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Has a lot of potential to be great
What do you like best about the product?
Reduced admin time with invoicing. Clear record of who the customer is seeing from the company, and the history of appointments.
What do you dislike about the product?
Still unable to automatically factor in/ invoice capped travel cost.
Sometimes it takes very long for it to load and change status.
Sometimes it takes very long for it to load and change status.
What problems is the product solving and how is that benefiting you?
As the cheduler- I have much better visibility of my team's billable status.
Skedulo Review
What do you like best about the product?
The best features about Skedulo are the geolocation and assignment based rules. I like the ability to send my field reps the list of tasks they need to complete the job. The configuration and setup is pretty straight forward and easy to understand.
What do you dislike about the product?
I don't like that the jobs are not available before or after 90 days. Also all of the additional forms require Skedulo customization.
What problems is the product solving and how is that benefiting you?
We use it to send jobs to our field agents to perform different jobs based upon what is ordered. Depending on the job they will have different tasks to perform.
Recommendations to others considering the product:
Always check the user guide before reaching out for Skedulo support most of my questions have been addressed in knowledge.
Excellent Product and Great Support
What do you like best about the product?
The constant innovation and furthering of their product. They are always rolling out new features and iterations of the software. The support is great as well and we have needed plenty as we have built in some automated features and needed help putting it all together.
What do you dislike about the product?
Only downside is not being able to modify the front end GUI very much.
What problems is the product solving and how is that benefiting you?
Scheduling for our photographers and field coordinators who have to visit hundreds of properties every month.
Recommendations to others considering the product:
Solid product, give it a go. The team is super friendly and helpful and it doesnt take long to setup and test it out. The live tracking of drivers etc. is great as is the JIT algorithm/scheduler.
Picture Perfect!
What do you like best about the product?
Skedulo makes it easy to work with different distributed resources and allow our team to manage different workflows than are native to Salesforce.
What do you dislike about the product?
Sometimes the permissioning and user support can be complicated.
What problems is the product solving and how is that benefiting you?
Skedulo allows us to effectively co-ordinate teams on two continents with users in multiple different functions.
Valuable and attentive partner
What do you like best about the product?
Skedulo has been a great partner for us. We had looked at many tools to help us automate our internal resources for scheduling and Skedulo was the only tool that hit all the marks. They have been willing to make customizations where necessary and also give us guidance on process improvements.
What do you dislike about the product?
There hasn’t been much that we have disliked thus far.
What problems is the product solving and how is that benefiting you?
We are using Skedulo to manage our demo scheduling process for our internal resources. They are often multi layered and complicated. Skedulo has been the only tool up for the task.
Skedulo Review
What do you like best about the product?
The ability to find resources by location with ease, change resources when needed. Can include resources that have special certifications.
What do you dislike about the product?
Not being able to change anything in the past. Dealing with timezone the "past" isn't always the past. Also in our business things change and we don't find out until after. Need ability to remove things for the past. Also, having online/onsite trainers timezones can get confusing. Need better way to determine how to display timezones for online/onsite.
What problems is the product solving and how is that benefiting you?
Easily schedule resources without having to look at locations.
Recommendations to others considering the product:
N/a
Scalable Scheduling Solution with Top Functionality
What do you like best about the product?
Scalable solution with location and configurable settings that support optimal resource utilization through a mobile platform that staff can easily interact with.
What do you dislike about the product?
Integration is not direct with healthcare, but this can be accommodated.
What problems is the product solving and how is that benefiting you?
We are working to best schedule visits with patients, while our resources, clinicians, have various skills and availability. We believe we are able to schedule 1-2 additional patient visits per day because of the platform capabilities to optimize our schedules. We have have gained efficiency in tracking mileage for reimbursement.
Recommendations to others considering the product:
Do not over customize to allow further scalability.
Skedulo Time Report
What do you like best about the product?
the different features available on Skedulo to do time reporting efficiently
What do you dislike about the product?
time Report UI is something I don't like much.,
What problems is the product solving and how is that benefiting you?
time reporting in rela -time was a challenge before Skedulo
Little to no backend support..
What do you like best about the product?
potential and vision for a great product
What do you dislike about the product?
support team lacks knowledge of the product implementation
What problems is the product solving and how is that benefiting you?
scheduling agents for home showings
Recommendations to others considering the product:
please clarify any details and func reqs on your use-case before making the switch
Best platform for increasing scheduling efficiency
What do you like best about the product?
The customer service and support is outstanding. They were with us every step of the way as we customized the process to fit our exact needs. Could not be happier with the responsiveness and support.
What do you dislike about the product?
Nothing at this time. We are in early implementation stages.
What problems is the product solving and how is that benefiting you?
We are still in the early stages of implementation, but roll out has been smooth and Skedulo has been right there if needed to work through any questions or concerns.
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