I primarily use it to store and share files with individuals across different continents. It serves as a convenient platform for saving and exchanging various documents and materials with others.
External reviews
External reviews are not included in the AWS star rating for the product.
Enhanced organizational efficiency and collaboration through robust scalability and reliable performance, offering a seamless and secure cloud-based solution for file storage
What is our primary use case?
What is most valuable?
It offers security, accessibility, and user-friendly features.
What needs improvement?
While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features.
For how long have I used the solution?
I have been using it for approximately six years.
What do I think about the stability of the solution?
I find it to be very stable. I have not encountered any issues, nor have I heard of any problems from others. I would rate it a solid ten out of ten.
What do I think about the scalability of the solution?
While I don't have personal experience in this aspect, based on what I've read, I would say it is quite scalable. Initially, we had around fifty users, but the number has since decreased, currently ranging from thirty to forty. Despite the reduction in users, the platform is still extensively used.
How are customer service and support?
I have never reached out to their technical support because our local tech support has proven to be competent enough to address any issues.
Which solution did I use previously and why did I switch?
We used SharePoint in the past, which was a Microsoft platform, but that was quite a while ago.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The deployment is handled by my team. They take care of the configuration, and it typically only takes five to ten minutes for end-user setup.
What was our ROI?
There's undoubtedly a significant return on investment because we transitioned from the Microsoft SharePoint Live OneDrive solution. Previously, we had a formal user complaint base, but now, thanks to the user-friendly interface and improved performance, we've managed to considerably reduce user complaints. The platform has proven to be effective for our team.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license for this platform, which involves an annual subscription. The pricing varies depending on the version, and the one we currently utilize is the business version. I'm aware that there is a larger version available, but the one we have meets our storage requirements adequately. I would rate it eight out of ten.
What other advice do I have?
My recommendation, especially for individuals engaged in extensive work involving large video files, presentations, or design documents that need to be shared with third parties across continents or locations, is that this platform is an ideal solution. Overall, I would rate it nine out of ten.
A tool that provides users with a good capacity to save and share files
What is our primary use case?
It is just a normal tool for file-sharing purposes and a common platform that allows people to save and access files from different users.
What is most valuable?
The most valuable feature of the solution stems from the user-friendly capacity it provides me to save and share files.
What needs improvement?
Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity.
The solution is expensive and should be made cheaper.
For how long have I used the solution?
I have been using Dropbox for three to four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven to eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
I use the solution for my personal use cases.
Which solution did I use previously and why did I switch?
I have experience with OneDrive and Google Drive. I moved to Dropbox from some other solutions to test it out.
How was the initial setup?
The product's initial setup phase was easy.
The product's installation phase needs to follow just two or three steps.
The solution is deployed on the cloud.
What about the implementation team?
I managed the product's installation in our company.
What's my experience with pricing, setup cost, and licensing?
I need to pay towards the licensing costs attached to the solution. The solution is expensive.
What other advice do I have?
I recommend the solution to those who plan to use it.
I rate the overall product an eight out of ten.
A tool that helps users share or work on a folder in collaboration with other people
What is our primary use case?
I use it for the email functionality provided. It also helps with sharing or working on a folder in collaboration with other people. The product serves as a single point where you can have everything. The product serves as a bit of a collaboration tool. My use cases related to the product are really simple.
What is most valuable?
Dropbox does what it has to do. With Dropbox, you can share stuff over the cloud, which is one feature that I like. Some of its valuable features are all the structures, permissions, controls, and the sort of access other people have to read, write, and edit documents.
What needs improvement?
I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement.
With the UI, Dropbox could also push up on some updates, like how Google does with Google Docs, as it would be quite interesting to see something like that.
For how long have I used the solution?
I have been using Dropbox for a couple of years. I have been using the free version of the solution.
What do I think about the scalability of the solution?
It is a scalable solution since it is a cloud-native tool.
I am the only user of the solution in my company.
How was the initial setup?
The product's initial setup phase was straightforward.
The solution's deployment process didn't take much time.
What about the implementation team?
It is a very basic tool, so you can take care of the deployment process by yourself.
What's my experience with pricing, setup cost, and licensing?
I use the free version of the solution.
Which other solutions did I evaluate?
Against Dropbox, I considered other options like Google Drive and OneDrive. I chose Dropbox over other products for specific purposes and projects while considering that people were comfortable with it. I could have used any other tools, but for specific projects, I use only Dropbox.
What other advice do I have?
For those who plan to use the product, I would say that they should definitely look out for anything that they want to automate, and then you should look for tools in Dropbox that can help you. It can be more than just a cloud storage tool.
I rate the overall solution a ten out of ten.
A cloud storage solution for safe backup, seamless synchronization, and security protection
What is our primary use case?
We use Dropbox for three main reasons. First, it provides a safe backup of our critical files without individual backups. We simply utilize Dropbox's synchronization feature to ensure that our local drives and Dropbox are always in sync.
Second, Dropbox allows us to share files with our clients easily. As long as Dropbox is installed on the computer, whether within our company, on our laptop, or another family computer, we can access our files from any of these locations.
Third, Dropbox synchronizes documents between our mobile phones and our Dropbox accounts.
What is most valuable?
The important features are safe storage, seamless synchronization between different devices, and the security protection built around Dropbox, keeping my files intact and accessible to others.
What needs improvement?
Microsoft OneDrive offers one terabyte of free storage with its Microsoft 365 Family plan. I primarily use it to store my most recent, critical files, such as project documentation and similar items, but the bulk is stored on OneDrive due to its free storage plan. Dropbox's limited storage capacity has compelled me to rely heavily on OneDrive. Dropbox can effectively compete with Microsoft regarding storage capacity. There could be flexibility in terms of pricing.
For how long have I used the solution?
I have been using Dropbox for 12 years.
What do I think about the stability of the solution?
The solution is stable.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
Dropbox offers a free personal plan with limited storage, but additional storage can be purchased in increments of 2GB, 1TB, and 2 TB. While this provides some flexibility in scaling storage capacity, it does not offer a continuous spectrum of options. Instead, users must choose from these predefined tiers. It is a scalability limitation, as it may not perfectly align with individual storage needs. For instance, if users require more than 2GB but less than 1TB, they still have to pay for the 1TB tier. However, the price difference between the tiers is relatively small, so the overall impact of this limitation may be minimal for most users.
How are customer service and support?
I had a technical issue with a mobile phone application that utilized Dropbox as a backup service. The application itself was not cloud-based, but it relied on Dropbox for storing backup data. The backup included financial information, notes, Exchange data, and task manager data. The issue was resolved by contacting the technical support of the specific application.
How was the initial setup?
The initial setup is very easy. Dropbox has special features like a corporate catalog allowing limited access to corporate files. It is quite simple to share files with Dropbox or use Dropbox with others to create dedicated libraries. I used it with my colleagues a couple of times.
I downloaded the Dropbox application on my laptop and phone and initiated the installation. The installation was straightforward and quick. I reinstall my computer every other year, and reinstalling Dropbox is simple. I only need to provide my email address and password and may need to respond to a two-factor authentication prompt sent via SMS. The entire installation process is user-friendly and effortless.
What's my experience with pricing, setup cost, and licensing?
Dropbox has become much more affordable in recent years. About two or three years ago, I was seriously considering how to structure my backups, file storage, and file sharing within my family. Dropbox was a viable option, even though I was willing to pay for its services.
I pay ten euros monthly for Dropbox, which is 120 euros/year. I have two terabytes of storage, and I'm also paying for Microsoft Office Home, which costs around 100 dollars/year. For the same price, I get half the storage with Dropbox. The complete Office suite package gives access to Word, Excel, Outlook, and other applications.
What other advice do I have?
Dropbox is a cloud-based solution that provides a synchronized local storage experience. This means you can access your files locally, even when not online. When reconnecting to the internet, Dropbox automatically synchronizes your local files with the cloud-based files. This ensures that you always have the most up-to-date version of your files, regardless of your device or location.
Users should clearly define their cloud storage needs before selecting a tool. They should consider factors such as file access frequency, storage requirements, collaboration needs, and cost-effectiveness. Different cloud storage solutions offer unique advantages, and an optimal solution may involve a combination of services. For instance, Dropbox is not always the best choice for storing large video files or photos. OneDrive offers a more flexible approach to file synchronization, allowing users to selectively sync files between their computer(s) and the cloud. This can help conserve storage space on local devices. Additionally, uploading files to OneDrive may be faster than uploading them to Dropbox.
To optimize cloud storage usage, users should categorize their files based on access frequency, update frequency, and number of users. They should then develop an individualized strategy incorporating a mix of cloud storage solutions, such as OneDrive, Dropbox, and Google Drive. Google Drive is a suitable option for storing and syncing images, photos, videos from mobile devices, and Gmail messages. It can also be an external storage solution for various files, such as contacts and project documents.
Overall, I rate the solution a nine out of ten.
Seamless file synchronization across devices with user-friendly deployment
What is our primary use case?
I rely on its implementation feature to securely back up my critical files without the need for individual backups which involves utilizing its integration with the local drives on my various computers. I also use it to share files with clients across different computers. Whether using a computer within our company, my laptop, or another family computer with Dropbox installed, I can access my files seamlessly from all these locations. Another use case involves synchronizing certain documents between Dropbox and my mobile phone. This ensures that I have access to the latest versions of these files whether I'm working on my computer or my mobile device.
What is most valuable?
The primary standout feature for me is the effortless synchronization across various devices. Additionally, the secure storage space serves as the second key benefit. The robust security measures implemented are crucial in ensuring the integrity and confidentiality of my files, making it my third essential feature.
What needs improvement?
There is a potential improvement regarding storage capacity and offering more than its current four gigabytes.
For how long have I used the solution?
I have been using it for twelve years.
What do I think about the stability of the solution?
I would rate its stability capabilities nine out of ten.
What do I think about the scalability of the solution?
While it is scalable, there are limitations, particularly with the free personal use option. Beyond that, there are four basic packages catering to different user numbers and storage sizes. For instance, if someone doesn't need two terabytes and a lower-priced one terabyte option would suffice, the available options may feel somewhat limited.
How are customer service and support?
I've never needed to contact technical support. I've been able to handle any issues by reaching out to the technical support of the specific productivity tool in use.
How was the initial setup?
The initial setup was straightforward and user-friendly.
What about the implementation team?
The process was remarkably straightforward once I downloaded and initiated the installation on my laptop and phone. I reinstall my computer every two years, and setting it up again during this process is effortlessly simple. All it requires is entering my email address, and responding to a second-factor authorization, possibly through SMS, and the installation is completed seamlessly.
What's my experience with pricing, setup cost, and licensing?
While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options. I currently pay ten euros per month, totaling one hundred and twenty euros annually. This subscription provides me with two terabytes of storage.
What other advice do I have?
My recommendation is to categorize the information based on access frequency, update frequency, and the number of users. Developing an individualized strategy and combining two or three solutions, such as OneDrive, Dropbox, or Google Drive, can result in an optimal mix for various needs. Overall, I would rate it nine out of ten.
A versatile and user-friendly cloud storage and file-sharing service that offers flexible access options, seamless synchronization, reliable performance, and competitive pricing
What is our primary use case?
I use it for personal file sharing.
What is most valuable?
I find the flexibility of accessing my data from anywhere to be a significant advantage. The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable.
What needs improvement?
One aspect that I believe could be enhanced is the family sharing feature. Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering. It would be valuable if it offered an archival service that allows users to transfer active mailbox data into long-term storage. Such a feature would be beneficial for archiving and preserving data over extended periods.
For how long have I used the solution?
I have been using it for eight years now.
What do I think about the stability of the solution?
I would rate its stability capabilities ten out of ten.
What do I think about the scalability of the solution?
While I am impressed with the scalability aspect, I would like to emphasize the need for more scalability, especially for personal use. I would rate it eight out of ten.
Which solution did I use previously and why did I switch?
I have exclusively used Google Drive, including Google Apps for Business, and Dropbox.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The initial setup involves configuring the settings, but beyond that, there's minimal maintenance required. Once you've set it up, there's not much in terms of ongoing configuration and upkeep. The vendor handles most of the maintenance tasks, so there's very little for us to do. The deployment time depends on internet latency, but it doesn't take more than half an hour to an hour.
What's my experience with pricing, setup cost, and licensing?
I find their pricing to be fairly standard and competitive when compared to the rest of the market. The pricing is affordable for a range of businesses, from small to large. I would rate it eight out of ten.
What other advice do I have?
I would highly recommend it. Overall, I would rate it nine out of ten.
A stable and easy-to-deploy solution that is scalable and can easily read and share data
What is our primary use case?
I use the solution for sharing data. I also use it for sharing project responsibilities with my team.
What is most valuable?
We use it in our development and production environments. The product has created an industry standard.
What needs improvement?
The product must provide users with the ability to edit and modify documents.
For how long have I used the solution?
I have been using the solution for five years. I am using the latest version of the solution.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. More than 20 people are using the product in our organization. We do not have plans to increase the number of users.
Which solution did I use previously and why did I switch?
I was using IBM’s product. I prefer IBM’s product because it collaborates with the embedded cloud.
How was the initial setup?
The initial setup is simple and straightforward. The product can read and share data on Microsoft pretty easily. The deployment took 15 to 20 minutes.
What about the implementation team?
We deployed the solution in-house. To deploy the product, we must follow simple steps. We do not need the help of a consultant. We just need to read the steps on the website. We need only one junior engineer to manage and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
We must pay when we upsize to a larger space.
Which other solutions did I evaluate?
I prefer Google One over Dropbox. We use Dropbox only to separate our files. Google One has similar features to Dropbox. However, Google One is better than Dropbox because of the complex environment that Google provides.
What other advice do I have?
The newcomers like Google One, Microsoft, IBM, and other products have similar features. We have a regulation not to use much in the cloud. We tend to use the tools offered by our local vendors. Overall, I rate the tool a ten out of ten.
Requires 3 units, but not mentioned anywhere
This is a review on the subscription process, less so with the actual functionality of the SaaS provider.
The AWS vendor partner, Dropbox, requires a minimum of 3 units to proceed with the Marketplace offer. As this is not stipulated anywhere in the vendor's listing, businesses which attempt to subscribe to this will only find this out after being billed.
Our company is international and we deal in non-USD currency. Billing is attached to our non-USD credit card. The transaction has resulted in a charge and refund with USD exchange fees. Essentially, the exchange fees have been absorbed by our business (albeit trivial, still a loss).
Please update the listing so that prospective businesses can make a more informed decision to the product.
Useful file requests, highly stable, and quick setup
What is our primary use case?
I use Dropbox for backups.
What is most valuable?
Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.
What needs improvement?
The price is expensive for individual users.
For how long have I used the solution?
I have been using Dropbox for approximately 10 years.
What do I think about the stability of the solution?
I rate the stability of Dropbox a ten out of ten.
What do I think about the scalability of the solution?
I am an individual user of the solution.
How was the initial setup?
The initial setup of Dropbox is simple and it took approximately 10 minutes.
To access the online service, it was required to create an account, and subsequently, to use the desktop application, which necessitated downloading and installing it.
What's my experience with pricing, setup cost, and licensing?
The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity.
There is a monthly and annual model pay and use solution.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.