Pega Cloud
PegasystemsExternal reviews
288 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Robust and low code
What do you like best about the product?
Adopting industry needs and enhance the product in short span of time
What do you dislike about the product?
They have to improve product testing before release.
What problems is the product solving and how is that benefiting you?
Health care solutions
Recommendations to others considering the product:
I strongly recommend
Pega Lead architect
What do you like best about the product?
BPM features and quick turnaround of the product deployment
What do you dislike about the product?
Cost of the platform sometimes for smaller projects is very high
What problems is the product solving and how is that benefiting you?
I was addressing quality supply chain issue and pega has very good processes to start with
Very Satisfactory
What do you like best about the product?
Workflow and email communication. Our PEGA systems helps us control financial cases
What do you dislike about the product?
Reports, I think reports can improve and be more interactive.
What problems is the product solving and how is that benefiting you?
We control Call monitoring (financial instruments) and Control Bond and Derivatives issuance
Recommendations to others considering the product:
Pega is very flexible, it can do everything the client needs, but developer needs to have correct experience. Go with Platinum level
Pega is Helping Us Build Our Future Platform
What do you like best about the product?
Pega provides as much (or as little) "hand holding" as the team needs. By guiding us through the options we are better able to create a tool that is easier for end users to understand and use.
What do you dislike about the product?
Sometimes, the lack of out of the box flexibility can be frustrating and work arounds have to be devised
What problems is the product solving and how is that benefiting you?
We are building a care management solution for a health plan with 10 million + members on it. The flexibility to integrate with our existing systems was a key factor in making the choice to use Pega.
Recommendations to others considering the product:
Do not hesitate to reach out to Pega, they can provide you the solution that will fit your needs.
Pega is a one stop shop that can handle most of your technology needs in one package
What do you like best about the product?
Pega PRPC is a versatile platform and can do most things you need right out of the box. If it can't, it can be programmed to do them easily.
What do you dislike about the product?
Everything in Pega has a different name than traditional programming jargon, so there is a learning curve to be able to program it. Resources certified in Pega are normally available to onboard though, so the risk can be mitigated.
What problems is the product solving and how is that benefiting you?
Pega is being used for marketing decisions and outbound campaigns. Our credit card sales went up exponentially when we integrated the workflow into Pega PRPC.
Recommendations to others considering the product:
Pega PRPC is best used in an enterprise environment where adoption is widespread. There are many times in our limited use of Pega where it's growth was restricted due to lack of buy-in.
It is an excellent system for enterprise class CRM and BPM.
What do you like best about the product?
Built on Java, enterprise level integrations and scaling capabilities.
Also allows non-technical people to configure.
Also allows non-technical people to configure.
What do you dislike about the product?
Hard to find technical resources at a local level.
What problems is the product solving and how is that benefiting you?
Legacy system modernization. Easier to use and update than legacy systems.
Pega is a great tool to build enterprise applications and class #1 BPM tool
What do you like best about the product?
Tools abilities which makes it as a unified platform, low development effort, faster time to delivery and strong workflow capabilities. It also provides Integration components with all the latest integration platforms using latest protocols
What do you dislike about the product?
Too many versions being released to market. Rather spend more time in stabilizing the product avoiding too frequent upgrades or hot fixes. Improve multi threaded processing so throughput can be scaled further.
What problems is the product solving and how is that benefiting you?
We are building a CRM application with call center capabilities. We are also implementing a retirement solution which have around 70 distinct business processes along with some complex ones
Enjoy the world of digital applications with Pega
What do you like best about the product?
Pega is the most advanced tool, which is built on modern technology for our ease to develop agile applications and it really does not involve any complex coding. So far my experience with Pega is very effective and helping me to build the low cod apps, which are based on digital customer services, and help me to provide proactive sources for my various channels, for the better engagement of my audience.
What do you dislike about the product?
Initially it was tough for my whole tea, to get shifted from our previous platform and also it required much time to shift the data, so in this regard it is not user friendly.
What problems is the product solving and how is that benefiting you?
Its digital delivery and narrow cast feature has helped me a lot in grabbing the attention of my customers and even I can personalize the offers, thus ends in providing them consistent customers service experience. This could not be possible without Pega’s digital services.
Recommendations to others considering the product:
It is a universal platform and every organization could get benefit from it. It is very helpful for insurance companies and also for the digital marketing companies. I will recommend this tool with great zest. Pega is available in different plans and you can easily select according to your business size.
Excellent BPM Tool
What do you like best about the product?
BPM tool is very good. Its gives good insights on processes and helps in decision making
What do you dislike about the product?
CRM and marketing tool are comparatively not that great
What problems is the product solving and how is that benefiting you?
Insights from various departments that helps in making actionable next steps
Technical User
What do you like best about the product?
Building logic capability and great for case management
What do you dislike about the product?
No comments for least helpful and downsides
What problems is the product solving and how is that benefiting you?
great toolkit for defining application
showing 101 - 110