitude should have account managers who can train company's to utilise their tools to the fullest.
What problems is the product solving and how is that benefiting you?
Customer journey, acquistion, retention & pretty much everything!
Recommendations to others considering the product:
Go for it!