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Workato is easy to use and helped us deliver quality integrations and automations in short time.
What do you like best about the product?
Easy to learn, great support, active community.
What do you dislike about the product?
Build for SaaS world, lack some features for ETL Implementations.
What problems is the product solving and how is that benefiting you?
De-couple our core product from our back-office services.
Recommendations to others considering the product:
Workato's connector SDK is a game-changer.
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The easiest way to build integrations and workflows for your business
What do you like best about the product?
Really fast and easy to build and manage integrations
Goes beyond integration, enables you to build workflows with clicks and drag/drop
Workbot is a game-changer. Now I can do things from Slack that I could not before.
Goes beyond integration, enables you to build workflows with clicks and drag/drop
Workbot is a game-changer. Now I can do things from Slack that I could not before.
What do you dislike about the product?
Documentation can be improved with more specific examples
What problems is the product solving and how is that benefiting you?
Customer 360 across all our apps and database. This has significantly improved our
overall customer experience and decision making
overall customer experience and decision making
A single platform for app integration, data integration, and workflow automation
What do you like best about the product?
Goes beyond integration, enables you to build workflows with clicks and drag/drop
What do you dislike about the product?
Documentation can be improved with more specific examples
What problems is the product solving and how is that benefiting you?
Creating and Updating Driver's automation between Salesforce and the financial systems and other internal systems.
This saves a lot of manual work, wasted time, and potential inconsistency of data.
This saves a lot of manual work, wasted time, and potential inconsistency of data.
Fast and reliable integrations with Workato
What do you like best about the product?
Ease of use, API-Management, ELT/ETL capabilities, browser-based, fast learning curve.
JSON logs are documenting every step so you can trackback every activity, including its content.
Comfortable Monitoring, secure on-premise connectivity
JSON logs are documenting every step so you can trackback every activity, including its content.
Comfortable Monitoring, secure on-premise connectivity
What do you dislike about the product?
Documentation needs improvement.
In the eventual case, you need to code complex things, there are limitations
In the eventual case, you need to code complex things, there are limitations
What problems is the product solving and how is that benefiting you?
We integrate systems that were not able to communicate with each other and partly use the API-option to avoid scheduled batching if possible.
The development of intermediate integrations can be done very quickly.
We don't have to take care of Infrastructure since it's managed.
Reduced sync-time between operational systems and increased stability and reliability of the data flows
The development of intermediate integrations can be done very quickly.
We don't have to take care of Infrastructure since it's managed.
Reduced sync-time between operational systems and increased stability and reliability of the data flows
Recommendations to others considering the product:
Define a potential use case, do a POC with it and you'll see how fast you move ahead
Simple setup and maintenance
What do you like best about the product?
Workato is a simple-to-use tool that allows for straightforward creation and maintenance of our basic integrations without the need to build our own API integrations. Documentation is pretty good and although it still requires some technical wherewithal to get everything working, Workato prevents us from using precious development resources to build and maintain internal integrations.
What do you dislike about the product?
In some complex situations, Workato will never replace a custom integration.
What problems is the product solving and how is that benefiting you?
Workato has allowed us to closely integrate our CRM with our customer invoicing tool . While the integration has occasional hiccups, troubleshooting and identifying issues have been very straightforward.
Recommendations to others considering the product:
Workato is not a perfect solution in that the requirements of your integration may exceed what is possible in Workato. While the tool itself is pretty robust, make sure you can do everything you need and will need to before getting started.
Workato, the Superman of SaaS
What do you like best about the product?
Workato's easy-to-use API and VAST library of connections make this my favorite iPass by far. I've worked in Sytems/Integration deployment for years and it usually takes a village to create and validate an enterprise-level integration. Workato lets me create functionality in minutes which makes for happy end users and a happy Admin.
What do you dislike about the product?
The only thing I "dislike" is the level of complexity it takes to create a Custom Connector. I would love if there was a better "Wizard" to help guide me through the process better. The current "wizard" isn't all that helpful.
What problems is the product solving and how is that benefiting you?
Scalability. We are growing rapidly, and this tool has enabled us to maintain our lean IT Team while deploying integrations and saving time across the company.
A True Partner for Embedded Solutions
What do you like best about the product?
The platform is lightweight from a UI point of view while still being incredibly powerful. As a software provider, I'm extremely impressed by this balance. The most important takeaway is that I have complete confidence that I can deliver on my customers' requirements, allowing me to sell with confidence. Moreover, the level of service and client care that I've experienced throughout the entire client lifecycle is beyond compare. The sales experience not only informed me, but also guided me towards understanding the best practices of my peers. I was very refreshed to have Rodrigo challenge me where appropriate and have the depth of knowledge to give me the confidence that they weren't selling me a product, Workato was partnering with my firm on a strategic level. Since the sales process, the team that has supported me combine a high degree of competence with responsiveness & reliability.
I'm not sure which I could recommend higher, the team or the platform.
I'm not sure which I could recommend higher, the team or the platform.
What do you dislike about the product?
The debugger console is sometimes unclear, though that is dependent on the API's of the systems integrated.
What problems is the product solving and how is that benefiting you?
We're integrating our platform with all the other 3rd party systems our clients use. Benefits are growing each day, but we're growing NRR and improving stickiness of existing client base.
Recommendations to others considering the product:
I surveyed the market of competitors for 6 months, save yourself the time and start here.
Powerful, easy to navigate solution.
What do you like best about the product?
I've tried a number of IPaSS products and Workato is by far the most powerful and easy to use.
What do you dislike about the product?
There are a lot of cool feature releases. I'd like to stay better on top of them... but that's really on me.
What problems is the product solving and how is that benefiting you?
Data manipulation and extraction is easy in workato. It allows me to do developer work without a developer. .
Highly Recommend, Incredibly Powerful Platform
What do you like best about the product?
- It does what it's supposed to do!!!
- Love how we can configure the job history output to see which jobs were successful/failed
- Error handling and monitoring capabilities are excellent, allows users to troubleshoot and resolve issues quickly
- Endless possibilities to easily connect third-party applications, which empowers users that don't necessarily sit in a technical organization to build seemingly complex automated processes
- Love how we can configure the job history output to see which jobs were successful/failed
- Error handling and monitoring capabilities are excellent, allows users to troubleshoot and resolve issues quickly
- Endless possibilities to easily connect third-party applications, which empowers users that don't necessarily sit in a technical organization to build seemingly complex automated processes
What do you dislike about the product?
- Possible steep learning curve. Users of Workato should have at least some understanding of databases, understand data types, and have explicit goals around what issues you'll be using to solve using Workato. While it was pretty intuitive for me to use the platform, there is a bit of a learning curve for folks who are not familiar with using APIs. Without this background, business users might find Workato a little too complicated and a lot more difficult/complex.
What problems is the product solving and how is that benefiting you?
- Our go-to-market organization (sales/marketing/success) had several JIRA tickets outstanding with our engineering team for over nine months. Workato allowed the GTM organization to resolve and close out these long-standing tickets quickly.
- Many of our previous data pipelines were created by folks that are no longer at the company. Workato enabled the GTM / Business Operations teams to quickly re-establish these pipelines to ensure no downtime on downstream activities that impacted our sales teams.
- Workato allows us to have more control over the data going between different applications without the need to rely on data engineers to both build and maintain these pipelines.
- Many of our previous data pipelines were created by folks that are no longer at the company. Workato enabled the GTM / Business Operations teams to quickly re-establish these pipelines to ensure no downtime on downstream activities that impacted our sales teams.
- Workato allows us to have more control over the data going between different applications without the need to rely on data engineers to both build and maintain these pipelines.
Recommendations to others considering the product:
Be clear about how you will use Workato to achieve your objectives!! This includes:
- be explicit about the columns/tables that will be utilized in your recipes
- determine how often does this data need to be updated
- understand how your table structures are setup internally
These tips will help go a long way in quickly realizing the value of Workato!
- be explicit about the columns/tables that will be utilized in your recipes
- determine how often does this data need to be updated
- understand how your table structures are setup internally
These tips will help go a long way in quickly realizing the value of Workato!
Workato review
What do you like best about the product?
The simplicity of the UI, and how fast changes can be migrated to environments
What do you dislike about the product?
Connector changes are not backward compatible
What problems is the product solving and how is that benefiting you?
Integration problems with various systems especially with Gsuite, SaaS systems. It's much easier than any other integration tool, and the development time is literally cut down to half.
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