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Really Great for Digging into Data
What do you like best about the product?
Love the reporting capability and the details it is able to pull in. We are unable to get this information into our CRM at this point but are currently working on it and being able to reference the data in Amplitude is super helpful.
What do you dislike about the product?
I wish there was a way to connect the data that is in Amplitude into our CRM or have some sort of connection between the two. Tried with Polytomic and that didn't quite work out either.
What problems is the product solving and how is that benefiting you?
Being able to see our sign ups and trials for our products, as well as as being able to correctly identify the attribution of those sign ups and trials. Also being able to see the journey they took prior to and after signing up gives some great insight.
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Great Data Analytics
What do you like best about the product?
I really enjoy how interactive the data dashboards are. I can click on a data point and find references for why things are improving or declining.
What do you dislike about the product?
I don't really have any feedback on what I dislike
What problems is the product solving and how is that benefiting you?
Its letting me know how our product launches are being received by our members. I can see when something is underperforming and deep dive based on specific data points
Recommendations to others considering the product:
None
Growth Marketing Manager
What do you like best about the product?
Being able to make quick visualizations and user cohorts for specific events
What do you dislike about the product?
It is sometimes difficult to figure out which event to use, would be helpful to have easily accessible definitions for these events
What problems is the product solving and how is that benefiting you?
I primarily use amplitude to look at site performance data
Amplitude helps achieve our apps reliability giving us ability to analyze lot of data.
What do you like best about the product?
Being able to view data back in time, and reliable order of events.
What do you dislike about the product?
Sometimes the filters don't work for not allowing events
What problems is the product solving and how is that benefiting you?
Bugs
Amplitude delivers the insights I need
What do you like best about the product?
The ability to drill down into my usage and adoption metrics. I can easily see which of my clients to focus on for feedback, expansion efforts, or to use as a case study.
What do you dislike about the product?
It can be daunting to build some of the analytics. Cohort tracking can be especially tricky. However, there are plenty of guides available and I have no problem asking for help.
What problems is the product solving and how is that benefiting you?
The problem that Amplitude solves is the lack of visibility of how my clients are using our software. This insight allows me to have more accurate/intelligent conversations with my clients. I can also leverage their usage in my business reviews.
A very powerful tool to help business growth
What do you like best about the product?
Amplitude is a powerful tool to track customizable events in real-time
What do you dislike about the product?
The amplitude tool requires some learning curve.
What problems is the product solving and how is that benefiting you?
It helps to grow business by understanding indepth user behavior.
Overall some great data with a few minor setbacks
What do you like best about the product?
Step-by-step user interaction data and time tracking.
What do you dislike about the product?
The search function is not as clear as it could be- if you enter an invalid search term, it doesn't tell you so, it just says no results.
What problems is the product solving and how is that benefiting you?
It helps me find lost/obscure accounts when given inaccurate information from customers, as well as proving if there was fraudulent activity on an account or not.
Very useful with some limitations
What do you like best about the product?
Easily to track events in the app, easy to make quick graphs, funnels. Easy to share with team members and set up workspaces.
What do you dislike about the product?
Sometimes it's hard to set up certain types of graphs. It seems like maybe amplitude can do even more than what I utilize it for, so tutorials would be nice.
What problems is the product solving and how is that benefiting you?
Helping track user events and test the effectiveness of a/b tests.
Recommendations to others considering the product:
N/a
Valuable Insights
What do you like best about the product?
What I find most helpful about Amplitude is the easy-to-interpret user experience. I'm not overly analytic but this tool makes it attainable for me.
What do you dislike about the product?
Building charts can sometimes be tough but I have great peers to help.
What problems is the product solving and how is that benefiting you?
Understanding how much traffic our editorial newsletters are driving to our site.
Recommendations to others considering the product:
Powerful tool!
Great product for deep insights
What do you like best about the product?
Deep insights from all of your data and can provide all the detailed information to drive real growth.
What do you dislike about the product?
Its very powerful, so there are a lot of options. Its both good and bad.
What problems is the product solving and how is that benefiting you?
Solving user growth and identifying how users interact with our platform to find room for improvements.
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