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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Anas G.

ServiceNow Owner

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Integration platform with many other systems
What do you dislike about the product?
The user management, the user friendly interface
What problems is the product solving and how is that benefiting you?
Integrating ServiceNow with other system
Recommendations to others considering the product:
Yes


    Hospital & Health Care

Great application backed by great team

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
Jitterbit is easy to use, comes with a lot of prebuilt connectors, charged based on connections not the amount of data or CPU usage, and the team is very responsive and helpful.
What do you dislike about the product?
That we waited so long to get Jitterbit added to our solutions.
What problems is the product solving and how is that benefiting you?
We are using Jitterbit to sync data between multiple systems in real-time and a few systems that are not real-time. This allows us to improve our reporting, improve our response time to our customers, and ensure data accuracy.
Recommendations to others considering the product:
We selected Jitterbit for its functionality, overall cost, pricing structure, and ease of use.


    Alex P.

Makes Integratrion a breeze!

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
Error handling and overall integration is much better than what we had previously been using.
What do you dislike about the product?
Jitterbit university setup for training could use some updates to format.
What problems is the product solving and how is that benefiting you?
We have reduced the time it takes to sync from Salesforce to Oracle and reduced the amound of errors.


    Financial Services

Great for Salesforce Data Migration

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
Able to update SQL code and mapping easily
What do you dislike about the product?
Sometimes it's slow to deploy to the cloud
What problems is the product solving and how is that benefiting you?
Data migrations in Jitterbit vs using data loader is 100x easier


    chulhee k.

The best for Integration with Salesforce

  • May 10, 2022
  • Review verified by G2

What do you like best about the product?
Very straightforward and easy steps to follow.
What do you dislike about the product?
Needs to have some tools for testing and troubleshooting.
What problems is the product solving and how is that benefiting you?
Make it possible for rapid developments for Salesforce integrations.


    Construction

Financial Systems manager

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Ease for building integrations to ERP systems and multiple other bolt ons.
What do you dislike about the product?
Jitterbit fails integrations at some points and notifications of fialure are missing
What problems is the product solving and how is that benefiting you?
none - I am user.


    Publishing

Neutral

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
Useful interface makes it easy for someone who knows what they're doing to get up and running quickly.
What do you dislike about the product?
Only goes so far to solving the integration issue - ETL systems as they exist currently will always need someone who is familiar with the technical sides of both ends of the transaction be involved in the event changes or fixes need to be made.
What problems is the product solving and how is that benefiting you?
Two way transactions between Salesforce and various other vendors and content management systems. Benefits have been questionable since we never rolled anything out in production.


    Retail

Sage 50- Shopify

  • May 10, 2022
  • Review provided by G2

What do you like best about the product?
They have the tools we need to connect our sage system with our shopify store.
What do you dislike about the product?
Still waiting on implementation. Longer than quoted implementation time.
What problems is the product solving and how is that benefiting you?
Unsure, we haven't finished the implementation process but they assure me they're working on it all.
Recommendations to others considering the product:
Get a firm time of implementation with them and be very specific about your wants and needs. They're great to work with though!


    Jeffrey B.

Amazing Company and Product

  • May 06, 2022
  • Review verified by G2

What do you like best about the product?
Jitterbit was been crucial to integrating several systems (Banner, Pardot, Warehouse, Salesforce) on our campus. Jitterbit is very stable. On the rare occasion, we needed support, their support staff is top-notch. Very quick to resolve any issues. They are great to work with when new integration comes up. Communication has been great with upcoming product updates.
What do you dislike about the product?
None. It solves a problem to a very common issue with Universities
What problems is the product solving and how is that benefiting you?
Integration with Salesforce between Banner, Pardot, SQL 2019 warehouse
Recommendations to others considering the product:
Jitterbit has been a blessing to work with. Very stable product.


    Faraj D.

Great customer service and platform

  • April 28, 2022
  • Review verified by G2

What do you like best about the product?
Our Jitterbit support agents are extremely helpful. They always answer our questions promptly and are quick to get us assistance when we need it.
What do you dislike about the product?
We have been a customer for about 3 years. Any concerns we had were addressed and they made sure we were happy. No dislikes.
What problems is the product solving and how is that benefiting you?
We used Jitterbit to connect our document management system to Salesforce. We were able to sync documents from Salesforce into our DMS.