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If they are in a trade looking for a software, this would be a great system to organize jobs
What do you like best about the product?
Upside, the mobile application is easy to use, easy to understand. Staff can learn the mobile functions easily. The paperclip option is fantastic where additional information for the job can be attached for workers to obtain specific details.
We implemented the software into a new region, and the emoloyees love they can see their schedule in real time.
The website takes more adaptation and training but once learned it is great software to organize workers schedule.
Customer support from Patty Frohme has been great! She promplty responds back to my email inquiries, offers suggestions and looks for resolutions. I am so thankful for her assistance.
We implemented the software into a new region, and the emoloyees love they can see their schedule in real time.
The website takes more adaptation and training but once learned it is great software to organize workers schedule.
Customer support from Patty Frohme has been great! She promplty responds back to my email inquiries, offers suggestions and looks for resolutions. I am so thankful for her assistance.
What do you dislike about the product?
If jobs can be searched using client name instead of job#. There are reoccuring jobs for the same customer, if there is a process to easily identified how many service visits were provided to a customer, to review previous notes from a job. This would maintain communication between coworkers who is aiding with the client.
When a client visit is completed, but then worker wishes to add more information to the visit and is now unable to do so. It would be nice to have a window of 30 minutes or 24 hours to make changes, add notes, to ensure all data is inputted. Some days are more rushed than others and pertinent information relating to the job may come to mind shortly after documentation is completed depending the environment the worker is in completing.
When a client visit is completed, but then worker wishes to add more information to the visit and is now unable to do so. It would be nice to have a window of 30 minutes or 24 hours to make changes, add notes, to ensure all data is inputted. Some days are more rushed than others and pertinent information relating to the job may come to mind shortly after documentation is completed depending the environment the worker is in completing.
What problems is the product solving and how is that benefiting you?
Improve communication, time management and proficiency in services by standardizing staff scheduling across the province of Ontario and hopefully in the near future we implement it to services nationally. Previously schedules were created on different excel spread sheets completed in siloed environments. This software almalgamates the information and alows the team and clients to support one another remotely by storing the information in one place.
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Clear, Concise and Easy to use!
What do you like best about the product?
Skedulo truly simplifies the process of scheduling, monitoring, and scale our services.
What do you dislike about the product?
I do not particularly like that you can not schedule out more than a set number of days but we are finding ways to work with this constraint
What problems is the product solving and how is that benefiting you?
Scheduling a large number of jobs at one time.
Pros and Cons of Skedulo
What do you like best about the product?
I like that schedules are all in one place and that they can be synched with my Google calendar. I also like that it is easy for the user to block off unavailable days so that you are not double booked. The tool for marking days complete is simple but if there was a reminder notification to mark when you start a job that would be helpful.
What do you dislike about the product?
I wish that the notifications for new jobs would be in chronological date order. The randomness is difficult. I also wonder if there is a way to approve jobs for the entire year. Having jobs sitting in notifications and not populating on your calendar makes it easy to miss something which could be catastrophic for business. I also wonder if there is a way to improve the app view to make it easier to see the weekly/monthly calendar on the phone.
What problems is the product solving and how is that benefiting you?
Skedulo is used to notify the employees when they need to be on-site at different locations. At this point, I am still relying heavily on the Google calendar and other tools to manage my projects.
Limited Features
What do you like best about the product?
Honestly, I haven't found anything that I like. Perhaps the interfacing with my Google calendar, but that still seems to have glitches.
What do you dislike about the product?
Not showing events chronologically
Have to click on dot in calendar to see event
Once item added to google calendar and a change happens, it is not reflected
Have to click on dot in calendar to see event
Once item added to google calendar and a change happens, it is not reflected
What problems is the product solving and how is that benefiting you?
I have yet to see a problem that it has solved. Our internal system was much better.
Review of Skedulo
What do you like best about the product?
User friendly
Details that can be entered
Details that can be entered
What do you dislike about the product?
Glitchs still needs fixing
The distance calculated not working.
The distance calculated not working.
What problems is the product solving and how is that benefiting you?
Matching the staff to the clients- better rostering based on staff availability and client needs
Still learning my way around
What do you like best about the product?
I like all of the different views and filters. I like how easy it is to dispatch a lot of jobs at once.
What do you dislike about the product?
I don't like that I am not able to simply delete a day. I also do not like that on the calendar, all I can see is "JOB" instead of something like the account or resource.
What problems is the product solving and how is that benefiting you?
Skedulo has helped me better understnad the breakdown of projects in my company.
World Class Vendor Partner
What do you like best about the product?
Partnership, solution orientation, innovation, quality of delivery, flexibility, communication
What do you dislike about the product?
Clarity of different product offering during sales cycle
What problems is the product solving and how is that benefiting you?
Skedulo provided us with a national digital scheduling solution for our Home Dialysis division where we were historically utilizing manual methods (i.e. paper calendars, white boards, etc.) to coordinate 1250+ Home dialysis clinics. It also provided a market level outlook to further allow us to leverage economics of scale to improve the support of our Home dialysis Patients. The product has provided clarity and visibility into present state staffing models and provides us with a critical tool to evolve our staffing models and strategies.
We have not worked out all the kinks yet but they have been good to work with.
What do you like best about the product?
It saves us time. It is easy to understand how to use.
What do you dislike about the product?
Some of the things we need it to do, it is not able to do yet.
What problems is the product solving and how is that benefiting you?
It saves us time and helps us to be more efficient
Pondering Rookie
What do you like best about the product?
It has the potential to be all that we need. We have been waiting for a product that can meet the individual needs of our line of work.
What do you dislike about the product?
Since I am still a rookie, I am still learning the ins and outs of it. If I had one request, it would be for Skedulo to sync to the Google Calendar and be able to edit details from the Google Calendar. As of now, when we sync with Google, a job number is listed. When we are taking an "at a glance" look at our week, the details of the job are not clearly listed on the Google Calendar as of yet. As of now, we are finding that the coaches are using both G-Calendar and Skedulo. We have also not found a way to edit the job number from the calendar. I hopeful that you will find a solution.
What problems is the product solving and how is that benefiting you?
It will help us ensure that all of our coaches are on the projects they are associated with. It will help streamline duplicated assignments. Reconciling, billing, and many more to come. It has been adaptable to each of our needs.
Awesome product & Team!
What do you like best about the product?
The ability to work with a great team that listens and brings your thoughts, ideas, wishes to reality.
What do you dislike about the product?
I have had no problems with Skedulo and/or the Team.
What problems is the product solving and how is that benefiting you?
For us, Home Therapy was using manual scheduling tools that were only visible to whomever was in that building. Now we can view schedules from multiple clinics, allowing scheduling over an area vs. clinic by clinic.
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