Dropbox - Easy to use, Hasslefree, connected and convenient
What do you like best about the product?
I have been using dropbox personally since last 5-6 years and I feel that the following makes it best -
1. Autobackup of files (especially photos)
2. Not much background activity and battery consumption
3. Easy organization and convenient to find old files in the app
4. Multi-device access
5. good user interface
What do you dislike about the product?
The following are some of the improvement points for dropbox -
1. provision of live photos upload
2. Smooth in app video playing
3. seamless integration with stock viewing app on the phone
4. quick to load files
5. More options in pricing
What problems is the product solving and how is that benefiting you?
Dropbox is majorly solving the following -
1. solves worry about storage issues
2. availability of all important files on the go
3. Real time access to ages old documents
4. Peace of mind, data security and conveniece
Effective Document Sharing, Slight Delay in Performance
What do you like best about the product?
I use Dropbox for sharing documents. It's easy and comfortable.
What do you dislike about the product?
Sometimes it gets a little bit time to do things
What problems is the product solving and how is that benefiting you?
I use Dropbox for sharing documents. It's easy and comfortable.
Versatile Storage with Room for Improvement
What do you like best about the product?
I find Dropbox to be the most versatile tool for storage of files, suitable for both personal and professional use. It stands out for the ease with which I can share large files, bypassing email size restrictions and compatibility issues. I also appreciate its clean layout that allows me to quickly find, upload, and share files efficiently. Dropbox enhances my experience and efficiency in file management and collaboration. I love that it's a centralized cloud storage solution, making it easy for me to upload files and access them from any device, whether it's a computer, tablet, or smartphone, ensuring that my important documents are always within reach. The integration with other tools and software is also a highlight, and the initial setup was incredibly easy and simple with a great interface.
What do you dislike about the product?
There are areas that could benefit from improvement including pricing, syncing reliability, integration, and support responsiveness.
What problems is the product solving and how is that benefiting you?
Dropbox lets me share large files easily without email constraints and provides centralized cloud storage, making documents accessible on any device.
Family sharing and personal backups have improved how I manage and access my files anywhere
What is our primary use case?
I use Dropbox on a personal level and do not use it for work. I know some of our projects do, but I have a personal Dropbox account.
My main use case for Dropbox in general is personal storage, file management, and family sharing with family members.
What is most valuable?
I really enjoy Dropbox. I have been using it for probably 15 to 20 years. When they first came out, I jumped on the bandwagon, so I have had them ever since. I do enjoy the family sharing plan, so my entire family can use my one plan and my data storage, and we can have shared files or private areas for their own files. That is great. I love the backup features.
Dropbox does have reporting capabilities. I do not use them much because I use it on a personal level, but I have seen the reporting and analytics that you can get from Dropbox. It is about on par with other cloud-based services. It gives you the same analytics: who has accessed what and who has shared what files, and your basic analytics.
What needs improvement?
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops.
When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop.
Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.
For how long have I used the solution?
I have been using it for probably 15 to 20 years.
How are customer service and support?
I have not really had to use their customer support, so I suppose that is a good thing. I really have not hit many brick walls where I have had to ask for customer support. But when I have, I want to say that it has been adequate. I do not have any bad memories. I do not have any great memories. They just come in, do what they need to do, and get out.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Dropbox, I used Box. Dropbox, I think, for me was primarily focused on personal accounts and small business for a number of years. They were not really focused on corporate or large company support. They are just now, really in the last two to three years, getting into meeting the needs of business customers more than personal accounts. I see a lot more options for businesses as far as enterprise-level options and add-ons, including signing features similar to what Box offers. That has only come in recently with Dropbox. So they are starting to play catch-up because Box is really working hard to earn large corporation business. I think that Dropbox is losing out to Box. They are fixing that now in the last three to five years. They have been really focusing in on business so that they can be competitive.
What other advice do I have?
I would probably give Dropbox Business - Enterprise an eight. I think that there is still a lot of work to do on it.
Dropbox Business - Enterprise is intuitive. I really do believe that it is very intuitive in its use and functionality, so that is a huge thing for me. It is easy to get in and play and try and do things, and you really do not break it that easily. I believe my parents who are in their 80s use my Dropbox account, and it is good for people that are older.
I think Dropbox Business - Enterprise would be a solid enterprise application for a mid-level company. I am not sure they are quite up for a large top-tier company, but for a mid-level company with 50 to 100 employees or 100 to 200 employees, they would be fine. It would be good. My overall review rating for this product is 8 out of 10.
Efficient Document Sharing with Ease
What do you like best about the product?
I like Dropbox because it saves me time since I don't have to email large files or documents, as I can just upload them, and they're easily accessible to the whole company. I like how user-friendly it is and the ability to save files and have them organized. The initial setup was very easy.
What do you dislike about the product?
I think the time it takes to upload big files could be improved.
What problems is the product solving and how is that benefiting you?
Dropbox saves time by eliminating the need to email large files. I can upload documents to Dropbox, making them easily accessible to the whole company.
Reliable and easy cloud storage for everyday use
What do you like best about the product?
What I like best about Dropbox is its simple and reliable file syncing across devices. The interface is very easy to use, and sharing files or folders with links works smoothly. I especially like how quickly files sync between my laptop and phone, which helps me access my study materials and project files from anywhere.
What do you dislike about the product?
One downside is the limited free storage space compared to some competitors. The pricing for higher storage tiers can feel a bit expensive for students or personal users who only need moderate cloud storage.
What problems is the product solving and how is that benefiting you?
Dropbox helps me securely store, sync, and share files across multiple devices. It makes it easy to back up important documents, collaborate on shared folders, and avoid losing files when switching devices. This saves time and keeps my personal projects and study materials organized.
Dropbox: Simple to Use for Everyone in Our Organization
What do you like best about the product?
We like that Dropbox is simple and easy to use for everyone across our organization.
What do you dislike about the product?
We don’t have any specific complaints about Dropbox. Overall, we’re happy with how we use it and with our experience so far.
What problems is the product solving and how is that benefiting you?
We need a safe, secure way to share files with each other. We also need to be able to share links with people, and that works well. It is making things run more simply for our team.
Reliable File Management with Some Complexity
What do you like best about the product?
I use Dropbox to store, back up, and share files securely across devices. It makes accessing documents and collaborating with others quick and easy. I like Dropbox's simplicity and reliability, especially with automatic sync across devices and good integration. The shared folders and link-based access are very effective, and the seamless file access across devices makes day-to-day work much easier. I find it reduces duplicate files and confusion, keeping things simple and secure.
What do you dislike about the product?
File version history and recovery can be confusing to navigate. Improved comparison between versions and bulk version management are needed. Additionally, the initial setup was difficult to understand.
What problems is the product solving and how is that benefiting you?
I use Dropbox to store, back up, and share files securely across devices, making collaboration quick and easy. It solves file loss, version control, and large file sharing issues by offering reliable backup and link-based sharing.
Works Without Fuss: 30-Day Version History + Zoom & Slack Integrations
What do you like best about the product?
It’s just work without fuss. It let me focus on work without dragging me in bunch of settings. 30 days version history and integration with zoom and slack are the best
What do you dislike about the product?
Free plan is limited. UI is not good as google docs though better than Zoho docs
What problems is the product solving and how is that benefiting you?
It’s help me keeping my file in sync and always available on phone and laptop. It’s prevent file from going missing when devices
Free Storage with Anywhere Access
What do you like best about the product?
Free storage and access from any where in the world
What do you dislike about the product?
its should be allow to more free space .
What problems is the product solving and how is that benefiting you?
sharing big files
