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644 reviews
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External reviews are not included in the AWS star rating for the product.


    Real Estate

Workato Review: Enterprise-Grade Power, But at a Price

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Workato is in the same “low-code integration & automation” space as Logic Apps, Zapier, Power Automate, etc. What stands out about Workato compared to others is:
What do you dislike about the product?
Pricing Complexity & Cost
Steeper Learning Curve than “Zapier-style” Tools
Connector Coverage vs Azure / Zapier
What problems is the product solving and how is that benefiting you?
Connecting Disparate Systems
Automating Repetitive Business Processes
Enabling Business + IT Collaboration


    Roopal J.

Streamlined Automation Platform with Powerful Integration

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Workato stands out for its user-friendly interface and low-code/no-code approach. The platform supports a wide variety of connectors. I especially appreciate the intuitive recipe builder, which simplifies complex workflows without needing deep coding knowledge.
What do you dislike about the product?
Workato can have a steep learning curve for beginners, especially when setting up advanced recipes with nested logic or custom connectors.
What problems is the product solving and how is that benefiting you?
It helps automate communication between Jira and Slack, so we don’t miss important updates and can respond faster. This removes manual work and keeps everyone in the loop without needing to check Jira constantly. It’s a small but valuable boost to our team's efficiency.


    Jenefer .

Automation Feels Like a Breeze with Workato!

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
We use Workato almost everyday to solve complex use-cases and I love how I can spin up recipes from scratch to production in a matter of hours. Super user-friendly and easy to integrate with a lot of other platforms. Rodrigo from Workato's Solution team has also been very helpful in sharing the best practices to follow.
What do you dislike about the product?
Reporting between different sub-tenants can be improved.
What problems is the product solving and how is that benefiting you?
- Connecting with different Platforms where we do not support Native Integration


    Srinivas N.

Workato & Wow review

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Eas of use and great product updates, AI.
What do you dislike about the product?
Pricing visibility - recommend to give more tools to calculate pricing.
What problems is the product solving and how is that benefiting you?
Order to Cash, Procure to pay


    Consulting

Workato provides efficiency and automation with ease

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Automation tools are incredible and the low-code interface makes it really easy for users to build.
What do you dislike about the product?
Workato overall is great. Very hard to dislike, but at times there is so much they offer that it can be hard to narrow down what you need.
What problems is the product solving and how is that benefiting you?
Manual operations and manual labor l. Workato is providing fast and efficient automations. It’s syncing data for clients across systems.


    Accounting

Powerful, Scalable Automation with AI-Driven Innovation

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Workato gives us the power to handle both simple and highly complex automations in one platform. The ability to combine no-code recipes with custom code (Python/JavaScript), built-in error handling, API connectors, and robust scheduling makes it incredibly versatile. We especially value the emerging Genius and AI capabilities, which enable us to build agentic workflows that integrate with Slack and support human-in-the-loop scenarios. It’s a scalable, enterprise-grade automation platform that keeps innovating.
What do you dislike about the product?
I wish there was a task calculator to calculate the anticipated usage.
What problems is the product solving and how is that benefiting you?
Building independent agents for data anomaly detection.


    Computer Software

Inspiring

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
I like that at the core of the offering, it really is empowering humans to unlock their potential and show them that what they believed was impossible for themselves is now possible.
What do you dislike about the product?
From a business standpoint, I worry about Workato catering to the business on industry knowledge which then may limit the company's identity. The core of each company and the identity they have is different from others which helps make us a strong society by competing. I see a world where every company uses Workato. In that sense, alongside powering the individual, empower the company not only on its productivity but on its identity.
What problems is the product solving and how is that benefiting you?
Automating workflows
Boost productivity and process efficiency


    Aditya Praveen Kumar N.

Game-Changing Integration Tool

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Ability to spin up recipes from scratch to go-live in minutes or just hours.
What do you dislike about the product?
High-volume jobs are affected by some limitations on recipe timeout and job queue limits. However, careful designing can bypass these limitations, which are not deal-breakers but can be overcome with smart workarounds.
What problems is the product solving and how is that benefiting you?
We are utilizing Workato for various processes, including HR, Legal, Finance, and IT. We have over a hundred recipes in production.


    Primary/Secondary Education

Workato has made us more efficient and accurate

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Workato makes building complicated ETL pipelines much easier, without having to maintain a large amount of code
What do you dislike about the product?
Sometimes the proprietary code behind the scenes makes it hard to debug issues quickly
What problems is the product solving and how is that benefiting you?
Workato is providing infrastructure for quickly building and maintaining ETL pipelines without having to manage our own code base


    Paul S.

Great flexible software

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
I find it helpful in connecting systems and automating repetitive tasks to make my team more
Efficient.
What do you dislike about the product?
There is nothing that I have found that I dislike. The product is pretty
amazing
What problems is the product solving and how is that benefiting you?
Currently workato is providing a bot to request PTO and to run reports in our Great Plains system. We are just starting to explore additional ways we can use it to make our company more efficient.