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Perfect function as well as usability
What do you like best about the product?
Currently the action engine is the function I like best
What do you dislike about the product?
the approach to bring everything into the cloud
What problems is the product solving and how is that benefiting you?
P2C; O2C, Order to activation, Incident process
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Process Managment next level
What do you like best about the product?
transparency on the as is processes based on the event file from you workflow and ERP Tools.
Straight forward UX and easy to use even without "coding skills"
drag and drop analysis makes it great for simple analysis
we are looking forward to the full realize the full potential when moving to the cloud
Flexibility to adapt to all the processes we have
Straight forward UX and easy to use even without "coding skills"
drag and drop analysis makes it great for simple analysis
we are looking forward to the full realize the full potential when moving to the cloud
Flexibility to adapt to all the processes we have
What do you dislike about the product?
more options for visualisation would be great, a lot of use cases are hard to implement as the we do not look at standard processes
Consider using the cloud version, it gives much more functionality regarding automation and transparency than the on premise version of the tool. start with one process and have clear use cases in mind you would like to analyse. it does not work well to visualize a process without any clear questions on your mind you would like to answer. in general we found it difficult to generate general insights that did not go hand in hand with a gut feeling we had before. you realy need to know what you are looking for.
We included our custome processes wich makes it difficult because you cannot gain alot from other companies experiences. you have to build everything from scratch and cannot go back to standard templates celonis already has in their library. this is realy a pitfall or a USP if you look for your standard accounting processes and dont want to look into your custom processes.
Consider using the cloud version, it gives much more functionality regarding automation and transparency than the on premise version of the tool. start with one process and have clear use cases in mind you would like to analyse. it does not work well to visualize a process without any clear questions on your mind you would like to answer. in general we found it difficult to generate general insights that did not go hand in hand with a gut feeling we had before. you realy need to know what you are looking for.
We included our custome processes wich makes it difficult because you cannot gain alot from other companies experiences. you have to build everything from scratch and cannot go back to standard templates celonis already has in their library. this is realy a pitfall or a USP if you look for your standard accounting processes and dont want to look into your custom processes.
What problems is the product solving and how is that benefiting you?
process transparency incl. efficiency, we just implemented celonis with our work flow management tool, so that we did not gain many insights yet. we already got a great transparency that has been scattered across different applications before and needed a lot of manual rework to put it together for the transparency we needed. we are looking forward to realize the full potential of celonis soon.
Recommendations to others considering the product:
Consider using the cloud version, it gives much more functionality regarding automation and transparency than the on premise version of the tool. start with one process and have clear use cases in mind you would like to analyse. it does not work well to visualize a process without any clear questions on your mind you would like to answer. in general we found it difficult to generate general insights that did not go hand in hand with a gut feeling we had before. you realy need to know what you are looking for.
We included our custome processes wich makes it difficult because you cannot gain alot from other companies experiences. you have to build everything from scratch and cannot go back to standard templates celonis already has in their library. this is realy a pitfall or a USP if you look for your standard accounting processes and dont want to look into your custom processes.
We included our custome processes wich makes it difficult because you cannot gain alot from other companies experiences. you have to build everything from scratch and cannot go back to standard templates celonis already has in their library. this is realy a pitfall or a USP if you look for your standard accounting processes and dont want to look into your custom processes.
Celonis enables you the most detailed information possibles
What do you like best about the product?
Celonis provides you a massive processmining tool. The great thing here is that you might start with a specific topic but gain much more knowledge than expected. The detailed information is huge.
What do you dislike about the product?
The implementation to get the tool properly running takes some time.
What problems is the product solving and how is that benefiting you?
We are process mining the purchase to pay process. It give us an intral view from the company internal customers over to the procurement department to the accounting department.
It allows us to see which purchasing processes are running bad and where inefficiencies exist
It allows us to see which purchasing processes are running bad and where inefficiencies exist
Recommendations to others considering the product:
The implimantation phase is super important all data must be 100 %validated.
Lean / Process Improvement Centric Organization? - Must Have Layer in the stack!
What do you like best about the product?
The platform is easy to use with very clear and well maintained PQL (Process query language) reference materials directly in the GUI.
Easy to turn insights in actions via signals.
Very powerful, aesthetically pleasing UX.
Easy to turn insights in actions via signals.
Very powerful, aesthetically pleasing UX.
What do you dislike about the product?
some customers do not have access to chrome, the recommended browser, at least at the time on this writing there are still some problems if you try to run in MS Edge.
What problems is the product solving and how is that benefiting you?
What, When, How and Where friction enters the business process that is being interrogated.
Technical Project Lead for Celonis Implementation
What do you like best about the product?
The easy data connection to the source systems. The speed of the software. The vizualization of big data. The app store that is bringing new ideas and pre-defined data mining solutions to your attention.
What do you dislike about the product?
The X-functional competencies of Celonis consultants and their understanding of business processes. The team structure in implementation projects as no different levels of seniority are present in the team. Further, there seems to be no quality assurance process that guarantees the correctness and completeness of customized scripts.
What problems is the product solving and how is that benefiting you?
We have visibility on our as is processes. We were able to identify several areas for improvement in the form of direct savings and potential process improvement and efficiency measures.
An excellent system with great backoffice
What do you like best about the product?
For the technical part of the tool, the practicality of browsing and obtaining data is very incredible, in addition to the negotiation for customizations. The training part is very interesting, giving great support to the client's teams.
What do you dislike about the product?
The integration part could have more customization options, it works very well, but could have more details
What problems is the product solving and how is that benefiting you?
An analysis of the entire supply chain, being able to view possible problems and take a more accurate action in the correction and optimization
Customer Onboarding
What do you like best about the product?
The quickness in which the data is available to view.
What do you dislike about the product?
I haven't found anything not to like so far.
What problems is the product solving and how is that benefiting you?
Actual vs estimates cost.
Time from requested power connection to actual work performed and connection is made.
Time frame with actual 15 day commit date for estimate to customer.
Time from requested power connection to actual work performed and connection is made.
Time frame with actual 15 day commit date for estimate to customer.
Recommendations to others considering the product:
Great tool for seeing how you are performing and using it to get better.
Celonis: The perfect application to drive data-driven process improvements!
What do you like best about the product?
Every digital transformation starts with understanding the current as-is state of your processes and supporting IT Systems. This is where Celonis is your best friend. Celonis retrieves your process data from your IT Systems (ERP, CRM, PDM, MES etc.) and provides an instant, visually pleasing, overview of your process and process quality in a matter of seconds. Within our company we have global dashboards that visualize the process performance for our P2P, O2C, Production, Quality & Service processes. This X-Ray view of our global process landscape facilitates global collaboration for innovation projects within our organization. One of the biggest benefits of Celonis is that it lets you look at your process quality (KPI`s) from different dimensions (products, partners, organisation unit, document headers etc.) and shows you where to focus your resources on to create the most improvement impact on your KPI`s.
What do you dislike about the product?
At the start of digital transformations, a lot of process activities take place "Offline", therefore the expected initial response will be that the data is "incorrect". This is not a problem with Celonis, but the change management aspect of a Celonis implementation can be challenging.
What problems is the product solving and how is that benefiting you?
With the help of Celonis we improved the following KPI`s: on time delivery performance of our suppliers, on time payment %, invoice validation TPT, master data quality, MOQ/EOQ optimizations, on-time delivery to our customers, reduction of waste activities, inventory optimization, production TPT, confirmation accuracy, Incoterm compliance etc.
Recommendations to others considering the product:
It is important to understand that Celonis is not just a reporting tool. When positioned correctly within the organization, Celonis saves you time and money in your digital transformation. To get a first impression of how Celonis functions check their video`s on Youtube, you will be amazed.
Great Data Mining tool - Simple to Use
What do you like best about the product?
Celonis is a great data mining tool, the best feature is process explorer, where with simple clicks, you can analyze deviations or rework steps in your process. Simple to use, simple to develop.
What do you dislike about the product?
The back-end structure in Celonis, extractions and data transformations require a high level knowledge.
What problems is the product solving and how is that benefiting you?
With Celonis it's were possible to track all behaviors related to Payments and deviations on the P2P process. The implementation is still in progress on the company, benefits can be measured in the future.
Recommendations to others considering the product:
Celonis is not a Data Analytic tool that you delivery static reports, It's a way to explore the entire process, It's a data mining tool.
Gathering informations quickly
What do you like best about the product?
I like Celonis because I can check multiple location information at the same time and generate functional KPIs for my department.
What do you dislike about the product?
Unfortunately he is unable to gather specific information from some tables, but it is possible to work around this manually.
What problems is the product solving and how is that benefiting you?
I'm solving problems of taxonomy, expenses, purchasing categories, compliance and generating business benchmarks together with users.
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