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External reviews

358 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

This tool was easy to use and saved me a ton of time!

  • November 22, 2022
  • Review provided by G2

What do you like best about the product?
Linking snowflake jobs to google sheets so I do not need to run querys and then export and paste
What do you dislike about the product?
Some limitations/technical details I did not understand
What problems is the product solving and how is that benefiting you?
Saving time by syncing data into user facing tools (google sheets driving reporting in my case)


    Oliver E.

A service to move data that has no comparison.

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
It favors the monitoring of data synchronization.

A source of direct help for the Marketing department.

Automation to the synchronizations of the day.

We move the data to the tool of our choice.

Hightouch does not allow system failures.
What do you dislike about the product?
Hightouch does a magnificent job, with all the features it offers to the users it always ends up leaving the desired results.
It has many advantages that greatly favor the marketing department.
What problems is the product solving and how is that benefiting you?
Hightouch has been very important in this organization, to take the data to some other platform like HubSpot or Salesforce is a fairly simple process to perform.
Hightouch has proven to be better than any other tool that has been used in the past, it is unmatched in how easy it is to make it work with its features.
It is also a way for the workers themselves to send daily reports in detail, through Slack.


    Yuri O.

Probably one of the best options for simple replication tasks

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, supports Snowflake as a data destination.
What do you dislike about the product?
Don't use Cloud-specific stuffs, for example RDS supports data loading directly from S3.
What problems is the product solving and how is that benefiting you?
Data syncronization. Is helping us sync processed tables in Snowflake to be consumed in our Postgres databases.


    Transportation/Trucking/Railroad

I already recommended Hightouch to one of my colleagues at work. It's just amazing!

  • November 21, 2022
  • Review verified by G2

What do you like best about the product?
For me, syncing my Google Sheets with Webflow CMS was a bliss. My favourite feature so far.
What do you dislike about the product?
For some reason, it duplicates previous day's data when syncing with Webflow.
What problems is the product solving and how is that benefiting you?
Passing thousands of lines of data between my Google Sheets and Webflow CMS. And it's free. How amazing is that?


    Britton S.

Love the ease of use!

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
Hightouch allows me to set up syncs for any client and instantly get a huge amount of ROI.
What do you dislike about the product?
The interfaces can feel open-ended so getting teams to realize the full potential can be hard.
What problems is the product solving and how is that benefiting you?
Hightouch allows teams to activate data from their warehouse, allowing all the hard work analytics teams put into infrastructure to shine in more than charts and graphs


    Kristin L.

Reduce time spent updating google slides

  • November 18, 2022
  • Review verified by G2

What do you like best about the product?
I like the fact that I could reduce the time spent on updating slides' source sheet every month/quarter/year.
What do you dislike about the product?
I do not like the fact that we need to create a unique key for each table since HT cannot identify unique key existing in the table.
What problems is the product solving and how is that benefiting you?
Hightouch relief me from going to the visualization tool and change the time frame of the source, and come back updating the google sheet and then copy the chart and pasting it on google slides. It is very beneficial because can use my time to analyze instead of doing the brainless updating.


    Computer & Network Security

My experience using Hightouch for business intelligence at a tech scale-up company

  • November 18, 2022
  • Review verified by G2

What do you like best about the product?
Easy to use and removes the need for in-house integrations to all the different tools (like CRMs) you use to manage your data.
What do you dislike about the product?
With this type of tool, there will always be some integrations that are not yet implemented. Make sure to check that Hightouch covers the integrations you rely on. There are also some limitations on number of data sources/warehouses etc. that ties into their pricing model. Should not be too limiting for small businesses and enterprises can afford to pay so it's not a huge issue, but make sure to check that it fits your usecase.
What problems is the product solving and how is that benefiting you?
Hightouch helps you pipe and transform your data for use in various integrations. Not having to implement these integrations saves time and makes the people consuming the business intelligence happy.


    Jerry S.

Hitouch works pretty well for our company.

  • November 18, 2022
  • Review provided by G2

What do you like best about the product?
It makes it extremely easy to set up new data sources and destination.
It offers a number of integration thus preventing us from needing many different applications which is nice.
It is super intuitive and easy to learn, understand and use.
It is fast thus saving time.
What do you dislike about the product?
Hightouch requires more configuration options since it took so long to sync.
What problems is the product solving and how is that benefiting you?
Hightouch is very intuitive, easy to use and straightforward.
Has a very clean UI which allows you to get to where you want to go.
I like how it provides seamless integration which makes it super easy to send data to end users.
Great and responsive customer support team.
It is time saving.


    Brit W.

Hightouch has been amazing from an ETL point of view as well as an amazing company to work with

  • November 17, 2022
  • Review verified by G2

What do you like best about the product?
Hightouch not only has an amazing product that we use to export/write data (Salesforce, Hubspot, Zendesk, Gainsight, Slack, Google Sheets, S3) but they have been amazing to work with. Having a connection with them over Slack made them super easy to work with and they always got back to us super quickly with good advice/implementation ideas/answering questions. Their product made it easy for non-programmer, operations people to pick up and start using as well.
What do you dislike about the product?
All the suggestions that I had made to our connections via Hightouch have already been implemented within production Hightouch. When we had tried to implement Audiences it was slow at that time, but I cannot think of anything else.
What problems is the product solving and how is that benefiting you?
Hightouch allows us to export our Customer 360 into Salesforce and Gainsight, ensuring that everyone is using the same source of truth and that everyone stays on the same page. It also helps us communicate internally to sales and marketing by pushing hourly status reports via Slack.


    James A.

Activate your data in hours!

  • November 17, 2022
  • Review verified by G2

What do you like best about the product?
Simple and reliable. Product is super straightforward and documentation is pretty well developed and useful. They also provided us with a dedicated Slack channel for support
What do you dislike about the product?
Developing new syncs and moving to production is a bit clunky. The developer experience could be a bit better but the speed to sync creation is also very high so can't complain too much
What problems is the product solving and how is that benefiting you?
Allowed us to automate creation of multiple records (customers, projects, sales orders, invoices, etc.) in Netsuite without the need for internal software resources