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VP of Product
What do you like best about the product?
Sendbird offers many of the features any chat services needs to be useful to clients and it has created SDKs and UI Kits that make utilizing it minimal engineering effort.
What do you dislike about the product?
We are on some of their older SDKs and the user interfaces aren't as modern as they could be. That said, their latest SDKs have very modern, pleasant user interfaces, so we look forward to upgrading!
What problems is the product solving and how is that benefiting you?
Help clients (patients) communicate with health teams (doctors, coaches, coordinators).
Sendbird SDK and Dashboard Review
What do you like best about the product?
The dashboards Sendbird provides are quite informative. You can track down every single user down to their every bit of information and this makes troubleshooting rather easy. The UI design of the web dashboards is intuitive and seamless to navigate through. The updated mobile SDKs have significantly improved memory profiling.
What do you dislike about the product?
It's not opensource. But, that's understandable, when you try to monetize something.
What problems is the product solving and how is that benefiting you?
Sendbird provides us the option to design in-app chatting, which beyond initial integration is very easy to maintain. This saves a lot of time for developers and managers alike. It also provides the option of media storage(media and thumbnail), if you opt for it.
Using messaging platform: It's a Game changer
What do you like best about the product?
The level of their detailed documentation and their tech team's availability for support.
All features like group chat, 1o1 chat etc. are great to have. If you are building a chat system from start, no need to go into web socket connection and all other things from basics. Their exposed APIs and SDK methods, makes it easier for any one to onboard with chat system easily.
All features like group chat, 1o1 chat etc. are great to have. If you are building a chat system from start, no need to go into web socket connection and all other things from basics. Their exposed APIs and SDK methods, makes it easier for any one to onboard with chat system easily.
What do you dislike about the product?
There is nothing as of now, that I can say I dislike.
What problems is the product solving and how is that benefiting you?
We are solving our system's entire notification system going into 1 central chat place. Whether its 1o1 chat, group chat, payments, verticals rich text notifications etc.
Great product with great support
What do you like best about the product?
Well documented APIs and SDKs and a reactive support team
What do you dislike about the product?
Nothing so far, our integration of Sendbird as been going well.
What problems is the product solving and how is that benefiting you?
We needed a Chat feature in our application and Sendbird was the natural choice to implement it.
SendBird is a great product, and a fantastic team to work with!
What do you like best about the product?
The SendBird team is amazing. They're always responsive and helpful whenever we need support.
What do you dislike about the product?
API documentation could improve, but their team fills in gaps when needed.
What problems is the product solving and how is that benefiting you?
Were able to build out a robust chat platform with minimal overhead. These features allowed us to differentiate ourselves from other competitors.
Has been a seamless chat experience for our app with Sendbird. Collaborations are great
What do you like best about the product?
Proactive responses from the Sendbird team when any issues occur
What do you dislike about the product?
No real dislikes. Probably a great team to work with
What problems is the product solving and how is that benefiting you?
Adding bot users in the chat to increase user engagement. Realizing its very useful
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