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Reviews from AWS customer

3 AWS reviews

External reviews

10,025 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Robin D.

Right technology but should be more accessible.

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Versatility of use, integration with windows operating system, and flexible price plans.
What do you dislike about the product?
Business plans are way to expensive for startup companies. More cost-friendly options should be provided.
What problems is the product solving and how is that benefiting you?
Keeping important records and files for business.


    Jamal Ahmad K.

Just Amazing

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
I like Dropbox for its seamless cross-platform file access, intuitive interface, and strong collaboration features.
What do you dislike about the product?
Dropbox can sometimes be resource-intensive on system memory, especially during large sync operations or when handling many files.
What problems is the product solving and how is that benefiting you?
Dropbox solves the problem of fragmented file storage and collaboration by providing a unified, cloud-based platform that makes it easy to store, access, and share files securely from anywhere—boosting my productivity and simplifying teamwork.


    Vishwesh T.

DropBox a Cloud Storage Service

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
Its available on all platforms , where we can easily access the file saved on to cloud storage media . Moreover its more easy and can be used more frequently.
What do you dislike about the product?
as such there is no major drawbacks , but its vulnerability to malware , espically in team environment where multiple use upload files. for eg , if someone unknowingly uploads an infected file , it can compromise the entire shared folder .
What problems is the product solving and how is that benefiting you?
Not actually the business platform , but in general daily life , for any video editing , some snaps and for the backup for the media drive , its very usedful to us and can be extracted easily .


    Viviana G.

easy and widespread

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
easy access, easy installation, easy upload and sharing of files
What do you dislike about the product?
different accounts from the same users could be unfied
What problems is the product solving and how is that benefiting you?
none


    Anish Khajuria

Utilizing seamless file storage and retrieval with robust user management features

  • April 29, 2025
  • Review provided by PeerSpot

What is our primary use case?

We normally use Dropbox for team collaboration and file backup. We use it to store files, share them online, and manage organized groups from our decade-long usage.

What is most valuable?

Dropbox is primarily used for storing and sharing files, along with backing up files. If someone deletes a file, we can retrieve it from Dropbox. It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.

What needs improvement?

One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the file from others. It would be useful to have real-time collaboration features in Dropbox.

For how long have I used the solution?

I have been working with Dropbox for over a decade.

How are customer service and support?

Dropbox offers 24-hour support, both through chat and limited hour calls. They are very helpful, and if initial support does not resolve an issue, they escalate the call to senior staff.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a mix of Dropbox and OneDrive. OneDrive is connected to our ID and Microsoft Teams app for collaboration purposes.

How was the initial setup?

Setting up Dropbox is simple. New users are guided through the process with pop-ups explaining how to add files.

What other advice do I have?

In our use case, Dropbox provides more control and security. I rate the overall solution eight out of ten. Improvements, such as real-time collaboration capability, could make it even more beneficial.


    Marylin R.

Easy communication

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
I love that i can send and store files directly into the cloud.
What do you dislike about the product?
I haven't come across any issues. So far its been smooth.
What problems is the product solving and how is that benefiting you?
i store my files directly on the cloud and I'm able to access it anywhere with ease.


    Heather F.

Great Product

  • April 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy to share with your vendors to exchange documents.
What do you dislike about the product?
Nothing that is see right now as issues.
What problems is the product solving and how is that benefiting you?
Exchange with vendors.


    Cardi G.

Great for Small Projects

  • April 11, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to organize photos and documents
What do you dislike about the product?
I don't like having a maximum capacity of storage
What problems is the product solving and how is that benefiting you?
It is easy to organize photos and documents from projects and it is easy to share them with others


    Logesh E.

Dropbox - Your Storage Partner

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
It helps keep the files easy accessible, sharing option and especially we can access the files offline too.
What do you dislike about the product?
Ofcourse, limited space in the free version
What problems is the product solving and how is that benefiting you?
I have been using this to store my official & personal files, documents and contents which gives me an ability to access the required documents from anywhere, can share it to the people when required and specifically, I can access my documents offline which I like the most


    Kaleb N.

Has been especially useful for my business and sharing files with customers.

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
The ability to share links to uploaded files with anyone you choose.
What do you dislike about the product?
Upload speeds can be slow at times but it's possible that's due to my internet connection and not Dropbox's servers.
What problems is the product solving and how is that benefiting you?
The ability share videos of sewer scopes with customers and property managers.