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Hightouch is a free, easy-to-use and robust ETL tool
What do you like best about the product?
Hightouch does not charge you for the services it provides and those services are far-and-beyond robust and easy to understand at a glance.
Compared to Airbyte there are far fewer bugs in the pipeline and Airbyte allows only a maximum of 2 weeks of free use for a new account to test it out.
Compared to Airbyte there are far fewer bugs in the pipeline and Airbyte allows only a maximum of 2 weeks of free use for a new account to test it out.
What do you dislike about the product?
The only downside I found is that the Airflow API does not support calling sequences. If that is remedied, then the app would be beyond reproach.
What problems is the product solving and how is that benefiting you?
Currently the Hightouch team has told me that it is solving the Airflow API to support calling Hightouch sequences in addition to the base syncs.
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Makes putting data into our CRM easy
What do you like best about the product?
The UI is friendly and easy to understand. I like being able to see a list of all my syncs and an overview of their properties/settings. And I really like being able to easily run a sync manually even if that sync is set on a schedule.
What do you dislike about the product?
This is on me -- I don't fully understand some of the warnings and errors that occur. There was one recurring warning on one of my syncs that I couldn't understand, and I think I fixed it (unintentionally) by changing the setting on "what do you want to do with records leaving the source." It would have been extra-helpful if the warning message had prompted me that this might be the fix!
What problems is the product solving and how is that benefiting you?
Hightouch allows us to put current product data from our data warehouse into our CRM. This means that I have to do less manual reporting for my colleagues in Sales.
Streamlined Solution for Data Migrations
What do you like best about the product?
Easy integrations with data warehouses like BigQuery and intuitive UI to naviate.
The ability to preview the migration changes before they are made is a huge plus.
The ability to preview the migration changes before they are made is a huge plus.
What do you dislike about the product?
I had a problem creating a sync, but the Hightouch team quickly resolved the problem.
What problems is the product solving and how is that benefiting you?
It is helping us fix data inconsistencies in our production data as well as helping us create alerts to find these data inconsistencies.
We are able to do these things at a faster velocity.
We are able to do these things at a faster velocity.
Forward thinking reverse ETL
What do you like best about the product?
Setting up Hightouch and linking it to our Snowflake and dbt models was a breeze! That coupled with their amazing support team means I can't recommend enough.
What do you dislike about the product?
A couple of early bugs but honestly nothing that hasn't been fixed and with very quick responses from their support team.
What problems is the product solving and how is that benefiting you?
Hightouch is our platform of choice for sending events from our production data warehouse to our product analytics tool. It enables us to explore user experience and user journies in far greater depth than simply front end events.
Smooth sync
What do you like best about the product?
Setting up connections between data sources and CRM is really intuitive and easy.
Support team is quite reactive
Support team is quite reactive
What do you dislike about the product?
While updating the configuration of a sync, it is annoying not to be able to reorder the list of fields
What problems is the product solving and how is that benefiting you?
Connection between datawarehouse and CRM
Hightouch has been an efficient and intuitive reverse ETL tool for our various use cases
What do you like best about the product?
I love that Hightouch is intuitive to use and easy to set up. Their integration list has anticipated our needs fully, and customer service has been top notch.
What do you dislike about the product?
Few complaints come to mind, the only thing we're running into is not being able to use hourly syncs without paying for the highest tier.
What problems is the product solving and how is that benefiting you?
We use Hightouch to link our database to marketing platforms, set up easy-to-use slack alerts, and even send data back into our own ecosystem.
Perfect integration with Airtable
What do you like best about the product?
The fact that we can integrate Metabase with airtable thanks to hightouch
What do you dislike about the product?
The problemes with the doubles sometimes.
What problems is the product solving and how is that benefiting you?
It help us resolve instant data gathering problems. The main issue was with Metabase
Takes the hassle out of integrations
What do you like best about the product?
Great abstraction over what would usually be large amount of engineering hours. Of course, engineering expertise still needed, but what would require days can often be done in minutes or hours.
What do you dislike about the product?
Some integrations are better than others. Unsure if this is on hightouch's end or the providers' end but some services are easier to integrate with than others.
What problems is the product solving and how is that benefiting you?
Problems Hightouch is sovling:
- Syncing external warehouse data to our SaaS tool.
- Avoid writing large amounts of custom sync code, instead relying on no code config.
- Syncing external warehouse data to our SaaS tool.
- Avoid writing large amounts of custom sync code, instead relying on no code config.
The Only Reverse ETL Service I Trust!
What do you like best about the product?
Where do I start?! When we began to look for a Reverse ETL services we looked at Census and even considered building our own solutions. We love the fact that we can sync our client's data to the CRM. There are so many Saas tools available making integration a breeze. We love the human level of support that they provided us with. We were typically are in touch with an individual or team directly.
What do you dislike about the product?
I have been really impressed with Hightouch, but with any software there is room for improvement. I want to see more connectors which I have emailed them about. My major complaint is the price jump from the free version to the starter version which is why we no longer use them.
What problems is the product solving and how is that benefiting you?
It helped our agency send data directly to our marketers with no use of scripts or APIs. They support all 10 connectors we use. It simply uses SQL which helps our company get things done 10x faster.
Easy to Use Solution
What do you like best about the product?
Hightouch provided a fairly low lift solution to connect data into our CRM and we can continue to monitor the connection in Hightouch. It is easy to see if there is an error or issue, as well as what information has been sent from one tool to another.
What do you dislike about the product?
Nothing that I specifically did not like.
What problems is the product solving and how is that benefiting you?
Hightouch provided the method by which to send information from Snowflake to Salesforce with relative ease. Consistently works well and provides high value for us given the data that we are reverse ETLing.
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