Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Great SDK to create awesome chat experiences for our customers
What do you like best about the product?
Easy to implement and great account manager support. Very complete SDK
What do you dislike about the product?
Price is expensive compared to some of the competitors
What problems is the product solving and how is that benefiting you?
It helped us scale our chat app with good quality from 10k users to millions in a couple of months.
- Leave a Comment |
- Mark review as helpful
Sendbird Chat SDK is easy tio integrate and great customer service
What do you like best about the product?
UIkit of sendbird , Their customer service
What do you dislike about the product?
Some times Off hours changes happen that cause outages
What problems is the product solving and how is that benefiting you?
Communication
Really easy to develop and manage your chat
What do you like best about the product?
A lot of things are well documented, making it really easy for the developers to work on it. Dashboard is also really good and easy to use, and there are a lot of configurations you can do without touching the code. Customer Support has been really good and they are really present in the day-to-day.
What do you dislike about the product?
Some parts of the UIkit are not easy to play around or not that customizable. In one hand, it really saves a lot of work because you start with a nice foundation when you use it, but it can get really hard to customize after a while and then you may need to rewrite whole views.
What problems is the product solving and how is that benefiting you?
Sendbird is helping my company to have more engaged customers, that are more prone to continue using the platform and coming back for more. By allowing customers to talk to each other, a number of other (and often more complex) features are not needed anymore, as they can arrange and regulate each other, creating a more organic platform.
Great product and great support
What do you like best about the product?
Easy to setup a messaging app, api are well deisgned.
What do you dislike about the product?
Can be costly. But likely cheaper than writting all the features Sendbird offers from the ground up.
What problems is the product solving and how is that benefiting you?
in-app messaging
Great experience working with the Sendbird team
What do you like best about the product?
Sendbird is convenient to use. They have a very responsive support team who addresses the questions and get back with answers quickly. The experience continues to be a posivitive experience over the past year. All the feedback shared are addressed and some large changes are also incorporated.
What do you dislike about the product?
The analytics capabilites are improving after regular discussions with them.
What problems is the product solving and how is that benefiting you?
Helped enabled a direct channel for interaction with customers and helps us fulfil customers needs better. Experience and feedback from customers has been positive
Sendbird makes an easy to integrate, powerful chat product
What do you like best about the product?
Our chat feature roadmap was accelerated by integrating with Sendbird. It definitely saved us a ton of time. They are also responsive to questions and feedback.
What do you dislike about the product?
Overall a great experience, but I would work on providing better analytics.
What problems is the product solving and how is that benefiting you?
Sendbird makes it easy to create a real time chat experience with the types of features users have come to expect from chat apps such as Slack.
Elevate Your Communication with Seamless Chat and Messaging!
What do you like best about the product?
SendBird is a robust, user-friendly chat and messaging platform known for its seamless integration, reliability, and strong security. It offers extensive customization options to match your branding and a responsive support team.
This makes it an excellent choice for businesses seeking real-time communication solutions that enhance customer engagement and streamline user interactions.
Whether you're building a customer support system, social platform, or e-commerce site, SendBird's features and commitment to data security make it a valuable asset for improving your communication capabilities.
This makes it an excellent choice for businesses seeking real-time communication solutions that enhance customer engagement and streamline user interactions.
Whether you're building a customer support system, social platform, or e-commerce site, SendBird's features and commitment to data security make it a valuable asset for improving your communication capabilities.
What do you dislike about the product?
Up to this point, I haven't encountered any shortcomings with Sendbird.
What problems is the product solving and how is that benefiting you?
Sendbird addresses communication challenges by enhancing user engagement, streamlining customer support, ensuring data security, offering customization, scalability, and easy integration with our platform. These benefits have had a positive impact on our business.
Simple and accurate
What do you like best about the product?
Left stand menu for options make it simpler.
What do you dislike about the product?
Sometimes, reports have contradiction. we extract reports daily but after 30 days, it shows conflict.
What problems is the product solving and how is that benefiting you?
We are organizing communication with customer via chat and calls.
Software Engineer
What do you like best about the product?
Pricing, out-of-the-box features with the UI kit. The documentation is very thorough
What do you dislike about the product?
Lack of UI kit for other Fronted frameworks
What problems is the product solving and how is that benefiting you?
The chat between the different types of users of our platform, while providing a very clean experience.
Stable, but not flexible to extend
What do you like best about the product?
Easy integration, quite stable platform. Messaging devilery has quite good rate.
What do you dislike about the product?
Sendbird Uikit. Very difficult to change something, every time we need to implement workarounds.
What problems is the product solving and how is that benefiting you?
We provide support chats for our customers.
showing 11 - 20