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Great service & support
What do you like best about the product?
It was a pleasure to work with Sendbird APIs & support engineers.
What do you dislike about the product?
Platform SDK support was lacking a year ago but it has improved
What problems is the product solving and how is that benefiting you?
In-app chat
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All-in-one resource for chat and customer comms
What do you like best about the product?
As a bootstrapped startup with a small team, Sendbird has allowed us to add a best-in-class community experience to our product with the flick of a switch. Our chat feature has become one of our user's favorite parts of the app, and has greatly improved our retention. Their customer support reps are always available to help, and we've been able to easily scale their service as we've grown.
What do you dislike about the product?
Data export is not supported on our current plan.
What problems is the product solving and how is that benefiting you?
Sendbird provides a complete community/chat experience for us. Their service has allowed us to easily experiment with different types of chat (public groups, private groups, direct messages, etc) so we could find the best experience for our users.
All-in-one Solution!
What do you like best about the product?
All of the features we need -- from community chat to live video are packed together in one convenient product.
What do you dislike about the product?
The technical documents could be improved.
What problems is the product solving and how is that benefiting you?
We need to create a sense of community for our platform and sendbird checks all those boxes by using Chat and Live features.
Easy integration across multiple platforms and great user experience
What do you like best about the product?
Ease of integration, good administration panel, end result with great usability for users
What do you dislike about the product?
Little flexibility in the plans available for contracting. There could be an SDK version for Flutter
What problems is the product solving and how is that benefiting you?
We use sendbird as the backend of our in-app communication platform
Sistema muito bom
What do you like best about the product?
Poder verificar os chats entre meus clientes
What do you dislike about the product?
nada a declarar, tudo ok no sistema.
Parabéns!
Parabéns!
What problems is the product solving and how is that benefiting you?
Solucionar problemas
Good Product
What do you like best about the product?
The complexity of implementing a messaging solution in-house is prohibitive, but sendbird makes it relatively simple. The performance is great, and we haven't experienced any downtime. The dashboard is easy to use. We have a good relationship with support, PMs, and solution architects at sendbird as well.
The new AI Chatbot feature is exciting, and the dashboard makes it easy to use and understand.
The new AI Chatbot feature is exciting, and the dashboard makes it easy to use and understand.
What do you dislike about the product?
We have had issues with the react native SDKs that have required a considerable amount of back and forth with the sendbird team (and eventually required a fix). This delayed one of our releaeses.
What problems is the product solving and how is that benefiting you?
Without sendbird it would be prohibitively time consuming and expensive to provide in app chat across users on our platform.
Amazing experience so easy to integrate
What do you like best about the product?
Rich features and good doco and SDK to integrate to our frontend and backend
What do you dislike about the product?
The pricing model can be costly once you reach to a certain tier.
What problems is the product solving and how is that benefiting you?
User to user Direct Messaging functionality
Sendbird Review
What do you like best about the product?
I appreciate the seamless messaging and ways to read the messages.
What do you dislike about the product?
I wish it was a bit more organized, I think the messages should be more sorted.
What problems is the product solving and how is that benefiting you?
It helps message the consumer easily and keep all messages within a space which we can all access and utilize.
Great product for chat use case
What do you like best about the product?
1. The SDK offers comprehensive features that enhance the developer experience.
2. Seamless integration.
3. Offers Scalability with minimal or no changes required at the front end.
2. Seamless integration.
3. Offers Scalability with minimal or no changes required at the front end.
What do you dislike about the product?
1. Some feature integration may take time.
2. New Kotlin SDK doesn't offer suspend functions, instead, callbacks are used.
2. New Kotlin SDK doesn't offer suspend functions, instead, callbacks are used.
What problems is the product solving and how is that benefiting you?
1. It helps us to integrate live transaction history between users.
2. we leveraged group functionality to create split payments between users.
3. Several other chat features.
2. we leveraged group functionality to create split payments between users.
3. Several other chat features.
Sendbird is so helpful for my company
What do you like best about the product?
Ability to easily and effectively communicate with my customers
What do you dislike about the product?
Format for responses being sent to teams
What problems is the product solving and how is that benefiting you?
Sendbird is allowing me to live chat with customers to help resolve any issues that they are encountering
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