Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Excellent resource for managing multiple moving parts!
What do you like best about the product?
Allows us to manage our field line team remotely, on the fly. Provides visibility for our leadership and line team on schedules and accountabilities
What do you dislike about the product?
Mobile tools could be more robust for managing resources on iOS devices.
What problems is the product solving and how is that benefiting you?
Eliminated tribal knowledge being a requirement to serve our clients. Our business model uses recurring visits usually conducted by the same teammate. Skedulo pulls all of that institutional knowledge out of our folks' heads so that anyone can step in and contribute.
Recommendations to others considering the product:
Learning curve and startup pain can be lessened by having company data organized and ready to import
- Leave a Comment |
- Mark review as helpful
18+ Month Review of Skedulo
What do you like best about the product?
Company wide insight into who is doing what, when.
Integration with Salesforce.
Integration with Salesforce.
What do you dislike about the product?
As a manager, I have need to execute resource changes and updates in the field. IOS client on ipad and phone tools are subpar for a manager level user. Drag and drop functionality on Mac, Surface in Chrome in my preferred overview of vertical swim lane is not good.
What problems is the product solving and how is that benefiting you?
Our business uses repeating weekly schedules with the same resources visiting the same accounts each week. Skedulo allows for fairly seamless on-the-fly changes and updates that keep 'all the balls in the air.'
Recommendations to others considering the product:
Have your company's data organized before beginning the integration.
Skedulo is a versatile tool that can integrate well with others for your own unique experience.
What do you like best about the product?
The filtering abilities, quick reaction times, multiple scheduling options and ability to integrate with other applications/databases.
What do you dislike about the product?
Some features need refining, the views can be a little hard to read at times, and the interface could be better suited for other scheduling intentions.
What problems is the product solving and how is that benefiting you?
We are constantly working on bettering the availability of integrating Skedulo with other systems through automations, etc.The benefits of capturing data already exist within the system, but you need to realize them for your benefit.
Recommendations to others considering the product:
Draw up comprehensive plans and lists of all the data/services/capabilities you require from a scheduling service point of view and data integrity point of view. Institute a plan for making sure all of your most vital needs are addressed and discussed with whomever necessary before integrating.
Functional App
What do you like best about the product?
It's very easy to track our employee's logins and outs and it helps us see when jobs have been completed by our technicians.
What do you dislike about the product?
Wish it was a bit easier to assign a full days schedule to another person without having to go job by job. Perhaps a button asking to move all jobs in a day would be helpful.
What problems is the product solving and how is that benefiting you?
Skedulo helps out technicians know when and which accounts to visit each day. Having them log in and out of accounts helps us track their productivity out in the field, as well as allow us to show accountability/proof of their visits to clients.
Excellent Salesforce Integration
What do you like best about the product?
Cost effective dispatch solution that integrates into Salesforce. Reliability of the software has improved greatly over the last year with very little downtime.
What do you dislike about the product?
This might be strictly our own use case - but Skedulo's custom built solutions is both it's boon and bane. As it's essentially required to have a Salesforce consultant build out your version of the software, you essentially get stuck with the platform that was built for you without taking the time/money to overhaul it.
What problems is the product solving and how is that benefiting you?
Skedulos web based swimlane is pretty nice and user friendly. Our new coordinators can understand it very quickly.
Good solution for appointment scheduling integration
What do you like best about the product?
The Skedulo APIs made it fairly straightforward to integrate with existing systems. We were able to easily connect from our own applications to create scheduled appointments. We also liked how Skedulo can support multiple geographies.
What do you dislike about the product?
For us, the field service piece was not super necessary and so we do not use it at this time.
What problems is the product solving and how is that benefiting you?
Appointment scheduling and dispatch.
Happy customer!
What do you like best about the product?
Userfriendly, navigation, integration with zendesk
What do you dislike about the product?
No standard confirmation email options unfortunately
What problems is the product solving and how is that benefiting you?
Creatin a uniformw ay of working, more insights and overview realtime and historically
Recommendations to others considering the product:
Investigate what you really need, what you would like to have optimise straight from the beginning.
Great logistics platform
What do you like best about the product?
For our integration, I like the fact that our CRM is the source of truth, and we don't have to worry about the two systems being out of sync. Field configuration and customization is a breeze, and the UI/UX is great as well.
What do you dislike about the product?
I think there could be some improvements in terms of dashboards and reporting. Sure, we can create the reports in our CRM, but we have certain users that only use Skedulo.
What problems is the product solving and how is that benefiting you?
We are using Skedulo to schedule and assign resources based on territories. This has allowed us to see better success rates of job acceptance since we are sending to very specific regions.
Recommendations to others considering the product:
n/a
Vitra Health Skedulo Review
What do you like best about the product?
Ability to report and connect it with Salesforce.
What do you dislike about the product?
Inability to easily add fields to contact pages.
What problems is the product solving and how is that benefiting you?
Tracking staff availability, and compliance with required visits.
Powerful dynamic neat scheduling console yet no identity to feel associated with
What do you like best about the product?
I like how fast and convenient the scheduling feature is. I like the automation. It helps me with manpower cost. Very high efficiency.
What do you dislike about the product?
I feel like there's no unique feature. It's like every competitor. It's why I mentioned no identity to associate with
What problems is the product solving and how is that benefiting you?
Scheduling, workforce collaboration, real-time assignment and updates
showing 101 - 110