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Celonis Review - by Ecolab Project manager and Process Mining analyst
What do you like best about the product?
I enjoy that Celonis offers quick and seemingly simple views, into complex processes. It also simplifies data pulls and analysis on large amounts of SAP data, which has proving challenging for our business in the past.
What do you dislike about the product?
Limitation of on prem versus cloud functionality. Often, there are new capabilities rolled out and pushed, but never for on prem customer like ourselves.
What problems is the product solving and how is that benefiting you?
OTC - Process efficiencies have been identified within the order to cash model including but not limited to, block removals and order entry automation opportunities. We have realized over $250k in type 2 savings ( cost avoidance, labor savings)
Supply Chain (P2P, OBL, Excess and Obsolete) - Identified opportunities to apply differing minimum order policies based on ordering patterns in size and frequency across a variety of business segments and regions. In the manufacturing space we were able to quickly drill down to our internal raw material ordering patterns, which helped to identify opportunities to "buy bigger". Opportunities in supply chain can be quantified in the Millions.
Supply Chain (P2P, OBL, Excess and Obsolete) - Identified opportunities to apply differing minimum order policies based on ordering patterns in size and frequency across a variety of business segments and regions. In the manufacturing space we were able to quickly drill down to our internal raw material ordering patterns, which helped to identify opportunities to "buy bigger". Opportunities in supply chain can be quantified in the Millions.
Recommendations to others considering the product:
If an option I would suggest the IBC Celonis version to avoid later migration or issues with limited functionality.
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Optimizing OmniChannel Processes with Celonis significantly!
What do you like best about the product?
- the speed on how we have implemented a MVP and then rolled it out to in depth analytics
- the business value generated over time
- the transparency now at hand for analyzing processes
- the ease to digg into data
- the increased customer satisfaction, gained by our improved OmniChannel processes
- the business value generated over time
- the transparency now at hand for analyzing processes
- the ease to digg into data
- the increased customer satisfaction, gained by our improved OmniChannel processes
What do you dislike about the product?
- the licensing modell is somewhat inflexible
- price is high, but it delivers value for money
- price is high, but it delivers value for money
What problems is the product solving and how is that benefiting you?
- we have started by analyzing and improving the cancellation rate of customer orders in our OmniChannel processes e.g. Click & Reserve / Click & Collect
- then we have optimized the returns handling time in our O2C logistics
- and furthermore gone into supply chain optimizations by analyzing the purchase-to-pay process
- then we have optimized the returns handling time in our O2C logistics
- and furthermore gone into supply chain optimizations by analyzing the purchase-to-pay process
Recommendations to others considering the product:
- have always in mind that optimizing processes is 90% change management 9% analysis and 1% tool
A powerful tool to get deepest insights to processes and bring value
What do you like best about the product?
User friendly front end, ease of use and navigation. We were able to deploy the solution with ease. Lots of functionalities and ability to connect to various IT systems makes it a very powerful tool. We get an end to end visibility of the entire process which very unique and no other technology has the ability to show a clear picture of the process this way. Once we have the data model set up for a process, we can just play around with different KPIs and start to analyze the process through various dimensions.
What do you dislike about the product?
The app store could have been more helpful to give a process selection guidelines.
What problems is the product solving and how is that benefiting you?
1. We have pointed out huge compliance issues in one of our biggest process - Purchase to Pay. We have defined specific KPIs to monitor and control those going forward.
2. Cash Management - bridging the gaps between the operational and financial world. We have been working on identifying cash recoveries for the company using Celonis.
2. Cash Management - bridging the gaps between the operational and financial world. We have been working on identifying cash recoveries for the company using Celonis.
Recommendations to others considering the product:
Very powerful and can bring in lot of value to organizations having a large data footprint. Can be utilized to identify process anomalies.
Great Experience
What do you like best about the product?
The support, product and the implementation team
What do you dislike about the product?
The price is a little above the others vendors
What problems is the product solving and how is that benefiting you?
Now, we can look into the P2P process more clearly and solve the gaps faster.
Fast Insights in Processes
What do you like best about the product?
The good visualisations and ki mechanisms
What do you dislike about the product?
Some more offers to directly program your own visualisations would be great
I would like to creat dashboards over all my more than 1.000 process models we own.
I would like to creat dashboards over all my more than 1.000 process models we own.
What problems is the product solving and how is that benefiting you?
transparency during E2E processes
i created conformance checks over all our process models with python and was able to identify the best performing and least performing processes which i have to adjust.
i created conformance checks over all our process models with python and was able to identify the best performing and least performing processes which i have to adjust.
Very helpul tool to improve business processes
What do you like best about the product?
Celonis is a very flexible and helpful tool to analyze business processes. Celonis helps a lot to find bottlenecks and inefficiencies in the processes as well as issues in the interfaces between to workflows systems. As business analyst you can get quick insights how my business processes perform and where the issues are. You can select the relevant data and all KPI will refresh within a few seconds.
What do you dislike about the product?
To built up new analysis you need knowledge about SQL and fundamental data understanding.
What problems is the product solving and how is that benefiting you?
First it is difficult to built up a new data model for process visualisation based on the workflow system if you have very complex processes. But if you get some experiences it will be easier.
Recommendations to others considering the product:
I can highly recommend Celonis to other organizations.
Daily Celonis User from data science perspective
What do you like best about the product?
Speed considering the amount of data used
What do you dislike about the product?
limited functionalities. For example, try to plot/line daily data for couple of years (for example it is not possible to set ticks properly)
What problems is the product solving and how is that benefiting you?
How to visualize data = dashboards (OLAP + figures).
Benefits: one place with all necessary information. Can push/pull data from Python. Fast filtering with very good level of segregation (different filters for different parts)
Benefits: one place with all necessary information. Can push/pull data from Python. Fast filtering with very good level of segregation (different filters for different parts)
Recommendations to others considering the product:
If you are interested in actual process mining, this is the best (basically only) tool you want. In addition, you get a very decent dashboarding tool similar to Tableau but with EU company
Celonis is very helpful with regards to process mining and analytics in combination
What do you like best about the product?
The visualization of the process flow in combination with business intelligence information helps managers, operational staff and process experts alike to understand the processes better and find inefficiencies.
What do you dislike about the product?
New functionalities only available in the cloud
What problems is the product solving and how is that benefiting you?
We are visualizing different processes with Celonis and uncover potential process weaknesses and then take according measures to have a more efficient process.
We realized several benefits especially in procure-to-pay e.g. higher cash discount, higher on time payment, higher automation rate
We realized several benefits especially in procure-to-pay e.g. higher cash discount, higher on time payment, higher automation rate
Recommendations to others considering the product:
Go directly for the IBC
Razor sharp analyses to uncover process improvements
What do you like best about the product?
Capabilities to generate insights never being able before due to the combination of process mining and ML. The opportunity to directly take action for business transactions that (might) become critical according to identified patterns brings process management/-improvement to the next level.
What do you dislike about the product?
The effort to implement use cases is often higher than promised. In 90% of the cases plug&play of content and analyses is not possible because the meaningfulness of results on this level is not sufficient. The real value unfolds if digging deeper which also means more implementation effort due to complexity.
What problems is the product solving and how is that benefiting you?
Reduce process inefficiencies such as rework
Cash discount realization
Cash Collection optimization
Generate insights into delivery tracking to steer and optimize carrier performance and increase customer experience
Generate insights into complaint handling to increase customer satisfaction, reduce internal lead times, and reduce internal process costs
Cash discount realization
Cash Collection optimization
Generate insights into delivery tracking to steer and optimize carrier performance and increase customer experience
Generate insights into complaint handling to increase customer satisfaction, reduce internal lead times, and reduce internal process costs
Celonis - amazing tool to uncover and action on the frictions within business
What do you like best about the product?
This tool has got process mining and task mining together.
What do you dislike about the product?
ML work bench has to be improved..........
What problems is the product solving and how is that benefiting you?
uncover the delay in process and resolve ..
Like, cycle time, Non Value added steps etc
Like, cycle time, Non Value added steps etc
Recommendations to others considering the product:
This is an amazing tool which an help to identify all the frictions at a centralized place and can take actions proactively with the help of action engine alerts, I would strongly recommend people to use this tool and realize the complete Value Potential from it.........................................
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