Hightouch Data Activation Platform
HightouchReviews from AWS customer
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Forward thinking reverse ETL
What do you like best about the product?
Setting up Hightouch and linking it to our Snowflake and dbt models was a breeze! That coupled with their amazing support team means I can't recommend enough.
What do you dislike about the product?
A couple of early bugs but honestly nothing that hasn't been fixed and with very quick responses from their support team.
What problems is the product solving and how is that benefiting you?
Hightouch is our platform of choice for sending events from our production data warehouse to our product analytics tool. It enables us to explore user experience and user journies in far greater depth than simply front end events.
Smooth sync
What do you like best about the product?
Setting up connections between data sources and CRM is really intuitive and easy.
Support team is quite reactive
Support team is quite reactive
What do you dislike about the product?
While updating the configuration of a sync, it is annoying not to be able to reorder the list of fields
What problems is the product solving and how is that benefiting you?
Connection between datawarehouse and CRM
Hightouch has been an efficient and intuitive reverse ETL tool for our various use cases
What do you like best about the product?
I love that Hightouch is intuitive to use and easy to set up. Their integration list has anticipated our needs fully, and customer service has been top notch.
What do you dislike about the product?
Few complaints come to mind, the only thing we're running into is not being able to use hourly syncs without paying for the highest tier.
What problems is the product solving and how is that benefiting you?
We use Hightouch to link our database to marketing platforms, set up easy-to-use slack alerts, and even send data back into our own ecosystem.
Perfect integration with Airtable
What do you like best about the product?
The fact that we can integrate Metabase with airtable thanks to hightouch
What do you dislike about the product?
The problemes with the doubles sometimes.
What problems is the product solving and how is that benefiting you?
It help us resolve instant data gathering problems. The main issue was with Metabase
Takes the hassle out of integrations
What do you like best about the product?
Great abstraction over what would usually be large amount of engineering hours. Of course, engineering expertise still needed, but what would require days can often be done in minutes or hours.
What do you dislike about the product?
Some integrations are better than others. Unsure if this is on hightouch's end or the providers' end but some services are easier to integrate with than others.
What problems is the product solving and how is that benefiting you?
Problems Hightouch is sovling:
- Syncing external warehouse data to our SaaS tool.
- Avoid writing large amounts of custom sync code, instead relying on no code config.
- Syncing external warehouse data to our SaaS tool.
- Avoid writing large amounts of custom sync code, instead relying on no code config.
The Only Reverse ETL Service I Trust!
What do you like best about the product?
Where do I start?! When we began to look for a Reverse ETL services we looked at Census and even considered building our own solutions. We love the fact that we can sync our client's data to the CRM. There are so many Saas tools available making integration a breeze. We love the human level of support that they provided us with. We were typically are in touch with an individual or team directly.
What do you dislike about the product?
I have been really impressed with Hightouch, but with any software there is room for improvement. I want to see more connectors which I have emailed them about. My major complaint is the price jump from the free version to the starter version which is why we no longer use them.
What problems is the product solving and how is that benefiting you?
It helped our agency send data directly to our marketers with no use of scripts or APIs. They support all 10 connectors we use. It simply uses SQL which helps our company get things done 10x faster.
Easy to Use Solution
What do you like best about the product?
Hightouch provided a fairly low lift solution to connect data into our CRM and we can continue to monitor the connection in Hightouch. It is easy to see if there is an error or issue, as well as what information has been sent from one tool to another.
What do you dislike about the product?
Nothing that I specifically did not like.
What problems is the product solving and how is that benefiting you?
Hightouch provided the method by which to send information from Snowflake to Salesforce with relative ease. Consistently works well and provides high value for us given the data that we are reverse ETLing.
Hightouch: Sync Customer Data for 24.7.12.365 from External Repositories
What do you like best about the product?
Hightouch allows me to sync data from data warehouse directly to CRM tools via SQL and no code is required.
What do you dislike about the product?
It was daunting to integrate with external applications although I acquired tutorials from the vendor success team.
What problems is the product solving and how is that benefiting you?
It makes it a breeze to unlock insights by visualizing data across customer data platforms.
Reverse ETL services which saves time and finances.
Reverse ETL services which saves time and finances.
Data engineer
What do you like best about the product?
Easy interface and quick onboarding tool
What do you dislike about the product?
More clear documentation is required for new comers.
What problems is the product solving and how is that benefiting you?
Pushing our data to the analytics platform on a schedule
Hightouch: Streamline Your Customer Relationships with a Powerful and Intuitive Software Solution
What do you like best about the product?
What I like best about Hightouch is its intuitive interface. The software is easy to use and helps users quickly find the information they need. It also has customizable options, so organizations can tailor the software to their specific needs. Additionally, Hightouch provides comprehensive customer relationship management features, such as creating customer profiles, tracking customer interactions and sales, and managing customer support. All of these features make Hightouch an excellent choice for businesses looking to improve their customer relationships.
What do you dislike about the product?
My only complaint about Hightouch is that it can be a bit pricey. While the software is powerful and effective, it does come with a fairly high price tag. Additionally, the software can be complex and may require some technical knowledge to get the most out of it.
What problems is the product solving and how is that benefiting you?
Hightouch is helping businesses streamline their customer relationships by providing a comprehensive suite of features. It allows organizations to create customer profiles, track customer interactions and sales, and manage customer support. All of these features help businesses improve their customer relationships and make it easier to manage customer interactions. Additionally, Hightouch's intuitive interface makes it easy to use and helps users quickly find the information they need. All of these benefits help organizations increase customer satisfaction and loyalty, resulting in increased sales and profits.
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