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External reviews

362 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Victor B.

Hightouch does the job.

  • June 14, 2022
  • Review verified by G2

What do you like best about the product?
Hightouch is easy to use, straight to the point without "over-engineered" steps in the reverse ETL process and I've never been disappointed in using the product.
What do you dislike about the product?
Next time you do an update, please let us know before, all our Sync have failed ;)
What problems is the product solving and how is that benefiting you?
No need to be an engineer to use the product, I could automate all my marketing stack thanks to HT


    Carey B.

Hightouch is a great tool.

  • June 14, 2022
  • Review verified by G2

What do you like best about the product?
My marketing team can self-serve data syncs.
What do you dislike about the product?
I feel like it's missing a user profile feature.
What problems is the product solving and how is that benefiting you?
Data syncs and modeling my team (marketing) can self-serve.
Recommendations to others considering the product:
N/A


    Financial Services

Easy and Powerful Tool

  • June 14, 2022
  • Review verified by G2

What do you like best about the product?
I like how intuitive the platofrm is. Easy to use, efficient, and any problem that's come up has been quickly solved by an amazing support team available to chat.
What do you dislike about the product?
There has only been like 1 bug, where one thing I was trying to do didn't work. But as I mentioned above, it was fixed the next day and everything was good! So ya, good!
What problems is the product solving and how is that benefiting you?
One of the biggest challenges as an analyst is you use so many different platforms to get information from, and then when compiling them, it's very manually moving everything over to google sheets for example. High-touch is amazing in that it does all that manual work for you, leaving analysts more time to actually analyze instead of just collect data.


    Financial Services

Clean and fast

  • June 14, 2022
  • Review verified by G2

What do you like best about the product?
Clean UI, variety of connection choices, and great SQL editor
What do you dislike about the product?
The navigation between syncs and models is not the most clear, a bit confusing on how to get to the sql code from the sync window.
What problems is the product solving and how is that benefiting you?
To connect info among our data sources
Recommendations to others considering the product:
Allow syncs in sequence (one sync completes and then triggers another sync)


    Leisure, Travel & Tourism

Good syncs between Snowflake and other destinations.

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
The support team is very responsive and open to suggestions.
What do you dislike about the product?
Not enough documentation on using their product.
What problems is the product solving and how is that benefiting you?
We need ETL and reverse ETL syncs between various sources in our company. Hightouch does most of them for us.


    Internet

Hightouch -- Very intuitive, does the trick!

  • June 14, 2022
  • Review verified by G2

What do you like best about the product?
Hightouch does exactly what it says it does -- transporting data anywhere you need it. Their team has been a huge help throughout our time working together -- I cannot recommend highly enough!
What do you dislike about the product?
No notable downsides -- the only aspect which is slightly subpar is that their speed of transfer is slightly slower than competitors. This could be improved, but has not affected our experience at all.
What problems is the product solving and how is that benefiting you?
Using Hightouch, we are able to hydrate our SAAS platforms with internal and external data and arm our sales team and marketers with actionable insights.


    Britton S.

Implemented Multiple Times

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
Hightouch unlocks the value of all the hard work the data team has put into a curated data warehouse. It puts them as the source of truth AND the source of action.
What do you dislike about the product?
The product is continuing to build more and more robust functionality to audit and ensure that data is delivered to the appropriate sources. Making many models can sometimes be a copy-paste task but they make it easy through configuration file access and git.
What problems is the product solving and how is that benefiting you?
Hightouch allows our team to distribute data to the systems where teams take action. It makes our team exponentially more valuable to our company and moves us from dashboard, passive outputs to integrated, active outputs.


    Primary/Secondary Education

Great platform

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
extremely reliable and user friendly. decent support too.
What do you dislike about the product?
not much, some bits could be a a little more user friendly.
What problems is the product solving and how is that benefiting you?
Enabling us to use otherwise in accessible data in our CRMs
Recommendations to others considering the product:
Very useful and free to trial for a decent period of time


    Information Technology and Services

Hightouch a must have!

  • June 14, 2022
  • Review verified by G2

What do you like best about the product?
Reverse ETLs are a must-have for any company that wants to make data an operational enabler. It is easy to use and can also be used by non-technical users for some use cases (audiences)
What do you dislike about the product?
Pricing model makes it's an excessively expensive solution for high volume use cases such as email.
What problems is the product solving and how is that benefiting you?
Hightouch makes it easy for us to distribute data to all our operation-focused tools. (Iterable, MixPanel, Vitally, Salesforce, etc...)
Recommendations to others considering the product:
Hightouch is without a doubt going to help you with making different tools communicate with each other.


    Marketing and Advertising

Very user friendly!

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
How quickly things sync and how clear the interface is
What do you dislike about the product?
Sometimes the chat feature isn't as helpful as I'd like
What problems is the product solving and how is that benefiting you?
Helping us sync things to Iterable!