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External reviews

682 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Oleg C.

Pretty decent product

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
Easy deployment workflow, multidev system, easy backup/restore process.
What do you dislike about the product?
Some UI elements are not working properly (like Clear Cache button). Also if there are some extra requirements to database config, you are not able to change anything (even support guys can't help you).
What problems is the product solving and how is that benefiting you?
I'm a back-end developer and sometimes we can provide pantheon acces for dev-ops or event customers and it seems they're mostly happy with the admin panel and how fast everything is working.


    Robert T.

Streamlined WordPress Deployment and Management

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
We really like the shared development environment ease of setup and contribution aspects. This along with 3 environments makes sharing our development updates with clients a breeze.
What do you dislike about the product?
Updates to plugins are a bit more cumbersome but like all managed environments should be, this forces you to preview any plugin changes for adverse side effects prior to actually pushing them to production!
What problems is the product solving and how is that benefiting you?
We've solved remote development issues outside of github or bitbucket. Not that we mind using those, but it's nice to manage all things in one place.


    Martina H.

Amazing Platform!

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
Our business uses Pantheon to host Drupal and WordPress websites and it is a game changer for this industry! We appreciate the ease of use and the support.
What do you dislike about the product?
We dislike that the referral program requirement is so high. We would like to be referral partners but haven't hit that tier yet.
What problems is the product solving and how is that benefiting you?
We do not have to manage multiple servers and dev instances. This platform takes care of everything! Once you use this platform, you will never want to use anything else!
Recommendations to others considering the product:
Once you try it, you'll wonder why you every used something else!


    Chris H.

Shakey at Best

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
I like the ability to spin up multiple environments with just a couple clicks.
What do you dislike about the product?
They have a lot of outages. Even for business plan customers, there are outages that cause our sites to stop functioning (solr, specifically).
What problems is the product solving and how is that benefiting you?
We have eliminated the need for employees to stay current on maintaining our servers. It frees up our developers time for use in more profitable areas.
Recommendations to others considering the product:
Go enterprise if you can. The support for their other plans is lacking.


    Computer Software

Pantheon

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
Version control and multidev are very good things
What do you dislike about the product?
Slowness on service at times and lack of Europe servers that makes it hard to keep data on pantheon servers
What problems is the product solving and how is that benefiting you?
Easy to sell services. Servers configuration being take out of out hands of developers
Recommendations to others considering the product:
Acquia wont provide drupal support to pantheon clients


    Ruthie H.

Pantheon for Drupal and Wordpress

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
I love the easy setup without heavy command line work. I hate configuring php modules and installing Drush/WP-CLI so this is a life-saver. It's easy to add freelancers and creating FTP logins is nice. Spinning up a new environment for each developer is easy and they can be merged back into the main development environment with a few clicks. I use command line interfaces, but I prefer to use a GUI where possible.

Also, they have a set up tutorials on Drupalize.me that I have used to help get the team up to date. It was a real time saver.
https://drupalize.me/videos/what-pantheon?p=2286
What do you dislike about the product?
The system is good, but there are little idiosyncrasies with using a platform as at service (PaaS). I learned the hard way that there is a git timeout limit that can affect uploading large files. It's the little items that they don't post in their documentation.
What problems is the product solving and how is that benefiting you?
Server set up and maintenance. This allows our customers to own their own hosting but we can still control our environment. Plus we don't have to keep up with invoicing.
Recommendations to others considering the product:
Use the trial first. You can build an entire site before paying. After that, sign up as an agency to reap the benefits. Also, they will set up a call and go over the entire process with you and the people on your team if you need it.


    Kevin C.

Wonderful product and support

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
The separation of server environments and how easy it is to move content and code between them.
What do you dislike about the product?
Sometimes there is downtime, but it only lasts for a couple minutes and is communicated well through their status.io page
What problems is the product solving and how is that benefiting you?
Affordable hosting done right and the focus on Wordpress and Drupal is perfect for our Agency.


    Computer Software

Eases the hardship of sever management for builder and user.

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
The deployment system and daily backups.
What do you dislike about the product?
The lack of a referral program. The program they have in place is only useful for really big customers. they are failing to provide incentive for the larger market.
What problems is the product solving and how is that benefiting you?
I rarely have to "Worry" about my servers anymore. I can focus on the building not the serving
Recommendations to others considering the product:
Choosing Pantheon is the best decision you'll make this year.


    Construction

Amazing Development Platform

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
My favorite part of the Pantheon platform is the user interface. It truly streamlines our development workflow and makes our job significantly easier.
What do you dislike about the product?
I would like to have access to customer service over the phone.
What problems is the product solving and how is that benefiting you?
There are too many to list. We don't have to worry about infrastructure.
Recommendations to others considering the product:
Highly recommended!


    Design

My Review

  • April 05, 2016
  • Review provided by G2

What do you like best about the product?
hosting speed and service uptime, workflow
What do you dislike about the product?
cannot itemize the billing per client. I was told this was a limitation of the billing software they use although I am able to produce an itemized invoice very easily, so I guess it's a limitation of their staff or someone just doesn't care enough.
What problems is the product solving and how is that benefiting you?
hosting speed has improved for clients's sites
Recommendations to others considering the product:
as long as you don't need itemized billing for each client's charges, you'll be ok