Workato Enterprise Automation Platform
Workato, Inc.External reviews
716 reviews
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Exceptionally User-Friendly and Intuitive for Beginners
What do you like best about the product?
What I value most is how user-friendly the visuals and menus are, making it easy to navigate even for someone completely new to automation.
What do you dislike about the product?
At the moment, I don't have as many chances to use it in my current role as I would like, but I am actively seeking more opportunities to explore it further during my training and to discover new ways to make the most of the tools that Workato provides.
What problems is the product solving and how is that benefiting you?
This tool enables the orchestration of processes for handling different data subject requests, helping organizations maintain compliance with GDPR and other relevant regulations.
Seamless Software Integration Made Easy
What do you like best about the product?
It's been used to connect softwares like GUIDEcx, Salesforce and other tools. The fact that you can have a field in one software dictate another is massive.
What do you dislike about the product?
It can be very confusing to use and onboarding can be intense depending on your needs.
What problems is the product solving and how is that benefiting you?
It's essentially connecting all of our platforms via Workato formulas. This allows us to make customer fields work across multiple software.
Empowers Integration with Ease and Precision
What do you like best about the product?
I love how Workato provides integration tooling, the out-of-the-box connectors, and the tracking and monitoring needed for creating integrations between systems. I really appreciate the ability to trace a job through recipes and see what decisions were made, as it greatly helps in debugging and diagnosing issues. The visual layout of recipes is nice too, allowing me to 'read' the code without having to read the code text itself. As someone with no experience in the product at the time, it made it easy to grasp what the vendor had implemented and make changes and enhancements. I think the user interface, in general, is pretty good.
What do you dislike about the product?
I get a little frustrated with the code editor. The window for it is always presented as small and you need to expand it. Returning to the code frequently it becomes an annoyance.
What problems is the product solving and how is that benefiting you?
Workato provides the integration tooling, out-of-the-box connectors, and tracking and monitoring I require for creating integrations between systems, making it easier to see what decisions were made during processing and simplifying issue diagnosis.
Effortless Task Automation at Its Best
What do you like best about the product?
I love being able to automate simple and complex tasks to keep my time free
What do you dislike about the product?
Theres a little bit of a learning curve getting started but once you have it nailed down its great
What problems is the product solving and how is that benefiting you?
We utilize workato for alot of recipes that send time sensitive data to businesses
Effortless Automation and Broad Integration Options
What do you like best about the product?
Good for automation, easy to use even without knowledge of coding and you have a high pool applications to integrate compared to other similar tools.
What do you dislike about the product?
It can be difficult sometimes, due to its complex logic and it requires a "developer mindset
What problems is the product solving and how is that benefiting you?
Helps to automate repetitive task. Most automation tools run silently in the background but with Workato it brings them into Slack or Microsoft Teams via Workbot, such as approval in Salesforce. It also helps to avoid access issue like other tools whereby providing teams access to create their respective applications "providing a safegroud and while reducing access related security bridge
Powerful and flexible iPaaS for enterprise integrations
What do you like best about the product?
Workato is very strong when it comes to building and managing integrations at scale. The recipe-based approach makes complex workflows easier to design, understand, and maintain. It has a wide range of prebuilt connectors that cover most common SaaS tools, which speeds up development a lot. Once set up, automations are reliable and flexible, and it’s easy to add logic, error handling, and monitoring without heavy custom code.
What do you dislike about the product?
The learning curve can be steep for new users, especially when working on more advanced use cases. Debugging complex recipes sometimes takes longer than expected, and clearer error messages would help. Pricing can also become a concern as usage grows, particularly for teams running high volumes of jobs or complex workflows.
What problems is the product solving and how is that benefiting you?
Workato helps us automate data flows and business processes across multiple systems without relying heavily on custom development. It reduces manual work, improves data consistency, and speeds up integration delivery. This allows teams to focus more on business logic and less on maintaining point-to-point integrations, which has improved overall efficiency and reliability.
Comprehensive Automation with Room for Improvement
What do you like best about the product?
I like how you can customize the job report in Workato. I also enjoy the comprehensive range of functions allowing for different outcomes. There are many features to do things differently, like lookup tables or data tables, which makes the experience rich and versatile.
What do you dislike about the product?
1. I think there should be a way to group different steps together visually in the editor without affecting the code. 2. It's frustrating to rerun the whole workflow when I just want to test a change in a specific step. 3. I also wish I could comment on multiple steps at once instead of individually. 4. Additionally, it would be great if the workflow apps were more flexible, for example being able to edit or delete the main page.
What problems is the product solving and how is that benefiting you?
I automate workflows for the company i work for with Workato, building flows and integrating platforms and actions together.
Effortless Automation and Integration with Workato
What do you like best about the product?
I love that it's easy to create recipes, triggers, and connections with Workato, which makes my life super easy. The initial setup was really fast and didn't cause me any trouble.
What do you dislike about the product?
I think I would like more training on how things get connected on the back end. So for me, it will be easier to understand how to improve my systems.
What problems is the product solving and how is that benefiting you?
Workato helps me with layering connections between Salesforce and product discovery, creating a feedback loop between my product and sales teams.
Feature-Rich Middleware That Excels at Orchestration
What do you like best about the product?
It's a great middleware with a lot of additional features that help with orchestration.
What do you dislike about the product?
Trouble accessing platform features in a sandbox for testing.
What problems is the product solving and how is that benefiting you?
A middleware that can handle Order-to-Cash, and other business process flows, between systems that is quick to setup and debug and excellent error handling utilities.
Effortless Integration with User-Friendly Recipes
What do you like best about the product?
I like Workato because it allows us to integrate our software with almost anything quickly and easily. Creating recipes is a breeze, and we've been able to make integrations and build them into our software without spending a lot of time. It's easy to use, which makes building out these integrations simple. Logging calls, texts, and voicemails to various CRMs has been straightforward to implement on different platforms.
What do you dislike about the product?
The cost for each record is a little higher than we would like, but that can be fixed.
What problems is the product solving and how is that benefiting you?
We use Workato to integrate our software with speed and ease, making it possible to build integrations quickly into our systems, satisfying our customers' needs efficiently.
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