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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Versatile and balanced iPaaS

  • September 13, 2022
  • Review verified by G2

What do you like best about the product?
Automation of business workflows in the cloud and on-premises applications.
What do you dislike about the product?
The whole IT as a utility idea can often make it challenging to track errors and problems.
What problems is the product solving and how is that benefiting you?
Workato is an enterprise-grade workflow automation platform that enables both business and IT users to quickly build integrations.


    Computer Software

Intelligent Automations using Workato

  • September 11, 2022
  • Review provided by G2

What do you like best about the product?
1. Ease of use
2. Speed at which you can build integrations
3. Out-of-the-box connectors
4. WORKBOTS
5. Dashboards which help in easier troubleshooting
What do you dislike about the product?
1. On Prem Integration capabilities could be improved
2. API Dev Portal for subscription should be enabled
3. API management could be impproved
What problems is the product solving and how is that benefiting you?
We are a IT services company working on large scale integration programs on tools like TIBCO, Mule and others.
We recommend workato when speed and ease of development along with chat boy driven integrations are key requirements of customer and workato fits in very well in these requirements


    Computer Software

Impressed with the relationship we have with Workato

  • September 09, 2022
  • Review provided by G2

What do you like best about the product?
Workato is a powerful tool proving to be quick and easy to learn. The Workato training tools and employees have given us fantastic support, ensuring our success.
What do you dislike about the product?
We would love to see more connectors available for 3rd party software. Additional pre-defined connectors would allow us to save some development time.
What problems is the product solving and how is that benefiting you?
Using Workato will allow us to release integrations for multitudes of customers quickly.


    Adika S.

Excellent data integration capabilities.

  • September 09, 2022
  • Review provided by G2

What do you like best about the product?
For creating basic and sophisticated workflows using any combination of apps, triggers, and actions, I like Workato.
I can install a mechanism for IT to escalate open tickets and security issues.
To automate our business operations, we can create integrations.
By eliminating silos and freeing staff from the need to transfer between programs or manually enter data, time can be saved.
What do you dislike about the product?
On the API side, it needs some work.
For small businesses, subscription fees could offer more flexibility
The ability of the Python connection to use libraries other than those that are already accessible is something I would like Workato to enable.
What problems is the product solving and how is that benefiting you?
Without writing a line of code, Workato lets you effortlessly connect and manage process automation across local and cloud applications, files, and databases.
Workflows can be designed to automate business procedures that require safe and reliable human interaction.
Directly from the conversation, tasks and workflows can be completed.


    Construction

Workato as an Imbedded Platform (IPaaS)

  • September 08, 2022
  • Review verified by G2

What do you like best about the product?
We're able to offer custom integrations to our customers for a variety of SaaS Applications, which would otherwise be hard to scale and manage.
What do you dislike about the product?
It can take a WHILE to get triggers/actions added for common/staple applications like egnyte/sharepoint, through product support.
What problems is the product solving and how is that benefiting you?
We're able to test and release several integration workflows with a short turn around, scale them, and monetize on our efforts.


    Anjan K.

Its a nice product

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to understand how to create the flows and connectors.
What do you dislike about the product?
The terminology on the product is confusing. like Teams vs. customers
What problems is the product solving and how is that benefiting you?
The customer integrations are done through the Workato flows. Its easy and faster.


    Marketing and Advertising

Workato is the building blocks for our organization

  • August 22, 2022
  • Review verified by G2

What do you like best about the product?
It helps connect system together, mapping fields from one to another and help the dataflow
What do you dislike about the product?
you have to have some developer experience to manage it
What problems is the product solving and how is that benefiting you?
it helps me with user on/off boarding and all automation around it


    Oscar G.

Great tool and great support team

  • August 18, 2022
  • Review verified by G2

What do you like best about the product?
It's easy to use. You can drag and drop actions from the several connectors available and create a simple sequence of steps in a few minutes. It's all visual and you have access to the data after you run a job to inspect it.
What do you dislike about the product?
There is nothing huge that I dislike. One potential improvement point could the to allow the Python connector to use other libraries than those available today.
What problems is the product solving and how is that benefiting you?
We integrate Salesforce with other ERP and workato makes the things much easier compared with if we had to write code to synchronize data. We have access to the last jobs what makes easier to sort out errors.


    Computer Software

Accessible to beginners, and also a powerful automation platform for developers

  • August 16, 2022
  • Review verified by G2

What do you like best about the product?
* Intuitive interface - Recipes have 2 parts, a trigger and an action. Simple enough for beginners to grasp and allows you to reuse design patterns across all automations/integrations for more advanced users
* Speed to Value - APIs can in all shapes and sizes, but workato keeps the language consistent so that you don't feel like you have to start from scratch every time with a new system. Prebuilt connectors and actions allow you try something quickly and see how it works
* Powerful - Workato can scale to impressive throughput. I once used Workato to migrate 10MM+ records in a Salesforce migration that did real-time data lookup and transformations. We planned for a week-long migration and it was accomplished over a weekend.
* Use automations to manage your recipes - RecipeOps is a powerful tool, it is like automating the Workato user's job and allows you to automate the support & maintenance of your automations
What do you dislike about the product?
The Workato community is amazing, the product hours, webinars, Systematic group, and conferences for getting inspiration on what to automate next. As a lifetime software developer, sometimes I want to dig into code and see amazing design patterns that other are doing. Workato tends to focus on the business process and high level technical overviews, but sometimes I want to be inspired on a technical level too! The Automation Pros group is a good start, but most of the questions there are beginner level questions. I would love the chance to share and hear about the recipes that would impress the biggest technical nerds.
What problems is the product solving and how is that benefiting you?
* Order-to-Cash - Automate the order hand-off between our CRM and ERP
* Embedded Analytics - Populating our data warehouse and retrieving analytics to embed back into our CRM and ERP
* Lead-to-Order - Automations to help our go-to-market teams track leads and opportunities to make sure everyone receives the right calls to action
* Slackbots - Our company lives in Slack, Workato allows us to easily get relevant information from our SaaS systems into Slack for the right visibility and allows slack users to take actions directly in Slack
* Apply-to-Hire - Automations to create and review job descriptions, guide through the interview process, and facilitate employee onboarding
* Security and IT Cost Reviews - provision access to applications based on location and role, really powerful as teammates move between roles. Also cleans up access for departing employees.


    Information Technology and Services

Happy Workato Customer!

  • August 15, 2022
  • Review provided by G2

What do you like best about the product?
Easy of use.
Prompt service model
Openness for the feedback
What do you dislike about the product?
Less flexibility to customize the flows.
What problems is the product solving and how is that benefiting you?
Workato is solving business integration challenges for my team. Its benefitting the way in which transfer data effectively.