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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Koa W.

Engineering Team Lead

  • June 28, 2023
  • Review verified by G2

What do you like best about the product?
It has changed our business for the best! We can spin up new integrations in a week and sometimes days! I was happy to be able to be a part of the decision-making process to go with Workato.
What do you dislike about the product?
I haven't run across anything that we haven't liked yet.
What problems is the product solving and how is that benefiting you?
Connecting outside services to our internal API. It allows us to help any customer create a solution for using their current systems integrating into our platform.


    Aishwarya P.

Workato helps me achieve my integration roadmap

  • June 21, 2023
  • Review verified by G2

What do you like best about the product?
I love how Workato has integration connectors available for the most popular apps. Creating a workflow is extremely simple, and their live support team is extremely helpful. The bi-monthly conversations I have with the dedicated Customer success manager are very helpful too.
What do you dislike about the product?
The live support team takes a lottttt of time to reply. While they are highly knowledgeable and help fix any issue, i have to wait a lot t get their reply. This is a nightmare because it keeps me continuously distracted from my regular work that day.
Also, I think there are still some popular apps that can have a ready-to-use connector but they aren't there yet and we have to custom build it.
What problems is the product solving and how is that benefiting you?
Introduce integrations in my product


    Katia G.

Business Applications Manager

  • June 20, 2023
  • Review verified by G2

What do you like best about the product?
Lots of functionality built-in
Fast implementation
Ease of Use
What do you dislike about the product?
I think it would be great to add more visibility, functionality and control to the logger
Also, it would be great to add more features to the overall recipes monitoring
What problems is the product solving and how is that benefiting you?
We are using Workato as a platform for integration between systems
Using Workato we have a great scalable and reliable platform to build our recipes quickly with lots of functionality available and ease of use


    Financial Services

MGTI PTPK

  • June 16, 2023
  • Review verified by G2

What do you like best about the product?
Low code. Easy to use. Apart from the E2E integration process, people can also use automation to transform data from different sources to different destinations/outputs.
What do you dislike about the product?
Sometimes there is much research to do to get the correct formulas; for example, replacing regular expressions.
If a citizen is not programming savvy, they must do their research.
The row limitations on CSV parser and lookup table constrain a large result set from being processed in one action. Duplicated steps have be used.
What problems is the product solving and how is that benefiting you?
Data Masking for PII
New account creation and loan origination
GL reconciliation
Marketing Campaign
Demographic data


    Sachin N.

As developer I was able to convert Java based code of 4000 lines into around 30 manageable recipes.

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
I like Connectors and its cusomization. It is easy to develop solutions for integrating multiple saas providers.
What do you dislike about the product?
It does not provide real time reading messages from AWS sqs queue. Also customization of custom connector is complex.
What problems is the product solving and how is that benefiting you?
Workato is allowing us to pass data to and from different saas providers and keep saas systems in sync with each other.


    Information Technology and Services

A powerful tool but can be a bit inflexible

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
I like the speed with which we can build out processes to transform/post data. It didn't take me too much time to build a process and it would be easy for others on my team to be able to make updates or add improvements.
What do you dislike about the product?
It is a bit inflexible for some of the more complex things I want to do. It is pretty expensive as far as the number of tasks I can eat through in a day. I would rather build microservices in Python even though it would be harder to train others on how to do this because this gives me a lot more control over my processes.
What problems is the product solving and how is that benefiting you?
It is helping us with an ETL process and it has benefitted us by not taking as much time to roll this out.


    shrikrishna s.

Perfect Low Code No Code Tool

  • June 14, 2023
  • Review verified by G2

What do you like best about the product?
The way we build integration is effortless, takes less time to create & very efficient in performance.
What do you dislike about the product?
No reason to hate such a wonderful middleware low code no code tool
What problems is the product solving and how is that benefiting you?
Workato helps in integrating different systems in our landscape. We can quickly onboard a new design & easily integrate with it using workato.


    Computer Software

Workato enables you like no other IPAAS solution

  • June 14, 2023
  • Review verified by G2

What do you like best about the product?
I love the robustness of Workato. There are several ways to connect to various systems.

The community is a great asset to my work. Ideas on integrations & connectors the community has built have sparked ideas on automating tasks that save our team hours.
What do you dislike about the product?
I think more documentation is needed. There's so much you can do, but not as much content available to help overcome obstacles more quickly.
What problems is the product solving and how is that benefiting you?
Workato has opened the doors for our team to automate necessary business processes that take a lot of time.


    Johana D.

It's amazing

  • June 14, 2023
  • Review verified by G2

What do you like best about the product?
It's easy to use and easy to learn. I code less.
What do you dislike about the product?
We have to pay for the steps. It's not a big deal, but it's a downside.
What problems is the product solving and how is that benefiting you?
We need automation to connect to the app and to send confidential information.


    Financial Services

Integrations Project Manager

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
How simple and easy it is to connect applications. Documentation being available is also a plus.
What do you dislike about the product?
There's nothing that I dislike aboutWorkato at the moment.
What problems is the product solving and how is that benefiting you?
Need to update the retention period in our customer's account but we need to review the process for that.