Hightouch Data Activation Platform
HightouchReviews from AWS customer
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Love the product and helped me streamline my work stream to my stakeholders in a very efficient way!
What do you like best about the product?
The customer support and intuitive interface.
What do you dislike about the product?
Wish there were more conditions on the Slack integration.
What problems is the product solving and how is that benefiting you?
Helps avoid the use of building ETLs in python and can write SQL as an analyst.
Leading reverse ETL tool
What do you like best about the product?
Very easy to set-up, easy to debug, integrated with our current tooling (DBT, Airflow, Snowflake)
What do you dislike about the product?
Pricing model: they changed it sometime, adding premium destinations only available in higher plans. They should charge by synced rows.
What problems is the product solving and how is that benefiting you?
Data activation. Hightouch is very useful when you want to leverage all the vast amounts of data you have in your warehouse to enrich downstream day-to-day tools to automatize and optimize processes.
Migration data made more manageable.
What do you like best about the product?
The best thing about hightouch is that no tools to migrate data allow consistent metrics across all systems. Make migration much more manageable. UI is intuitive and easy to use
What do you dislike about the product?
Pricing is too high for small organizations. Doesn't have much to differentiate it from competitors. Price scales quickly. hightouch has more latency than its competitors. We are not using hightouch now due to its high pricing.
What problems is the product solving and how is that benefiting you?
We migrated CRMs, and hightouch made our migrations very ease.
Way more pocket-friendy, wider range of integrations, and drag&drop UI
What do you like best about the product?
I am a fan of Hightouch workflows feature as it allows me to schedule data joins at any desired frequency from more than one source using a simple visual interface.
What do you dislike about the product?
Despite having so many features, I'm not dependent on any external team to help me set up data pipelines.
What problems is the product solving and how is that benefiting you?
I can create scalable, fault-tolerant data pipelines to provide teams access to the latest and unified data.
Hightouch makes my job a lot easier
What do you like best about the product?
Hightouch has a lot of potential. The company is still developing more connections and sometimes issues with the links, but the engineering and support teams have been phenomenal.
What do you dislike about the product?
Sometimes the connection links do not work the first time. I understand that Hightouch is a new-ish company and they're fixing up bugs as they come along. However - that being said - the engineering support has been really quick and they're usually able to get the fixes in within a week.
What problems is the product solving and how is that benefiting you?
Reverse-ETL. Getting the data and insight back into our business systems so our operators can use the data.
Delivers on it's promise
What do you like best about the product?
Fits in perfectly with our existing data stack. Our operations team can now manage the data in our internal tools with minimal help from our dev and product teams.
What do you dislike about the product?
For all the great things that Hightouch enables, there's still a pretty big tradeoff in latency. Syncing everything through our data warehouse is significantly slower than using something like Segment or Rudderstack.
What problems is the product solving and how is that benefiting you?
We recently migrated CRMs and were able to power all the data syncs into the new one using Hightouch. This was great as the custom-built solution we had before was full of problems and difficult to maintain.
Easy Reverse ETL
What do you like best about the product?
It is better than coding and managing it, it frees data engineers
What do you dislike about the product?
Pricing scales quickly, making you still develop you own reverse etl code for some destinations
What problems is the product solving and how is that benefiting you?
Reverse ETL
Hightouch is a free, easy-to-use and robust ETL tool
What do you like best about the product?
Hightouch does not charge you for the services it provides and those services are far-and-beyond robust and easy to understand at a glance.
Compared to Airbyte there are far fewer bugs in the pipeline and Airbyte allows only a maximum of 2 weeks of free use for a new account to test it out.
Compared to Airbyte there are far fewer bugs in the pipeline and Airbyte allows only a maximum of 2 weeks of free use for a new account to test it out.
What do you dislike about the product?
The only downside I found is that the Airflow API does not support calling sequences. If that is remedied, then the app would be beyond reproach.
What problems is the product solving and how is that benefiting you?
Currently the Hightouch team has told me that it is solving the Airflow API to support calling Hightouch sequences in addition to the base syncs.
Makes putting data into our CRM easy
What do you like best about the product?
The UI is friendly and easy to understand. I like being able to see a list of all my syncs and an overview of their properties/settings. And I really like being able to easily run a sync manually even if that sync is set on a schedule.
What do you dislike about the product?
This is on me -- I don't fully understand some of the warnings and errors that occur. There was one recurring warning on one of my syncs that I couldn't understand, and I think I fixed it (unintentionally) by changing the setting on "what do you want to do with records leaving the source." It would have been extra-helpful if the warning message had prompted me that this might be the fix!
What problems is the product solving and how is that benefiting you?
Hightouch allows us to put current product data from our data warehouse into our CRM. This means that I have to do less manual reporting for my colleagues in Sales.
Streamlined Solution for Data Migrations
What do you like best about the product?
Easy integrations with data warehouses like BigQuery and intuitive UI to naviate.
The ability to preview the migration changes before they are made is a huge plus.
The ability to preview the migration changes before they are made is a huge plus.
What do you dislike about the product?
I had a problem creating a sync, but the Hightouch team quickly resolved the problem.
What problems is the product solving and how is that benefiting you?
It is helping us fix data inconsistencies in our production data as well as helping us create alerts to find these data inconsistencies.
We are able to do these things at a faster velocity.
We are able to do these things at a faster velocity.
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