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Leasing made easy
What do you like best about the product?
skedulo makes my touring much easier, I can see which room i am going to, and leave notes without having to run to my computer before and after each tour comes.
What do you dislike about the product?
There is nothing I dislike so far about the app.
What problems is the product solving and how is that benefiting you?
It's saving me a lot of time with not having to write notes on my computer or having to prepare beforehand with what floor/suite/room i'm touring.
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Flexible and Affordable Field Service Scheduling Tool
What do you like best about the product?
Scheduling engine met our requirements. The SkeduloX app works well in the field. Price was reasonable compared to competitors.
What do you dislike about the product?
The implementation and development process was very challenging. Handoff from pre-sales is rough, then we had a project manager change partway through the project. That was rough.
What problems is the product solving and how is that benefiting you?
Save travel dollars and ensure quality by scheduling resources based on proximity, certifications and availability.
Recommendations to others considering the product:
I conducted a deep evaluation of both Skedulo and Field Service Lightning. In the end, Skedulo was miles ahead based on price and flexibility.
Flexibility comes at a cost - Skedulo requires a lot of configuration and customization. Staff a client-side PM and a client-side developer to keep the project moving and handle integrations and configurations that fall out of Skedulo's scope. The project was under-scoped up front and ran several months long. To their credit, Skedulo professional services honored the fixed-bid, regardless of the delays.
The development team is solid, and QA is pretty good. Only at the end of the project did I interact with the development team in Viet Nam, and when I did, I was impressed. I think we could have saved a lot of time if we'd operated in a more integrated way throughout.
Skedulo struggles with complementary practices like release management, which made go-live overly exciting. Their expectation is that they get full admin access to your production environment for releases. In many large corporate environments, that's not allowed. Get on the same page about that up front and agree to release procedures from the beginning.
The Skedulo team, top to bottom, is personable, capable and responsive. I have my criticisms, of course, and I hope they keep working to get better. But, when I look back, I am positive about the experience.
Flexibility comes at a cost - Skedulo requires a lot of configuration and customization. Staff a client-side PM and a client-side developer to keep the project moving and handle integrations and configurations that fall out of Skedulo's scope. The project was under-scoped up front and ran several months long. To their credit, Skedulo professional services honored the fixed-bid, regardless of the delays.
The development team is solid, and QA is pretty good. Only at the end of the project did I interact with the development team in Viet Nam, and when I did, I was impressed. I think we could have saved a lot of time if we'd operated in a more integrated way throughout.
Skedulo struggles with complementary practices like release management, which made go-live overly exciting. Their expectation is that they get full admin access to your production environment for releases. In many large corporate environments, that's not allowed. Get on the same page about that up front and agree to release procedures from the beginning.
The Skedulo team, top to bottom, is personable, capable and responsive. I have my criticisms, of course, and I hope they keep working to get better. But, when I look back, I am positive about the experience.
program for outside sales representatives
What do you like best about the product?
It is an excellent scheduling tool for outside sales personnel. It gives concise time energy plan on a daily, weekly of monthly work schedule. Easy to evaluate travel and time on task for multiple clients.
What do you dislike about the product?
The program is being used in my educational situation as a tool to reduce payroll expenses by nickels and dimes. The organization wanted to track time and distance of employees from home to job site in order to see if teachers were padding mileage by a mile or two. It is causing discord among some employees. It replaced an easy to use and read scheduling program whereby my schedule was a monthly tool now it is a tool that I can only use in a three day time frame that needs multiple levels of access.
What problems is the product solving and how is that benefiting you?
The organization is trying to reduce payroll of part time employs while giving bonuses as high as $117,000 at the executive level.
Recommendations to others considering the product:
Yes if used for the purpose designed it is a very productive scheduling aid, it is being used for the wrong purpose in my present organiational affiliation.
As a former business owner it would have been a very usefull addition to track productivity of my outside sales employees. My masters degree is in Business Management. I have been rretired for more than twenty years and returned to the workforce for something to do after my wife passed away.
As a former business owner it would have been a very usefull addition to track productivity of my outside sales employees. My masters degree is in Business Management. I have been rretired for more than twenty years and returned to the workforce for something to do after my wife passed away.
Reliable scheduling system that provides peace of mind, clearly displaying the different job stages.
What do you like best about the product?
Peace of mind that our team have a clear schedule with all the details they require to be successful.
What do you dislike about the product?
Any coaches that delete a job, deletes it for everyone else that was allocated to the same job. Ideally this functionality should be locked or require a permission to access before this can happen. Addtionally, it would be great to have the availability section with added detail around when this was last updated.
What problems is the product solving and how is that benefiting you?
Reliability without having to use spreadsheets to allocate sessions. Clearly see all of the teams schedules and where they have availability that matches a job. Time efficiency and reporting of jobs through salesforce is superb.
Recommendations to others considering the product:
Customise Skedulo to suit all of your business needs. Think of every small detail that will make a difference to your ease of use and efficiency to get the most from the software.
Work in progress
What do you like best about the product?
Endless possibilities and the only option I found that was willing to customize the interface to meet our needs.
What do you dislike about the product?
Slow and somewhat inefficient in the customization process. Felt like important pieces fell through the cracks and when brought back up, delayed the timeline in a big way.
What problems is the product solving and how is that benefiting you?
We have a large group of part time staff that run youth programs in the field. We've been relying on Salesforce to close the deals and google calendars to schedule our staff. Needed to move away from duplicating information in many different places and leaving large holes in our processes.
Easy, mobile and flexible
What do you like best about the product?
fully integrated in Salesforce with our CRM
What do you dislike about the product?
Confussion between completion notes and case notes
What problems is the product solving and how is that benefiting you?
Enabling our Support workers maximum time in the field - minimum time in the office
Great Technical Support
What do you like best about the product?
The support team is very helpful in supporting issues and resolving it in no time.
What do you dislike about the product?
sometimes they push updates to live that creates glitches in our instance but hey are quick to response in regards.
What problems is the product solving and how is that benefiting you?
scheduling of our field carers and updates on real time
Recommendations to others considering the product:
to validate your business requirements if it will fit with the application
A scheduling app with offline, mobile support
What do you like best about the product?
The UI of the app along with great UX makes it an easy to use app.
What do you dislike about the product?
A few features, if they could be drag drop, would be great!
What problems is the product solving and how is that benefiting you?
Field service management primarily
Recommendations to others considering the product:
Certainly give it a try, you will like it
Effective and worthwhile
What do you like best about the product?
The possibilities in running field based staff whilst producing professional documents.
What do you dislike about the product?
Lack of calendar/diary management. File size limit too small for us often.
What problems is the product solving and how is that benefiting you?
Functional improvements; productivity improvements.
Skedulo helps make the scheduling job easy and transparent. Easy to use and user friendly.
What do you like best about the product?
Easy to use and user friendly - it make easy to training new on boarding
What do you dislike about the product?
Not able to call or discuss with Skedulo Support team through phone.
What problems is the product solving and how is that benefiting you?
Scheduling our practitioner to the our customer. It save us more than 25% time compared to our old process
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