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Reviews from AWS customer

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External reviews

2,677 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Leonard K.

A powerful weapon for Analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
-> Analytics: You can learn too much about your digital product with conversion drivers, user journey, or even a funnel chart. With a powerful data governance process providing a scalable Taxonomy for self-service usability inside the platform. With an important point: Export public links of our notebooks analyses.
-> Implementation: Completely ease to use Ampli CLI
-> Integrations: Insane PLUG AND PLAY Integrations.
-> Frequency: Every single day.
-> Amazing Support by Product Minds and Amplitude Team
What do you dislike about the product?
It's really difficult to find something that I don't like inside Analytics, but nowadays the complexity of deep analyses like Personas. It is really difficult to expand for all teams.
What problems is the product solving and how is that benefiting you?
-> Understanding why the users are dropping off the funnel.
-> Understanding conversion drivers
-> Propagating self-service insights, analyses and data for all my coleagues.


    Daniela G.

Great platform for Product Analytics and sending data to my CRM

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I work in growth in a B2B SaaS, and Amplitude helps us analyze all our product data and create marketing workflows based on user behaviors by connecting Make with Active Campaign to centralize all customer data.
What do you dislike about the product?
They could improve their visualizations. They are very limited in terms of customization for data visualization.
What problems is the product solving and how is that benefiting you?
It is helping us centralize all our customer data in one single platform


    Retail

Amplitude helps quickly get insights

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It helps build dashboards, analyze experiments, and monitor our ecommerces product analytics
What do you dislike about the product?
It can be difficult to QA events, and sometimes it is hard to talk to a rep on very specific questions since they don't fully understand our business goals or historical views of analysics
What problems is the product solving and how is that benefiting you?
It helps me monitor business health, analyze experiments, and also catch any user issues


    Facilities Services

Amplitude has unlocked insights for our team

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Easy to create views that are easy to share. Did not take a lot of time to implement (we connected through Segment). It is something I rely on day!
What do you dislike about the product?
Some of the navigation is a bit cumbersone to use
What problems is the product solving and how is that benefiting you?
Helps us understand what users are doing in our platform. That's a very simple statement, but sometimes a difficult problem to solve.


    Non-Profit Organization Management

Easy product analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use dashboards, funnels, metrics tracking
What do you dislike about the product?
Sometimes difficult to understand exact tracking
What problems is the product solving and how is that benefiting you?
Accessibilty of analytics to product team


    Computer Software

A simple UX to build powerful charts

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude offers a wide variety of visualizations that are easy to build even for non-technical folks. I love that you can use the event explorer to easily find the events that you're trying to visualize and quickly add filters to easily get to the subset of data that you're trying to analyze
What do you dislike about the product?
I'm typically visualizing data to help tell a story and I find the collaboration features a bit clunky. I'd love to be able to quick share a chart with a co-worker without having to click multiple buttons to generate a public link. Then if the correct permissions aren't applied, my co-worker can't adjust the chart to see anything different.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics is helping us get quick access to our customer usage data for our SaaS software


    Leisure, Travel & Tourism

Powerful and effective tool for exploration and insights

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude has provided our teams with user-friendly ways to explore user behavior and conversion through our funnel. Our end users are not traditional data consumers, and Amplitude has allowed us to democratize data through it's self-service report and dashboard builder. On the engineering side, Amplitude can be implemented in a variety of lightweight ways, which has allowed us to move quicky in integrating data into our business process. Despite its ease of use, the filtering, grouping, and segmentation tools are powerful enough to meet all of our data needs. Several members of our team use Amplitude daily to drive buisiness decisions. We've also had positive experiences with Amplitude customer support, and found them to be responsive and helpful.
What do you dislike about the product?
We maintain multiple user-facing applications that serve separate use cases for our user base, and linking / merging user sessions effectively across these applications was challenging during startup.
What problems is the product solving and how is that benefiting you?
Amplitude is our primary data source for user behavior on our platform. We use Amplitude to test and monitor conversion through our eCommerce funnel, which is relatively complex as compared to others. We have used Amplitude data to drive decisions on UI/UX, inventory, and pricing for a variety of user segments and discrete sales opportunities.


    Automotive

Best Analytics tool at present

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
It is a much more complete and flexible tool than Google Analytics (UA and GA4). I really like the Chrome extension.
What do you dislike about the product?
I can't download the information to a Google sheet automatically
What problems is the product solving and how is that benefiting you?
Help me understand what cars people are looking for and what cars they want to sell


    Medical Devices

Great tool for analytics

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I work primarily on improving website conversion, and Amplitude has all of the tools I need to set up comprehensive tracking and understand what is and isn't working. I can slice and dice the numbers easily and also share with colleagues.
What do you dislike about the product?
There are some limitations to what Amplitude can do.
What problems is the product solving and how is that benefiting you?
Amplitude is allowing me to get a much better picture of my users and their behaviour on our website.


    Financial Services

Need more easily customized function to merge with snowflake

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
1/ easy for non tech audience 2/ dedicated team supporting this product
What do you dislike about the product?
Need more advanced setup - 1/ hook up with snowflake 2/ provide cohort analysis template to check across diff sign up group behavior difference
What problems is the product solving and how is that benefiting you?
Check feature usage / logging consistency etc