Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

362 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Maxime S.

Growth Accelator

  • August 03, 2022
  • Review verified by G2

What do you like best about the product?
We mainly use hightouch for demand generation purposes. When you have a million companies in your CRM it’s really tough to get a million accurate records.
Using hightouch we're able to extract, clean and sync the data from our warehouse directly with the platform we use for acquisition.
We create accurate and up-to-date Linkedin ads audience and enroll prospects in sequences based on several components that we fetch from different database. This is one of the nerve centers of our stack
What do you dislike about the product?
Product is still in his debuts, so there are room for improvements but no bottlenecks yet.
What problems is the product solving and how is that benefiting you?
Data cleaning and synchronization with sources that don't have native integration.
Eg: When you want to sync a list of domains with LinkedIn ads, you can use Hubspot x Linkedin integration but you can't filter the data you send, meaning if one of your records is not accurate, it will skew the matching.
With Hightouch, you're free to send the records and data you want. Using it, we've reached a 90% match rate on the platform.


    Mallory R.

Favorite piece of our tech stack

  • August 03, 2022
  • Review verified by G2

What do you like best about the product?
I don't think I've seen a tool that bridges the gap between data practitioners (analysts, data engineers, analytics engineers) and end business users. Hightouch has improved our offline data flows into 3rd-party platforms by 10x. Makes it super easy for both teams to collaborate on data transfers, make adjustments/improvements over time, set up alerting to notify of data downtime etc.
What do you dislike about the product?
As mentioned above, Hightouch bridgets the gap between data practitioners and end business users. That means it requires data practitioners for a lot of the workflows. If you are a business owner looking for tool to help you manage data transfers between internal systems and 3rd-party tools and DON'T have a robust analytics / analytics engineering organization, this probably isn't the best tool for you.
What problems is the product solving and how is that benefiting you?
Offline conversion flows in core ad platforms, CRM management ensures data is coming from a centralized source of truth, first-party audiences etc. It takes half the time to manage these flows and is much more effective as there is no longer a need to involve an engineer to build custom pipelines for each third-party app.


    Emily K.

easy reverse ETL

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
Hightouch has made collaboration across my organization easier - when I'm trying to troubleshoot analytics enrichment in Salesforce with my Salesforce admin, it's much easier to share the sync history in Hightouch than some logs from a custom Python script. Integration with dbt Cloud works reasonably well with the occasional hiccup, Slack integration is great.
What do you dislike about the product?
The only feature I wish they would add is programmatic/API access to the sync history; once or twice I have wanted to find if a particular record id has been updated within a certain time frame and it would be MUCH easier to query an API than click through weeks worth of sync results but there is no option now except clicking in the UI
What problems is the product solving and how is that benefiting you?
As a data scientist on a team of only 3, Hightouch lets me spend less time on CRM enrichment and more time on actual analysis


    Computer Software

Great solution for reverse ETL

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
Simplicity and extensibility of integratrations
What do you dislike about the product?
I can't think of anything that I dislike to be honest.
What problems is the product solving and how is that benefiting you?
Pulling data from etl to my downstream tools


    Hospitality

Good customer service and reliable syncs

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
Transparent syncs and able to debug If any errors. We were able to do some upstream clean of data thanks to the sync logs. Lots of connectors and with the Custom API one you got all covered. Support from the team is great.
What do you dislike about the product?
Pricing model based on MQRs (Monthly queried records) makes hard to estimate beforehand. Would be great to offer more transparent pricing in the public website. Also for business growing is pricey.
What problems is the product solving and how is that benefiting you?
Reverse ETL. Move data from our main data warehouse (BigQuery) and sync it with downstream applications like Iterable, Google Firestore, Salesforce, Cdps, etc...


    Michael Ray U.

Hightouch enables our data engineers to work on higher impact work. Customer of 2 years

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
Hightouch does all the heavy lifting for maintaining integrations + speeds up implementation given we do not need to review / learn a destination API. The cost of their service is significantly less than the cost for us to build and maintain these integrations. Since adopting the product and migrating jobs to Hightouch, we have saved and estimated ~50k during the first year of developer time.
What do you dislike about the product?
It's a growing company, so it has its quirks for certain niche integration types, and at times it prevents our ability to use certain destinations out of the box. However, its speed of product development consistently impresses me. They respond to feature requests quickly, minimally updating you where it is on the roadmap. The majority of the time when this scenario comes up we just add a little bit more time to our project plan and they deliver the added functionality that unblocks us.
What problems is the product solving and how is that benefiting you?
1. It solves the cost of maintenance of systems. We no longer need to worry about updates to APIs
2. It allows for a wider array of team members to contribute to this piece of our data pipeline since all the work is SQL based
3. It increases our velocity of development. We no longer need to spend time on the integration piece of a project, we just need to focus on the data's structure and shape


    Sandeep M.

Best in class CDP platform

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to create audiences and also easy to setup sync to different platforms like Monegage and Rudderstack
What do you dislike about the product?
Sometimes the sync might fail and should have a filter option to search which the query id
What problems is the product solving and how is that benefiting you?
Creating custom audiences and allow them to pass them to multiple platforms from a single source


    Internet

Great tool for customized targetting

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
High touch integrates semmlessly with CRM and back end data warehouses to ensure smooth flow and provide ability to target specific user set by different methods
What do you dislike about the product?
Not much on this, we have been using hightouch for last 2+ years and tool has improved a lot. Team at hightouch keeps on adding new features to keep it relevant with recent trends and new requirements
What problems is the product solving and how is that benefiting you?
Hightouch help us to target a specific set of users, wherever user base is not static. Segments are defined based on behavior and changes with every action from user on our platform. High touch helps us to implement segmented user journeys, based on the action staken by user at it each step


    Skyler S.

Running less software to unlocking quicker marketing value!

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
Hightouch has eliminated the need for an entire (sometimes brittle) service that our team had to maintain, syncing various data sources to third party marketing tools such as Iterable and Hubspot. It's clean, largely turnkey, and allows us to focus on our business value instead of supporting systems. Additionally, where there have been unexpected behaviours or specific needs, the Hightouch team has been helpful both on their support site as well as on Slack.
What do you dislike about the product?
As a nascent product, there have been some instances where a connector was unavailable or didn't meet our needs but the Hightouch team has been incredibly responsive to adapting to our needs where they make sense for the HT product.
What problems is the product solving and how is that benefiting you?
As mentioned above, Hightouch allows us to run less software. We no longer have to maintain as many brittle cronjobs and other internal ETL / Reverse-ETL services internally.


    Computer Software

Game changer in the way we use data in the company!

  • August 02, 2022
  • Review verified by G2

What do you like best about the product?
Hightouch is the perfect tool to activate our data! The platform gathers all the useful features needed to make it reliable (logging, versioning, observability, and more).
What do you dislike about the product?
Nothing related to the tool to be honest! Sometimes some destination are slow because of their API (e.g. Outreach)
What problems is the product solving and how is that benefiting you?
Our warehouse is our only source of truth, and thanks to Hightouch we are able to push these data points everywhere in our stack!