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Pega Cloud

Pegasystems

Reviews from AWS customer

4 AWS reviews

External reviews

288 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Easy and fast development

  • January 12, 2019
  • Review provided by G2

What do you like best about the product?
1.Easy UI development
2. Service Integration
3. Background processing and management
4. Tracer
5. Performance profiler
6. ALERTS and PEGA logging
What do you dislike about the product?
1. Lack of support content and forum to discuss the issue
2. Upgrading the Pega framework is always a nightmare
What problems is the product solving and how is that benefiting you?
1. Customer service
2. Users task management and tracking the status with SLA


    Government Administration

Easy to learn environment to build workflow

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
The platform had a very straightforward tool to build workflow into your application. The user interface was easy to understand.
What do you dislike about the product?
In a perfect world, a more HTML modern interface for all the components would be favorable.
What problems is the product solving and how is that benefiting you?
Automating manual processes that are still cultural within the organization


    Alternative Medicine

So great an RPA system, that I have cybersecurity issues.

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
I like the no coding approach of Pega for RPA and the development time from design to production being so small. It has great Data integration and cloud support, and a good suite of pre-trained A.I algorithms.
What do you dislike about the product?
Presently, I am quite satisfied with Pega, but would like to see the security and authentication improved, also I would request more support for custom server implementations for Pega RPA.
What problems is the product solving and how is that benefiting you?
I am trying to automate interviewing process, with mock interviews and question and answer RPA. I am trying to lobby for the replacement of interviews with data mining. I have achieved a fair degree of success, with many organizations facing out the interview process.
Recommendations to others considering the product:
Pega is a great product and one of the best available in the market, I would recommend going with Pega for improved business opportunities.


    Automotive

Best in class product for Warranty

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
Business rules adaptability is best in class
What do you dislike about the product?
Chat features is not at par with other products
What problems is the product solving and how is that benefiting you?
Operational agility due to complexity in business process


    Government Administration

Great experience

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
The rules engine including rule resolution. Declarative network
What do you dislike about the product?
Some product bugs come out of the box in the platform
What problems is the product solving and how is that benefiting you?
Government solutions


    Financial Services

Amazing product if your hardware sufficient

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
Ability to customize different features to accommodate many diverse areas.
What do you dislike about the product?
the need for runtime updates in order to eliminate discovered defects
What problems is the product solving and how is that benefiting you?
Time savings and reduction in errors


    Financial Services

flexible platform use for process managment

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
The main purpose is to manage work flow within cases, and it does a great job at that function
What do you dislike about the product?
I am reliant on professional services to get some of my updates needed. That is a little long sometimes.
What problems is the product solving and how is that benefiting you?
Pega manages my customers Disputes through process workflow and applies rule sets every step to help guide the user during creation of a dispute.


    Information Technology and Services

Build for Change Works!

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
THe flexibility to delegate rules to users
What do you dislike about the product?
Developers in this product space are not always up on the latest approaches to implementing the technology
What problems is the product solving and how is that benefiting you?
Supply chain visibility!! Incidents are created when products are delayed. This gives us realtime insights


    Computer Software

Good platform

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
Pega is flexible, provides real-time feedback and extremely useful for call center agents to provide real-time effective solutions to customers
What do you dislike about the product?
There is not much to dislike. The product is evolving and thas the best part
What problems is the product solving and how is that benefiting you?
Pega is flexible, provides real-time feedback and extremely useful for call center agents to provide real-time effective solutions to customers
Recommendations to others considering the product:
Good product


    Phu N.

Data platform from Page

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
Transfer files quicker than other platform I used to use
What do you dislike about the product?
There is not a great way to find historical records with special loan
What problems is the product solving and how is that benefiting you?
We tried to resolve issue that missed run previous with new update