I use Workato to build up some use cases, integration, and for automation features.
Workato Enterprise Automation Platform
Workato, Inc.External reviews
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The most intuitive way for automation
What do you like best about the product?
It is a really no code powerful solution
What do you dislike about the product?
No folder organization for Tools, upfront payment
What problems is the product solving and how is that benefiting you?
Mult-Integration, Developer times, cost of development
Great integration tool
What do you like best about the product?
super easy, no code tool, can feet to any size company, helping you with small to large tasks, amazing chat with support super fast
What do you dislike about the product?
not the best tool for big data, but with the right instruction can work well
What problems is the product solving and how is that benefiting you?
The main thing for us, moving data between CRM and data server
Easy to use for experienced and new developers
What do you like best about the product?
Easy to onboard new developers. Automation academy has helped a lot in that process
What do you dislike about the product?
Most example recipes use Salesforce as a sample connector. It would be nice to have other connectors like Fusion, NetSuite to showcase options in recipes.
What problems is the product solving and how is that benefiting you?
been able to migrate from MuleSoft to Workato in most of our use cases.
Recipes of Workato
What do you like best about the product?
Workato allows me to access actions for my company but making individual recipes and streamlining its process
What do you dislike about the product?
I do not like the fact that you cannot fully automate the test cases you write for individual recipes
What problems is the product solving and how is that benefiting you?
I am trying to create recipes to access actions between my company and third party applications
Powerful enterprise automation platform that anyone can use
What do you like best about the product?
Workato is a powerful enterprise iPaaS platform. It's designed to be user-friendly for non-technical individuals, allowing them to create visual workflows and robust automations. At the same time, it provides technical users with the flexibility to go beyond the visual editor. The platform also offers the ability to monitor and automate workflows with "RecipeOPS", essentially automating the automations. Their chat support is outstanding and almost real-time. Product releases are frequent and always significant. Moreover, there's a great company culture, which is a reflection of its top leadership!
What do you dislike about the product?
While no product is perfect, Workato comes pretty close for my needs. Occasionally I come across an app connector that doesn't have all of the options I would like, or there's no native connector available for certain apps. However, it's to be expected, given the rapid pace at which apps are launched these days. HTTP connector is a workaround in most cases.
What problems is the product solving and how is that benefiting you?
Over the years, Trimble has made many acquisitions, leading to a collection of disparate systems that left data isolated in silos. We are utilizing Workato to connect a wide array of MarTech applications, CRMs, project management tools, accounting software, learning platforms, and more. Like many similar organizations, we are in the midst of a digital transformation process, and Workato has become an essential tool on which we rely to make this transformation happen. We have launched dozens of successful integrations, and so far, we have not encountered an integration request that we cannot fulfill with Workato.
Workato for Integration development
What do you like best about the product?
The number of connectors available to build integrations.
Eaze of development with a low-code solution.
Great customer support with a chat option available for the development community.
Available free training for new developers to quickly start development as quick adoption in organizations.
Integration Governance module within PAAS to enable different groups within organizations for integration development purposes.
Integration logging and auditing type of capability with in Recipe to understand the failures.
It meets with standards of bringing agility in organizations with low development time and quick releasing features using Workato.
Eaze of development with a low-code solution.
Great customer support with a chat option available for the development community.
Available free training for new developers to quickly start development as quick adoption in organizations.
Integration Governance module within PAAS to enable different groups within organizations for integration development purposes.
Integration logging and auditing type of capability with in Recipe to understand the failures.
It meets with standards of bringing agility in organizations with low development time and quick releasing features using Workato.
What do you dislike about the product?
Rich Workflow type of capability lacking currently.
Not having support for commonly used programming languages like Java and Python natively to build custom transformations or monolithic code to call out to enable some high code type of capabilities to add it as part of the Recipe easily.
Not having support for commonly used programming languages like Java and Python natively to build custom transformations or monolithic code to call out to enable some high code type of capabilities to add it as part of the Recipe easily.
What problems is the product solving and how is that benefiting you?
Providing IPAAS platform for Integration Development and Business Community to build integrations quickly.
No-Code Solution for Integration Development purposes.
Providing Agililty to build and deliver the solutions.
No-Code Solution for Integration Development purposes.
Providing Agililty to build and deliver the solutions.
Very good platform that help to automate almost everything
What do you like best about the product?
very handful UI. Easily can make recipes even if you start your experience with workato from the scratch.
Many connectors are available from the box with most popular platforms.
Many connectors are available from the box with most popular platforms.
What do you dislike about the product?
Maybe could be more info about errors during the recipe creation/testing. The next point - when I rung tests for my recipes with webhook start, it's not intuitive how to stop this recipe after test. sometimes I had multiple test recipes running simultaniously just because I didn't see that the previous recipe is still running
What problems is the product solving and how is that benefiting you?
Automates data sync between different sources, clean up database according to our scenarios, sends notifications, alerts
Issues
What do you like best about the product?
Updates on the certificates for the servers.
What do you dislike about the product?
Customer Support
Customer documentation.
Customer documentation.
What problems is the product solving and how is that benefiting you?
Having issues on performance
Has a user-friendly interface but its stability need improvement
What is our primary use case?
What is most valuable?
The platform has a user-friendly interface. It doesn't require any core technical knowledge. It is for business people. Whoever knows business requirements and functions can quickly build and leverage the platform. It is easier to use than other technical open-source technologies.
What needs improvement?
The platform's stability and support can be improved. It could have a lot of data transformation features. Additionally, they should include custom code languages like Java and Python. There should be more features to accommodate complex integrations and automation. Currently, it only has simple data mapping functionality, which needs to be improved for the use cases.
For how long have I used the solution?
I have been using Workato for around six months for a small project.
What do I think about the stability of the solution?
From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems. We have to perform some restarts and redeployments to bring it up. We also contacted the support team to log a complaint on this common issue. They are still improving.
What do I think about the scalability of the solution?
We have medium and enterprise business customers for Workato.
How are customer service and support?
The customer support is good. They have real-time chat facilities to go and talk to a tech support person. You can raise a case and follow up on the portal.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. The platform is accessible through a web browser. You don't have to worry much about development aspects. You can access the platform for data integrations. Once you have the licenses, you're ready to deploy your applications. From a development perspective, it is straightforward. However, the simplicity depends on the type of deployment. If you opt for simple deployment, handling it is straightforward. When you deploy Workato apps in a customer-hosted or optimize-based environment, you need to establish connectivity between your organization and the Workato platform. It can be done using a VPN connection. It might be more complex compared to other deployment options involving both databases.
The product's maintenance is straightforward and offers various features for monitoring work. They provide many features to trigger alerts among the application respondents. Everything is readily available.
The number of people required for maintenance depends on the scale of the project.
What other advice do I have?
Enterprises without an experienced technical team to build solutions can utilize Workato. It's user-friendly and easy to learn, with the Workato team offering email support for customer assistance. It is beneficial for handling everyday integration automation tasks. Therefore, people looking to set up use cases quickly with less coding expertise can go for the platform.
I rate the product a seven out of ten.
An easy way to create integrations with our LMS
What do you like best about the product?
Using Workato allows us to create as many integrations as we desire with our Learning Management System. We are creating integration that requires a low-code environment and you don't have to care about creating an infrastructure.
Is definitely a solution for all our customers that don't have developers in their company. Using Workato is empowering the usage of our product since now it's so convenient to create any kind of integrations.
Is definitely a solution for all our customers that don't have developers in their company. Using Workato is empowering the usage of our product since now it's so convenient to create any kind of integrations.
What do you dislike about the product?
I would enlarge a bit the timeout of the recipes. Sometimes we have to deal with a lot of data and the Timeout of recipes is always to take into consideration. I would love to have a copy and paste between different environments.
What problems is the product solving and how is that benefiting you?
We can easily integrate our API with any other system that is using REST API. The actions allow us to have a prefilled structure that makes our endpoint easy to be used even from a non developer person
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