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Top BPM tool in the market
What do you like best about the product?
It has easy to use tools and low code development environment which makes it very easy way of developing an application.
The upcoming requirements can simply be developed easily and a well developed product can be delivered to the customer in no time.
The upcoming requirements can simply be developed easily and a well developed product can be delivered to the customer in no time.
What do you dislike about the product?
The pega platform as a whole is competing with the popular used tool like Salesforce which is very popular among the industry people.
Also occasionally documentation issues were faced by our team while developing an application in the new version.
Few functionalities were not fully supported than the previous versions.
Also occasionally documentation issues were faced by our team while developing an application in the new version.
Few functionalities were not fully supported than the previous versions.
What problems is the product solving and how is that benefiting you?
Business process management applications which requires end to end flow to be covered are designed and developed by us.
The use of agile studio enables us to document the requirements from the clients.
The use of agile studio enables us to document the requirements from the clients.
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One of the best solutions for claims
What do you like best about the product?
I used Pega Claims Management while working for North Carolina Medicaid. My job was to handle any pega claims hung up in the system for errors and and any claims pending that were past their adjudication date. I liked that this system allowed me to keep track of any claims that came in, and was easy to filter out any issues.
What do you dislike about the product?
My use of Pega Claims Management was brief and didn't have too many errors or hang ups.
What problems is the product solving and how is that benefiting you?
With Pega Claims, our job was to solve any hospital claims pending in the system for timely filing or any claims that presented errors. Most errors were on the provider end and could be cleared by going into the system and pushing them through.
Easy To Build Marketing Programs to Get Desired Response
What do you like best about the product?
Pega Marketing is a customer engagement platform that helps businesses maximize the value of every customer. Pega Marketing breaks down the barriers that separate marketing, sales, and service teams with a single solution that’s easy to implement, simple to use, and flexible to grow. It helps drive customers down our business sales funnel so we can nurture them through purchase, beyond loyalty programs, and on to recommend others.
What do you dislike about the product?
It is good marketing software for business. No issue was faced in using Pega Marketing for our company.
What problems is the product solving and how is that benefiting you?
We specialize in creating modern marketing programs that can run in an omnichannel environment. We can increase our conversion rates, keeping customers engaged with our company for years to come to maximize marketing programs. Maximizing Customer is a complete suite of marketing tools to help us improve the engagement, conversion rates, and average order value at our business. Pega Marketing caters to all modern channels, including social media, emails, text messages, and more. It has a unique approach to omnichannel marketing that provides a variety of ways to reach new customers. Pega can help to maximize business marketing efforts with modern marketing tools and strategies. It offers all the necessary technical services to make sure our marketing is engaging and effective.
Recommendations to others considering the product:
It is the best marketing software that has the ability to increase conversion rates and optimize marketing programs. Clients can manage and streamline their processes, saving them time and money.
Great
What do you like best about the product?
Rapidity and real time connection with customers
What do you dislike about the product?
Some Delay Of Responds And Emails Reply Delay
What problems is the product solving and how is that benefiting you?
Giving Customers Such A Great Experience and satisfaction
Scalable, Customizable , Feasible
What do you like best about the product?
A very exhaustive learning platform.
Extremely Low Code
Extremely Low Code
What do you dislike about the product?
A little bit costlier when compared to competition such as Appian and Signavio
What problems is the product solving and how is that benefiting you?
Business Process Creation, Business Case Management , Business Process Automation
Pega Claims Management
What do you like best about the product?
I like the easy automation of business rules to drive claim management
What do you dislike about the product?
I think product management and configuration can be made more robust.
What problems is the product solving and how is that benefiting you?
Claim settlement is totally automated
Best Solution for Claims Management (Pega)
What do you like best about the product?
Pega Claims Management is best solution to manage claims if you have any problem in managing the claims. Its benefits are high and maintenance cost is low. Its very easy to use and very Efficient. Accesibility and scalabilty is great for management of claims. I will recommend you to use this if you want to do quick work. Its very useful for Insurance Sector. In this we can easily integrate the things.
What do you dislike about the product?
Your team should be Pega Certified. We need to take help from others for deployment as some things are OOTB.
You must have someone from Pega Team to help you to develop the solution.
You must have someone from Pega Team to help you to develop the solution.
What problems is the product solving and how is that benefiting you?
Time should be less to claim the Insurance for users. It's beneficial for those who are working remotely. Our Organisation is using it for managing claims of Travel, Mobile bills, Internet Bills, Medical Bills, and many other things and also for reimbursement purposes. We can use it for claiming our insurance in less time.
Recommendations to others considering the product:
I am recommending this to everyone because it helps us to manage our claims of the Internet, Mobile, Travel, Medical insurance easily.
In less time and less maintenance, we can use this.
In less time and less maintenance, we can use this.
Claims management through Pega
What do you like best about the product?
The visual representation of the life cycle of a claim and tbe ability to do analysis.
What do you dislike about the product?
Documentation provided for use that sometimes can be confusing.
What problems is the product solving and how is that benefiting you?
One stop solution is the best feature provided by Pega and is unique from remaining solutions.
Recommendations to others considering the product:
The best product out there can definitely go for it..
Pega Claims Management
What do you like best about the product?
Ease of Deployment, Pricing Flexibility, Ease of Integration
What do you dislike about the product?
Availability to 3rd Party Support
Serice and Support in a way
Serice and Support in a way
What problems is the product solving and how is that benefiting you?
large portions for claims process to reduce processing time, reduce costs, and improve customer experience
Perfect system to orchestrate complex business process and integration
What do you like best about the product?
- Layering structure and asset resuability
- There is almost no limitation in term of flexibility to configure any business requirement
- You can define your own portal, ui, style, component, field, validation, data structure
- Complete training material available
- Complete development tooling, debugging and deployment
- Long term compatibility. Your 8 years old pega code might still work in the latest pega platform
- There is almost no limitation in term of flexibility to configure any business requirement
- You can define your own portal, ui, style, component, field, validation, data structure
- Complete training material available
- Complete development tooling, debugging and deployment
- Long term compatibility. Your 8 years old pega code might still work in the latest pega platform
What do you dislike about the product?
- Current generated UI is not lightweight.
- It is not fully adopt microservice architecture and cloud native. It is very important to have horizontal scalaibity, which curently exists but limited by database resource
- Mobile application is not suitable for heavy customisation
- Can't run DataFlow as dedicated cluster, without any dependency to existing cluster
- No native integration with Big Query or Snowflake for CDH
- Reporting engine is using the same engine with UI
- It is not fully adopt microservice architecture and cloud native. It is very important to have horizontal scalaibity, which curently exists but limited by database resource
- Mobile application is not suitable for heavy customisation
- Can't run DataFlow as dedicated cluster, without any dependency to existing cluster
- No native integration with Big Query or Snowflake for CDH
- Reporting engine is using the same engine with UI
What problems is the product solving and how is that benefiting you?
- Orchetsration complex business process, such as complex sales process, credit card disputes. We can define our process, lets pega handle all things related to workflow, such as SLA, assignment and approval,
- Loan origination process, combining multiple flow, involving multiple roles, integration with registry, credit bureau, core banking system, scoring engine, frontend application using Pega Platform
- Loan origination process, combining multiple flow, involving multiple roles, integration with registry, credit bureau, core banking system, scoring engine, frontend application using Pega Platform
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