Workato Enterprise Automation Platform
Workato, Inc.External reviews
763 reviews
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Powerful, Easy-to-Use Platform for Building Complex Integrations
What do you like best about the product?
Workato combines powerful features with an easy to use interface and logic that allows for complex integrations to be built with ease.
What do you dislike about the product?
I wish the training material was even more in-depth than it already is and that the native AI features in recipe builders was better at predicting recipe structures, and intended outcomes.
What problems is the product solving and how is that benefiting you?
Workato is allowing us to build complex integrations and deploy them quickly while giving us an integrated platform to maintain their operations and monitor their success. Without it, we wouldn't be able to output complex process orchestration at the level we do.
Easy to Use and Quick to Learn
What do you like best about the product?
It’s easy to use and learn, and I really like that there are many courses to take.
What do you dislike about the product?
Sometimes the terms are complicated. If I’m still learning how to use this, I might not understand some of the words.
What problems is the product solving and how is that benefiting you?
Automation for applications and service requests, and hopefully soon for offboarding and onboarding as well.
Effortless Automation, Powerful Connectivity
What do you like best about the product?
I like Workato's powerful automation with minimal coding and its seamless connectivity across systems. The prebuilt recipes and readily available connectors for different systems are great, reducing the time it takes to get automations up and running. I also enjoy the real-time and event-driven capabilities, which allow workflows to trigger instantly when something happens. The initial setup was very easy and straightforward.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use Workato to automate repetitive business tasks, reducing manual errors and solving disconnected systems. It improves slow responses by connecting cloud and on-prem applications seamlessly. Prebuilt recipes and instant triggers also speed up workflows.
Workato Makes Simple Recipes Easy with Low-Code/No-Code
What do you like best about the product?
I like that it is a low code/no code platform, so creating simple recipes is easy for non-technical users.
What do you dislike about the product?
Further knowledge is required from Workato documentation for complex integrations.
What problems is the product solving and how is that benefiting you?
It saves us time whenever we need to bulk edit or delete records, or export data as a CSV file for reimport into another table.
Effortless Integration and Automation
What do you like best about the product?
The easy way of Integration and Automation
What do you dislike about the product?
I dont find a specific subject i dislike
What problems is the product solving and how is that benefiting you?
It can help reduce developing time and make bussines logic faster
Powerful, User-Friendly iPaaS Solution
What do you like best about the product?
I find Workato incredibly powerful yet really user-friendly and robust. It helps us bring together scattered data systems effortlessly. I use it for iPaaS process orchestration and MCP, and it integrates well with other tools like NetSuite and Salesforce.
What do you dislike about the product?
nothing it’s great
What problems is the product solving and how is that benefiting you?
Workato helps us bring together scattered data systems.
Complex Cross-System Workflows Without Heavy Engineering Effort
What do you like best about the product?
We’ve been able to implement fairly complex workflows across multiple systems without heavy engineering effort.
What do you dislike about the product?
While Workato is extremely powerful and easy to use for complex integrations, the pricing can be a challenge, especially as usage scales.
What problems is the product solving and how is that benefiting you?
Complex integrations across new and legacy platforms.
Effortless System Integration with Workato
What do you like best about the product?
I like Workato's recipe building, error logging, and job monitoring features. They also offer a wide variety of connectors which I find helpful.
What do you dislike about the product?
Handling some connectors and improving them like Zuora where we have to build JSON instead of just connecting.
What problems is the product solving and how is that benefiting you?
I use Workato to integrate different systems easily. I like recipe building, error logging, job monitoring, and its wide variety of connectors.
Amazing Team That Truly Cares About the Customer Experience
What do you like best about the product?
Outside of the technology, the entire team is amazing. I have worked with our Account Management, Professional Services, GTM and agentic as well as direct interactions with Carter and Darryl. They all care deeply about the customer experience.
What do you dislike about the product?
In the year we have been a customer, we’re have discovered some minor technical limitations in how we would like to use the platform.
What problems is the product solving and how is that benefiting you?
Workato gives us a platform that allows us to centralize our enterprise orchestration and a repeatable standard for building integrations and AI agents.
Versatile Integration Platform with Powerful Automation
What do you like best about the product?
I really enjoy Workato's powerful capabilities and its impressive platform, which lets you build pretty much everything you want. With recent updates, especially the introduction of Genie AI and MCP servers, it feels like Workato has reached the next level. It's particularly powerful for automation, enhancing IT, HR, security, and engineering without any issues in the automations we've built and maintained. What I like the most about Workato is that it feels very much like coding. Building recipes in Workato is similar to writing code, which suits my twenty years of engineering background. The ability to structure code with functions, callable recipes, and the integration of external APIs makes me feel like a real programmer. It's an amazing tool for automating company processes and saving costs while optimizing workflows.
What do you dislike about the product?
In my opinion, their workflow applications is the worst product they released. I use pretty much all the products of Workato, and the workflow application was the fail. Literally, they tried to automate workflows, you know, providing the UI for these workflows via the web application. However, the idea was great, but it was not implemented by Workato to the production ready level. And that one of the features that I really don't use and actually never used.
What problems is the product solving and how is that benefiting you?
Workato automates our entire IT stack, including user onboarding and lifecycle management. It streamlines marketing with lead management, enriches and integrates data, and supports engineering tasks. It really empowers different departments, making us much more effective and efficient.
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