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Terrible Customer Service
What do you like best about the product?
Great intuitive ui. Integrates with Hubspot
What do you dislike about the product?
Outbound emails increasingly getting caught as spam, Hellosign flagged by Hotmail, outlook.com as spam. Mimecast identifies it as spam. HelloSign unwilling to do anything on their end to fix it.
What problems is the product solving and how is that benefiting you?
A digital signature that integrated with Hubspot
Recommendations to others considering the product:
If you want your documents to actually get to the person you're sending them to don't use HelloSign
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Making e-signature easy
What do you like best about the product?
Hello Sign is a great tool for e-signature documents. Their drag and drop system makes is simple to create a document that is e-signature ready within minutes.
What do you dislike about the product?
They are little expensive, and their plan options are very limited.
What problems is the product solving and how is that benefiting you?
We have a lot of release forms that our users need to sign. While an online form can do that, it was not meeting the legal requirements. Hello Sign solves that problem.
Recommendations to others considering the product:
They have a free version that you can try out, but what you really benefit is when you start using templates. It allows to use predefined templates to send to other business party to sign a common document that needs to be signed regularly.
Simplified signatures
What do you like best about the product?
HelloSign is extremely simple for your users and requires little training for them to understand. Allows you to create template links for acknowledgement form which makes working with large numbers a breeze.
What do you dislike about the product?
Most of the features are quite limiting on the Pro plan with too many features on the Business plan especially for start ups
What problems is the product solving and how is that benefiting you?
Contract signing. It is paper free and faster
Recommendations to others considering the product:
If you need to send out mass acknowledgment forms, standard contracts frequently or just prefer to go paperless but retain an audit trail, hellosign is one of the better options. Spring for a Pro Plan !
Perfect For Non Profit Organizations
What do you like best about the product?
How easy it is to use above its competitors. I have many people who are not brilliant with computers and they can use this.
What do you dislike about the product?
nothing really apart from i wish there was greater support for non profits
What problems is the product solving and how is that benefiting you?
Organizational and contractual documentation
Easy to use for legal documents
What do you like best about the product?
Easy to track, send, and receive signatures on legal documents. I use this platform at least 4 times a week to send documents to clients. Clients like it because they can sign on their phone or through the computer and they automatically receive back the completed document once all parties have signed. Hellosign saves all my completed documents so if I need to find a signed agreement, I can use the platform to find my documents later. The service is fast and I get an email when someone opens up the document as well as when they sign. Would recommend to any small business owner who has contracts that need to be executed quickly.
What do you dislike about the product?
Client's can't make their own edits to sent out documents. If I spell a name wrong or missed a date, we have to restart the process. The signature blocs can be buggy and end up with signatures placed in weird spots on the page. However, all of the documents are pdf editable and thus any errors are easy to remove.
What problems is the product solving and how is that benefiting you?
Getting fee agreements and legal documents signed easily. Made my legal services process faster and allowed me to pass on those savings to the clients.
The free version is generous
What do you like best about the product?
It integrates with Google Docs to pull right into Hellosign, making it that much faster to send out for signatures. The dashboard of documents with their statuses is very handy, too.
What do you dislike about the product?
Google Docs randomly adds one or two blank pages to the end of files when imported. Can't figure out how to prevent this from happening.
What problems is the product solving and how is that benefiting you?
Eliminating faxes and snail mail with digital signatures of contracts.
Recommendations to others considering the product:
I think it's the best, most user-friendly digital signature app available. Getting started with their free version is a no-brainer.
Great for low-volume signatures
What do you like best about the product?
I like the ease and convenience of this software. It makes having my clients sign their contracts very simple and looks professional.
What do you dislike about the product?
They offer 3 free contracts per month- but I'm a low-volume business so this free version works for me.
What problems is the product solving and how is that benefiting you?
I'm solving the awkward problem of having contracts signed by clients- this makes it easy and streamlined, no printing or worrying involved.
Recommendations to others considering the product:
You can create your contract outside of Hellosign and just leave the spaces that will need customizing blank- you can fill them in right on Hellosign using text and it makes everything so much easier!
Perfect software for simple signature needs.
What do you like best about the product?
From a design standpoint, I think the platform's branding and overall user experience is well done.
What do you dislike about the product?
I don't dislike too much. I think the reason I use the platform is pretty easy and straightforward.
What problems is the product solving and how is that benefiting you?
I am able to easily have contracts signed digitally between me and clients in the past.
Recommendations to others considering the product:
If you need an easy simple software to manage documents and signatures, HelloSign is a great platform.
Better than anticipated!
What do you like best about the product?
It's easy to use, sends reminders to both parties, sign and date! Links up with Salesforce and other crm
What do you dislike about the product?
Can't forward it to other people outside of the signer
What problems is the product solving and how is that benefiting you?
Takes away the time lag of getting deals signed off on
Recommendations to others considering the product:
Definitely worth it
Terrible pricing and customer service
What do you like best about the product?
Nothing really. There are better services out there for lower prices and they don't take your money without letting you know first.
What do you dislike about the product?
$13/month and you can only have 1 template? Adobesign is MUCH, MUCH better and the pricing is better as well.
What problems is the product solving and how is that benefiting you?
Esigning is extremely helpful for my clients. However, as I said above, there are much better services at better prices out there. They charged me $156 for an entire year rather than giving me the option to cancel or even go month to month and will not issue a refund.
Recommendations to others considering the product:
Beware - they will not warn you that your trial is ending and will charge you for an entire year. No refunds, no customer service.
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