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Reviews from AWS customer

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External reviews

2,677 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Yash A.

Powerful, Easy To Use But Lacks Customer Support

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
1. Ease of use and streamlining workflows: Amplitude is very intuitive to use and I can create reports/dashboards which can be shared across stakeholders and different teams 2. Depth of analytics: Amplitude has really powerful setup to define events and create different data views for the same. Using this, I can now view metrics which help me quantify how users are using my product. 3. Powerful A/B analytics post implementation: We can view the performance of all our A/Bs experiments in just a few seconds and real time. 4. Super easy to validate events: The event explorer extension of amplitude is one of the best event streaming tools I have used and it makes my job super easy to verify the events when the developers have implemented the event.
What do you dislike about the product?
1. Slow communication: The amplitude team has been very slow in getting back to us when we face some issue with the product usage and implementation. This hampers our timeline and is a very draining experience. 2. Overwhelming for a first user: Amplitude is a very powerful tool but it can become really overwhelming for a user coming to the platform for the first time as there are so many features present in the same page. 3. Lack of cross platform analytics: Amplitude lacks the ability to connect other analytics tool like Hotjar etc to understand user behaviour.
What problems is the product solving and how is that benefiting you?
1. Excellent self-serve Product Analytics tool for Product managers
2. Easy to integrate this with other platforms like Clevertap which we use too
3. State of the art Visualtions to assist decision making
4. Amazing and reliable experimentation tool for all our Product A/B Tests


    Marketing and Advertising

Amplitude has been an essential tool in making data-driven decisions

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude Analytics supports multiple areas of our business. I use it frequently across many projects. It is customizable and allows me to easily copy Dashboards and create larger projects.
What do you dislike about the product?
The platform can be a bit confusing for the beginner and takes a bit of time to learn the features and capabilities.
What problems is the product solving and how is that benefiting you?
We have discrepencies in data and reporting on other platforms that we use and Amplitude is the most reliable source. It also updates MUCH faster than other platforms giving us data in a timely manner.


    Banking

Powerful user-friendly, analytics platform

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
The rapid creation of new dashes and ease of event insertion
What do you dislike about the product?
User Journeys feature is very clearly still a beta feature and does not allow for exclusion of irrelevant events
What problems is the product solving and how is that benefiting you?
Over time and real time analyis of user behavior


    Oscar C.

Amplitude Analytics is for everyone

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I like that anyone can use it, from the development team to the marketing team. Its easy to create dashboards, funnels, and user cohorts. Its really easy to analyze data
What do you dislike about the product?
Finding a user can be sometimes a little annoying if you try to use the mail or the phone. In the format email = mail
What problems is the product solving and how is that benefiting you?
Knowing the an event is not being send from the app or the backend


    Financial Services

Great Source of Truth

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude is great for being able to aggregate the most important data inside a single place and to be able to run important analysis.
What do you dislike about the product?
There is a bit of a learning curve to using Amplitiude.
What problems is the product solving and how is that benefiting you?
Having one place where I can see the most important pieces of data and run analysis between them.


    Biotechnology

Amazing tool for measuring impact of your users' journey

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
The drag-and-drop style of making charts makes it very easy to quickly visualize your data
What do you dislike about the product?
If you are looking for certain specific variations of your metrics it is not always easy to create that in Amplitude through the UI. I find myself going into the raw data instead.
What problems is the product solving and how is that benefiting you?
I am able to visualize the user journey through easy-to-make flow charts


    Eish S.

Great, useful, software

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
I love the variety of charts in the system
What do you dislike about the product?
The UI feels busy and sometimes hard to navigate
What problems is the product solving and how is that benefiting you?
what do users do in our platform and how can we understand patterns


    Larry G.

Amplitude is a great way to slice and dice

  • January 23, 2024
  • Review provided by G2

What do you like best about the product?
Amplitude allows me to understand the actions of users at scale
What do you dislike about the product?
There can be some complexity which is also Amplitude's power. It takes a bit to master.
What problems is the product solving and how is that benefiting you?
Our needs are to understand user's actions to influence our product roadmap.


    Joep L.

Amplitude gives us a way better insight in our customer funnel

  • December 28, 2023
  • Review provided by G2

What do you like best about the product?
You can have a really good overview of your difrent funnels and analys it's performance. Also the date filter so you can compare difrent coversionrates on the things you've changed. Even the possibiliy to see every user in the part the funnel is really helpfull
What do you dislike about the product?
You sometimes can get lost in the many difrent possibilities. But i would say this is not a bad thing from Amplitude it self
What problems is the product solving and how is that benefiting you?
We are now able to really dive deep into our user funnels. Also the insight in reasons of cancelation helps us out to get some good journeys to reactive those users


    Matias D.

Amazing tool for data visualization, cohort creation and data management!

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
It is really easy to use and it has really easy integrations with external tools.
What do you dislike about the product?
Visualizations can be tricky to use at first
What problems is the product solving and how is that benefiting you?
Streaming data to Amplitude from different tools is straightforward, and it is incredibly intuitive to build dashboards and cohorts. It is a fantastic tool for mobile applications lifecycle monitoring and user behaviour tracking.