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Sendbird makes an easy to integrate, powerful chat product
What do you like best about the product?
Our chat feature roadmap was accelerated by integrating with Sendbird. It definitely saved us a ton of time. They are also responsive to questions and feedback.
What do you dislike about the product?
Overall a great experience, but I would work on providing better analytics.
What problems is the product solving and how is that benefiting you?
Sendbird makes it easy to create a real time chat experience with the types of features users have come to expect from chat apps such as Slack.
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Elevate Your Communication with Seamless Chat and Messaging!
What do you like best about the product?
SendBird is a robust, user-friendly chat and messaging platform known for its seamless integration, reliability, and strong security. It offers extensive customization options to match your branding and a responsive support team.
This makes it an excellent choice for businesses seeking real-time communication solutions that enhance customer engagement and streamline user interactions.
Whether you're building a customer support system, social platform, or e-commerce site, SendBird's features and commitment to data security make it a valuable asset for improving your communication capabilities.
This makes it an excellent choice for businesses seeking real-time communication solutions that enhance customer engagement and streamline user interactions.
Whether you're building a customer support system, social platform, or e-commerce site, SendBird's features and commitment to data security make it a valuable asset for improving your communication capabilities.
What do you dislike about the product?
Up to this point, I haven't encountered any shortcomings with Sendbird.
What problems is the product solving and how is that benefiting you?
Sendbird addresses communication challenges by enhancing user engagement, streamlining customer support, ensuring data security, offering customization, scalability, and easy integration with our platform. These benefits have had a positive impact on our business.
Simple and accurate
What do you like best about the product?
Left stand menu for options make it simpler.
What do you dislike about the product?
Sometimes, reports have contradiction. we extract reports daily but after 30 days, it shows conflict.
What problems is the product solving and how is that benefiting you?
We are organizing communication with customer via chat and calls.
Software Engineer
What do you like best about the product?
Pricing, out-of-the-box features with the UI kit. The documentation is very thorough
What do you dislike about the product?
Lack of UI kit for other Fronted frameworks
What problems is the product solving and how is that benefiting you?
The chat between the different types of users of our platform, while providing a very clean experience.
Stable, but not flexible to extend
What do you like best about the product?
Easy integration, quite stable platform. Messaging devilery has quite good rate.
What do you dislike about the product?
Sendbird Uikit. Very difficult to change something, every time we need to implement workarounds.
What problems is the product solving and how is that benefiting you?
We provide support chats for our customers.
Mobile Developer - Android
What do you like best about the product?
Ease of integration: The documentation is very easy to follow and states clearly most of the information required.
Customizations : The sdk has options to override UI and actions for the chat interface. This makes it easy to build the feature following a different design.
Engineering Support : The team is very supportive and they are always ready to make sure that any queries are resolved.
Customizations : The sdk has options to override UI and actions for the chat interface. This makes it easy to build the feature following a different design.
Engineering Support : The team is very supportive and they are always ready to make sure that any queries are resolved.
What do you dislike about the product?
Although the dashboard has enough information required, one of the improvements from the mobile development perspective I can think of is the possibility to include more platform-specific(ios, android, web) information.
What problems is the product solving and how is that benefiting you?
Problem : Creating a chat feature for mobile and web users
Benefit : Easy to integrate without putting a lot of efforts into developing an end-to-end (front end + back end) chat product
Benefit : Easy to integrate without putting a lot of efforts into developing an end-to-end (front end + back end) chat product
AI Job Screener Tool
What do you like best about the product?
The speed to implementation was critical for our early stage startup. We were able to leverage Sendbird to get our application up and running within a two week period from idea to launch.
What do you dislike about the product?
Sendbird is still working through some scalability constraints with its chatbot functionality. We are limited to only 10 chatbots which is not ideal for our use case.
What problems is the product solving and how is that benefiting you?
We need to build a chatbot on the ChatGPT stack. Sendbird provides us the required backend and UI in order to make that happen. This has allowed us to quickly get to market with our product.
I have been working with Sendbird for almost past 2 years and its been an amazing experience.
What do you like best about the product?
1. Timely support and help provided with best effort
2. Open to new feature requirements
2. Open to new feature requirements
What do you dislike about the product?
1. Downtime on maintenance activities on sendbird
What problems is the product solving and how is that benefiting you?
1. View history about past payments I made to a user or merchant.
2. Send broadcast communications to users for promotions
3. Send transactional notifications to users for activity they have done on the app.
2. Send broadcast communications to users for promotions
3. Send transactional notifications to users for activity they have done on the app.
Sendbird delivered as promised.
What do you like best about the product?
Sendbird has been a pleasure to work with so far and has delivered exactly as promised. Their sales and success management teams have been a joy to collaborate with.
What do you dislike about the product?
The cost is currently tracking to be quite high. We have a custom pricing model that involves filling up a gas tank and burning through usage. At the rate it is burning it will result in a high annual expense.
What problems is the product solving and how is that benefiting you?
Sendbird is providing chat services for our computer game.
고객지원
What do you like best about the product?
* 채팅과 라이브 기능에 대한 문서가 상세하게 잘 작성되어 있습니다.
* 문의 사항에 대해서 적극적으로 대응해 주셔서 항상 감사하게 생각하고 있습니다.
* 문의 사항에 대해서 적극적으로 대응해 주셔서 항상 감사하게 생각하고 있습니다.
What do you dislike about the product?
전반적으로 불편한 점은 없습니다.
* 다른 플랫폼에 비해서 비용이 비싸요. ㅜㅜ
* 플러터에서도 사용하고 싶었습니다.
* 다른 플랫폼에 비해서 비용이 비싸요. ㅜㅜ
* 플러터에서도 사용하고 싶었습니다.
What problems is the product solving and how is that benefiting you?
채팅과 라이브 기능을 조금은 쉽고 빠르게 구현할 수 있습니다.
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