Workato Enterprise Automation Platform
Workato, Inc.External reviews
756 reviews
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Effortless System Integration and Automated Workflows
What do you like best about the product?
does a good job connecting systems that usually don’t play well together. Once you set up a recipe, it runs in the background without much babysitting, which is great if you’re trying to clean up processes that used to depend on manual steps.
What do you dislike about the product?
The biggest drawback is that it can feel heavy once you move past simple recipes. Complex flows get hard to read, and debugging isn’t as smooth as it should be. When something fails, the logs help, but tracking down the exact cause can take more digging than you’d expect.
What problems is the product solving and how is that benefiting you?
It cuts down the amount of manual work needed to keep different systems in sync. Instead of people exporting spreadsheets, copying data, or nudging a process along by hand, the automations take care of it in the background.
Unmatched Scalability and Flexibility with Workato
What do you like best about the product?
I love the scalability and variability that Workato enables.
What do you dislike about the product?
There is nothing that I can think about!
What problems is the product solving and how is that benefiting you?
Workato gives our customers the ability to integrate with any other software that has an open API.
Effortless Integration with Stellar Support
What do you like best about the product?
I find Workato easy to use and its documentation well-organized, providing a lot of insights. Working with the Workato team, including the customer success manager and the technical account manager, is a true pleasure, as they feel like part of our team. It's very convenient to reach out to them directly via Slack, and we get most answers very quickly. The onboarding process made the initial setup a breeze, thanks to the investment and handholding from the Workato team. I appreciate that it's constantly evolving and innovating, with new developments always underway. The system's ease of use and the availability of a wide range of integrations as connectors are also significant benefits. Overall, the collaboration and support from the Workato team have a huge impact, making it a 10 out of 10 experience for me.
What do you dislike about the product?
Sometimes we had to reach out to the support team, and they were not as professional as the customer success manager and the technical account manager. The answers were quite vague and maybe not completely accurate, so relying on the support team is nice but it's not like relying on our customer success manager and technical account manager. That aspect can definitely be improved.
What problems is the product solving and how is that benefiting you?
I use Workato to seamlessly integrate different systems for our customers, making data flow programmatically without manual work. It reduces integration time by providing more than 1,000 integrations at once, which were unavailable before.
Simplifies Bill Processing with Easy ERP Integration
What do you like best about the product?
I like that Workato is easy to understand. When I started using Workato around three months ago, I had no idea about it before, but it was very easy to onboard myself onto the platform and get the learning started. I was able to get my deliverables in as soon as possible. Workato is definitely user-friendly. I also appreciate the tools like connector SDK, recipe lifecycle management, connections, and recipes that I use daily. Each of them has significant value, and they are necessary for our business use case. They make it really efficient and easy for our APIs to work with the ERP systems. Also, setting up Workato was quite easy, thanks to the documentation available online and the support from the Workato team through emails and calls.
What do you dislike about the product?
I have been noticing that the connection keeps dropping with the connector SDK that we have built as our custom software. It would be great if Workato could look into why the connection drops even when the OAuth configurations, credentials, everything is in place.
What problems is the product solving and how is that benefiting you?
I use Workato to integrate our billing processes with ERP systems like Zoho Books and QuickBooks Online. It handles bill information creation, updates, and scrapes data efficiently with APIs, streamlining vendor payments and keeping our records up to date.
Intuitive Low-Code Platform with Room for Improvement
What do you like best about the product?
I really appreciate that Workato is an easy to use and intuitive low code platform. I like how it's structured, making it convenient for a non-coder like me to dive in and work efficiently. I'm very pleased with Workato, especially its easy to use layout, helpful hints, and low code structure. The initial setup was great as well, with all our integrations migrating smoothly and ramping up team members was very smooth too.
What do you dislike about the product?
I don't like how things get wiped out when copying certain recipes. Having this feature fixed would save a lot of time.
What problems is the product solving and how is that benefiting you?
Workato is easy to use and intuitive, allowing non-coders to build integrations efficiently.
Effortless Integrations with Minor UI Complexity
What do you like best about the product?
I find Workato easy to use. The Recipe Automation feature is good, and the initial setup went smoothly.
What do you dislike about the product?
I find the UI complexity a bit challenging, and sometimes it's harder to maintain the workflow scale.
What problems is the product solving and how is that benefiting you?
I use Workato for fixing integrations; it's easy to use and Recipe Automation is good.
Versatile Tool with Room for More AI and No-Code Features
What do you like best about the product?
Easy to use, broad use cases for security.
What do you dislike about the product?
Not enough AI and needed more low/no codeability
What problems is the product solving and how is that benefiting you?
data integration between system, automation
Seamless Integration with Robust API Support
What do you like best about the product?
I really like Workato for its very seamless and large ecosystem of connectors. The strong developer support for custom connectors is a big plus, and the API platform makes it very easy to create API endpoints and collections. The initial setup was very easy too.
What do you dislike about the product?
I find Workato very Ruby based, which introduces a bit of a learning curve, especially when creating custom connectors. I think having a bit more AI support for custom connector creation would help.
What problems is the product solving and how is that benefiting you?
I use Workato for integrating our business applications and automating business processes. It's very seamless with a large ecosystem of connectors and strong dev support, making it easy to create API endpoints and collections.
Seamless Data Integration Made Simple with Workato
What do you like best about the product?
I appreciate Workato's ability to seamlessly integrate and synchronize data across enterprise applications and systems. The simplicity of the application and the ability to create custom recipes stand out to me. It's easy to tailor recipes to our clients' workflows and integrate data throughout the process. The transition to Workato was very smooth for our team.
What do you dislike about the product?
No comments
What problems is the product solving and how is that benefiting you?
Workato helps us solve data silo challenges by integrating and synchronizing data across enterprise applications without extensive configuration.
Intuitive Interface That Bridges Teams Seamlessly
What do you like best about the product?
I find that the user interface is very intuitive and easy to follow. It allows developers to connect with members of their team that may be less tech savvy while not losing any of the key information.
What do you dislike about the product?
Different platform components don't effortlessly flow into each other. It takes some navigation.
What problems is the product solving and how is that benefiting you?
Workato automates all of our B2B integrations and saves us so much time in manual entry as well as errors.
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