Pega Cloud
PegasystemsExternal reviews
288 reviews
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is easy for customers and need some improvements for devops
What do you like best about the product?
is easy to understand and use, is very easy to create new pages and manage the existing ones. is nice to hace a self service monitoring tool
What do you dislike about the product?
AES monitoring system need to be upgraded and it would be nice to have compatibility with other monitoring tools such as sitescope and splunk
What problems is the product solving and how is that benefiting you?
there are a lot of problems that can be fixed
Recommendations to others considering the product:
the monitoring tools can be better
Pega Platform Review
What do you like best about the product?
The Pega Platform has a large volume of tools and objects that allow to construct any kind of automation. And the most important thing about the Pega Platform that is differentiated from the other competitors is the large community of users that share questions and answers.
What do you dislike about the product?
Some interfaces, as SAP, showed some complications when I tried to interrogate. I had to use several sendkeys because I couldn't interrogate some buttons. Furthermore, I think that the Pega could change the format of the blocks in the automation (triangle for the decisions, for example).
What problems is the product solving and how is that benefiting you?
We have a big RPA initiative for every department in the company trying the automatize repetitive tasks that doesn't bring value. In my case, I'm developing an automated robot that manage all the maintenance plan of a factory.
Recommendations to others considering the product:
I highly recommend the Pega Platform for those who want to automate processes even not having a programming background.
I Love Pega Platform!
What do you like best about the product?
I love everything about Pega Platform! It has everything needed to do my job!
What do you dislike about the product?
There is nothing to dislike. Pega Platform has what I need.
What problems is the product solving and how is that benefiting you?
The capability of creating automations with Pega Platform will solve all kinds of business problems!
Recommendations to others considering the product:
It doesn't matter what level of maturity your company is at with automation. Pega Platform will benefit you no matter what!
Configuration
What do you like best about the product?
Easy to install and set up within environment
What do you dislike about the product?
Amount of training required to get familiar with the product
What problems is the product solving and how is that benefiting you?
Workflows automation and intagration
PEGA - It's certainly build for Change
What do you like best about the product?
Pega platform is an one stop solution to transform business use cases with least of coding involved. It's Case management and decisioning features makes it such a robust platform to accommodate any change business want to make to the application again with least of base code modification as everything runs on versions and persevered to switch between them per business demands.
What do you dislike about the product?
System administration and management needs to be focused and enhanced with more features so admins can manage the application and issues.
Upgrade to a major version requires lot of retrofitting as there would be a lot of changes to the application to adjust with the new platform. I know the current upgrade process is easy but retrofitting has been real challenge.
Upgrade to a major version requires lot of retrofitting as there would be a lot of changes to the application to adjust with the new platform. I know the current upgrade process is easy but retrofitting has been real challenge.
What problems is the product solving and how is that benefiting you?
Our business in healthcare Insurance domain has multiple different business ends, but again all of them needs to be connected to streamline the business process end to end.
Pega has been instrumental in achieving that goal and today we have most of our business process supporting applications running on Pega platform maintaining the case life cycle of new enrollment request until it's reaches to fulfillment, this has increases productivity and reduced fulfillment SLAs.
Pega has been instrumental in achieving that goal and today we have most of our business process supporting applications running on Pega platform maintaining the case life cycle of new enrollment request until it's reaches to fulfillment, this has increases productivity and reduced fulfillment SLAs.
Pega Platform
What do you like best about the product?
In Pega Platform UI Is the best and It has all the features easily Understood.
Great number of reusable/ OOTB components giving less effort on development but still flexible for complex business requirements.
They also have a good customer service for their product issue and concern.
Their training courses are also accessible online which is a good one given the expensive cost when you have an onsite training.
Great number of reusable/ OOTB components giving less effort on development but still flexible for complex business requirements.
They also have a good customer service for their product issue and concern.
Their training courses are also accessible online which is a good one given the expensive cost when you have an onsite training.
What do you dislike about the product?
Vendor dependency - understanding the class structure is important and it eventually causes organization or project teams to be dependent on the vendor.
No books available - There are no books available in the market.
Very Expensive training programs. The high price of classroom and online training. Also the product is a bit high price with respect to other BPM products in Market.
No books available - There are no books available in the market.
Very Expensive training programs. The high price of classroom and online training. Also the product is a bit high price with respect to other BPM products in Market.
What problems is the product solving and how is that benefiting you?
Workflow system for creating customers on boarding for different products is implemented in pega.
Pega platform provides us easily configurable development of application in short sprints to develop and deliver product in agile manner.
Pega platform provides us easily configurable development of application in short sprints to develop and deliver product in agile manner.
Recommendations to others considering the product:
World is constantly changing pega is built for that change. So consider pega if you want to automate the processes in your business because it's simple faster with no coding required.
Pega As Rule validation Engine
What do you like best about the product?
- Quick to Start
- Fast turnaround time
- Easy user Access
- Secure
- Fast turnaround time
- Easy user Access
- Secure
What do you dislike about the product?
Screens are not attractive,
What problems is the product solving and how is that benefiting you?
- reduction in errors in Order creation
- Making process Touchless
- Making process Touchless
Recommendations to others considering the product:
Faster Turnaround time, Ease of Change
Pega, the pros and cons
What do you like best about the product?
Customisability and ease of use its software provides are definitely highlights of the PEGA platform. Aside from this there is generally less coding which helps to eliminate user orientated errors, making everything a lot more transparent in terms of what can has gone right and what has gone wrong. Generally speaking, the PEGA platform promotes adaptation to change and quick developments .
What do you dislike about the product?
If there is a need to integrate external products to complete what you are trying to achieve, there may be compatibility issues with regards to potentially having to rewrite certain aspects of your project to allow for this to happen. It can be pretty expensive.
What problems is the product solving and how is that benefiting you?
I was using this product during part of my training to learn the platform incase of future use. There is plenty of supporting documentation, and tutorials to help you learn about the product.
Good Pega Robotics Desktop Automation Tool
What do you like best about the product?
The product is straightforward, easy to learn and has lots of compatible applications to get automated. One has to be knowledgeable though on robotics desktop best practices to ensure that one is doing it correctly. It is also imperative for the business to learn RDA versus RPA, otherwise, you may be using the tool incorrectly and as intended.
What do you dislike about the product?
A readily available intelligent reporting, an easier deployment strategy, and perhaps better AI integration
What problems is the product solving and how is that benefiting you?
Pega resolves day-to-day repetitive process by automating and helping desktop users. It solves hours of doing them manually.
The Right Product
What do you like best about the product?
A configurable, unified platform, providing you with unparalleled agility. Pega allows you to define processes, run and analyze multiple processes concurrently in real-time, plus monitor, control, and adapt to changing marketing needs.
Pega provides End to End process execution across the multiple systems through Business process execution engine, business rule engine and centralized view of the customer.
Pega provides capabilities to customize the platform without development, unparalleled agility with reduced time to market
Pega provides End to End process execution across the multiple systems through Business process execution engine, business rule engine and centralized view of the customer.
Pega provides capabilities to customize the platform without development, unparalleled agility with reduced time to market
What do you dislike about the product?
Vendor dependency - understanding the class structure is important and it eventually causes organization or project teams to be dependent on the vendor.
No books available - There are no books available in the market
Expensive training programs
No books available - There are no books available in the market
Expensive training programs
What problems is the product solving and how is that benefiting you?
Implementing a new customer care tool. Pega allowed collection of real-time Data, interactions and transactions across disparate systems of records which brought real-time & contextual view of the customer without overloading
Pega provided users with intent driven solution, that aided them, whilst removing the manual, repetitive tasks that took so long historically, and massively improved productivity and efficiency.
Pega provided users with intent driven solution, that aided them, whilst removing the manual, repetitive tasks that took so long historically, and massively improved productivity and efficiency.
Recommendations to others considering the product:
Pega truly provides a complete Omni Channel solution which allows you to build once and deploy many times across all your channels (Mobile, Social, frontline, Back Office). Pega can be used to link heritage systems and mission critical applications to your front office and your wider customer base in a scale that no other BPM solution can provide.
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