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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rowan S.

Jitterbit have delivered our Oracle Fusion Cloud integration!

  • October 08, 2021
  • Review verified by G2

What do you like best about the product?
Working with the Jitterbit team has been a great experience, both with the team and the product, so we can see that we made an excellent choice! I can see other opportunities in the business to improve efficiencies and feel confident we can achieve what we want
What do you dislike about the product?
Not much that is negative; perhaps the fact that data storage for reference purposes is only available for active sessions made the design a little more complicated but has proved to only be a minor concern which we overcame without difficulty
What problems is the product solving and how is that benefiting you?
We are now able to integrate and process much larger transaction volumes and data loads using this tool, with minimal impact on headcount


    Collin W.

Jitterbit is a fantastic tool to implement Salesforce with your in-house ERP Database system.

  • October 07, 2021
  • Review provided by G2

What do you like best about the product?
- Agent connection to on-premise SQL DB
- Built in tools to connect to Salesforce Database
What do you dislike about the product?
- The alerting as it stands right now is challenging to set up and understand. They said they're working on a solution to improve that though.
What problems is the product solving and how is that benefiting you?
- Sending our Estimate/Work Order info from our on-prem ERP platform to Salesforce as open Opportunities. Also syncing out Customer's from the ERP system into Salesforce as well.


    Furniture

Easy integrations with great support

  • September 20, 2021
  • Review verified by G2

What do you like best about the product?
Data integrations can be set up relatively easy and quick, espescially for Salesforce. The support is very good, with quick and qualitive responses.
What do you dislike about the product?
When in need of less common functionalities, it can be hard to find the information needed. This counts for example for the provided plugins, in which documentation can be limited.
What problems is the product solving and how is that benefiting you?
Data integrations between Salesforce and on premise databases.
Event based folder structure manipulations based on Salesforce triggers


    Christopher L.

Jitterbit for Marketplace Integration

  • August 24, 2021
  • Review verified by G2

What do you like best about the product?
Flexibility to meet the demands of our 150 different trading partners
What do you dislike about the product?
Needs better logging or trading partner insight.
What problems is the product solving and how is that benefiting you?
We are an online distributor of office furniture. As the market moved from less wholesale to more marketplace-driven, we needed a versatile tool to connect to a wide variety of trading partners via EDI X12, API, and flat file transfers.

Jitterbit allows us to meet our trading partners' diverse demands for data and marketplace integration. The tool has scaled exceptionally well to meet our needs over the past six years.


    Dan W.

Excellent business systems integration platform

  • July 26, 2021
  • Review verified by G2

What do you like best about the product?
Easy to use, wire diagram view, great support, dedicated technical expert and customer success manager. I like that we can build all our integrations on a single standard platform.
What do you dislike about the product?
The cost was a little more than I originally wanted. We now use it to integrate all our major business systems so the ROI is great.
What problems is the product solving and how is that benefiting you?
We used it to connect ADP, Aspire (our CRM system), NetSuite ERP financials, and SQL Enterprise database. We are working to increase its use in business reporting metrics through moving data from GoCanvas to SQL where we can create reporting with Power BI.


    Commercial Real Estate

Amazing API Product

  • July 23, 2021
  • Review provided by G2

What do you like best about the product?
Jitterbit was extremely helpful in bridging the gap between two of my company's most critical business systems. Without having much knowledge on how to code, the Jitterbit system as well as their excellent resource guides and employees made reaching our end goal achievable and fun!
What do you dislike about the product?
No complaints on our end! Everything about Jitterbit has been excellent!
What problems is the product solving and how is that benefiting you?
Our goal is to reduce the number of manual processes within our company. Using Jitterbit, we have reduced hours spent on specific projects allowing those resources to be allocated to other divisions within the company.


    Commercial Real Estate

Amazing software & great customer support

  • July 22, 2021
  • Review verified by G2

What do you like best about the product?
The software is excellent for integrations.
What do you dislike about the product?
The software is complicated but has a depth of functionality.
What problems is the product solving and how is that benefiting you?
We integrated two software platforms and seamlessly were able to reduce hours working at manual tasks.


    Ravi Teja D.

Intuitive and user friendly

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
User Friendlyness of the tool, making api calls easier without much code overhead.
What do you dislike about the product?
GUI can be made better and segerating documents.
What problems is the product solving and how is that benefiting you?
reducing the amount of time spent on code.


    Mark A.

Excellent product/service!!!

  • May 28, 2021
  • Review verified by G2

What do you like best about the product?
Jitterbit is a extremely solid performing tool that gets the job well to manage CPQ and Billing transactional data between our CRM and ERP systems.
What do you dislike about the product?
Not much to dislike; the user interface is very robust and gets the job done really well.
What problems is the product solving and how is that benefiting you?
ETL of transactional data between CRM (Salesforce) and ERP (NetSuite).


    Kendra F.

Excellent customer support and solid product

  • May 17, 2021
  • Review provided by G2

What do you like best about the product?
It was able to meet our complex integration needs, including creating multiple objects in Salesforce from one CSV file and using our native duplicate rules to eliminate duplicates.
What do you dislike about the product?
We had some confusion with new staff figuring out how to use the new tool, but Jitterbit staff has been very helpful for onboarding.
What problems is the product solving and how is that benefiting you?
Program staff had to perform double data entry into two seperate database several times a day. With this integration, staff will now only have to enter data into one database.