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Reviews from AWS customer

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External reviews

2,681 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bogdan Andrei P.

One of the best tool for CDP Analytics

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
The flexibility of the tool, the UX is very intuitive.
What do you dislike about the product?
The data export from cohorts or reportts somethimes might be tricky.
What problems is the product solving and how is that benefiting you?
Visaulising vast amounts of user data.


    Professional Training & Coaching

Great product analytics tool for A|B testing analysis and funnel optimization

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, flexible and dynamic tool to analyze conversion funnels. A great tool for A|B test analysis that allows for analyzing multiple metrics and slicing and dicing the data to discover insights. We also use the notebook functionality for analysis write-ups.
What do you dislike about the product?
The tool is only as good as your event instrumentation, so spend the time upfront to standardize your event instrumentation. While the tool is powerful, make sure your team understands how to use the various parameters or you risk interpreting results that don't mean exactly what you want them to.
What problems is the product solving and how is that benefiting you?
Amplitude Analytics solves the issue of time to insight and rapid iteration of your product. Analysts spend most of their time analyzing the data instead of building the data pipelines and reporting functionality to do the analysis. Analysts, PMs, Engineers and business users can get insights in minutes, not days.


    Logistics and Supply Chain

The best technical support I have ever received

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Amplitude does what we need it to. It also has a phenomenal customer service team and engineers who were very responsive in helping us get set up.
What do you dislike about the product?
My only complaint is that the documentation was outdated/incomplete, but they had updated it as of the last time I had checked!
What problems is the product solving and how is that benefiting you?
Amplitude allows us to gain visibility into user actions, knowing what steps our users are taking and where they struggle.


    Telecommunications

Amplitude provides all data at your fingertips and is easy to manage!

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Customization within different reports. Graphics. Ability to easily switch between different time intervals like 1 month, quarter, 1 year.
What do you dislike about the product?
I have to recreate some dashboards to take advantage of a new feature (which I really wanted) that allows you to have a dashboard and switch from one customer to another and have all reports switch to that customer. The great news is that new features are constantly being released!
What problems is the product solving and how is that benefiting you?
Without Amplitude, we would not have the ability to report on specific utilization of our product. Amplitude allows us to see data that we were not able to uncover before and make it actionable and shareable with our customers.


    Joel P.

Customer Behavioral Analytics Program: AA

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
It is seamless to guide customers through their journey through milestone analysis which generate product experiences.
What do you dislike about the product?
There's no on-premise mobile app for iOS and Android systems.
What problems is the product solving and how is that benefiting you?
Infuse AI which makes it rapid to offer relevant answers to complex product questions.


    Alejandro T.

Amplitude makes easy what I want to display

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
I had in mind that Amplitude was easy, but when I started to learn and use it I was surprised it was easier than I thought! Creating and understand the events you want to measure is so easy!! With many tools ready to use to work with your data, is easy!
What do you dislike about the product?
I've seen that sometimes it takes too long to refresh data, and sometimes it could take more than 30 minutes! This is too much time considering this excellent toll's real-time purpose. Learn from past events to improve this
What problems is the product solving and how is that benefiting you?
I wanted to understand our customer's behavior for main events performed in pur website as well as gather historical data to take business decisions based on this


    Financial Services

Great Product Analytics.

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
Using Segment, Amplitude is the perfect destination for your product data.
The platform loads incredibely fast. Chart creation is quick & easy. You can granurarly access your data & properties.
What do you dislike about the product?
Pricing can be a expensive when you have high volume of data.
Lack for a Table view for some analysis.
Some charts type are a tad complicated, but with a few readings, you'll likely understand everything.
What problems is the product solving and how is that benefiting you?
We use Amplitude for our Product Analytics. From Lead Generation to In-App behaviour, we have a massive collection of charts & reports we follow on a weekly basis, to take decisions.


    Adam B.

Flexibility can be too much of a good thing

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
Measure anything. I work for a medium-sized org with a broad range of intersecting products and teams. I like that any team can implement whatever they need to answer their question, and that anyone in the company can use that data to glean insights.
What do you dislike about the product?
It can be hard to get started with Amplitude. It's very flexible,but that also means there aren't many standardization controls across events and projects. It would be nice if there were some stock templates to start from that could be customized once you know what you want.
We have apps on multiple platforms that have similar, but not identical, interfaces. The "same" event in multiple projects must be named exactly the same (case sensitive), or else it won't collate correctly in cross-project views.
What problems is the product solving and how is that benefiting you?
It helps us understand the most used tools in our product.


    Pavel N.

Great product for all people who are interested in valuable data research

  • October 19, 2022
  • Review provided by G2

What do you like best about the product?
We have built two great products on amplitude - casual puzzle match-3 games, and there was no tool that could be more useful than amplitude in that regard (believe me, we have tried A LOT).

Here is what it was useful for:
- Tracking and solving our users issues with flexible custom funnels;
- Building any kind of retention and revenue dashboards per UA campaign;
- Identifying issues on client and push notifications by custom events and event properties.

Here is what it excels at IMO:
- Simple, quick to onboard (can be used and was used by pretty much everyone on our team), flexible in terms of usage.
What do you dislike about the product?
There was nothing, in particular, I was concerned about - even though I had used it for two years straight. It does everything it should in given architecture. There were a few issues with building tables (like level design dashboard), but we used another tool for this.
What problems is the product solving and how is that benefiting you?
- User funnel analysis and predictions;
- Being able to have user streams, user paths all accessible in few clicks;
- Building multiple notebooks and dashboards to present easily to product/design teams.


    Banking

Amplitude became an essentiel tool in our product stack

  • October 19, 2022
  • Review provided by G2

What do you like best about the product?
With a large number of PMs in our team, we needed a tool that is sufficiently intuitive for anyone to jump in quickly, and Amplitude does that very well.
What do you dislike about the product?
It requires significant effort to keep the consistency of information high when many stakeholders are involved (PM and engineering team of >200ppl)
What problems is the product solving and how is that benefiting you?
- Making it easy for product managers to assess the impact of their work
- Allowing PMs to validate assumptions quickly and without relying on data/BI teams