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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    alfonso p.

Great EDI Integration Alternative

  • April 14, 2020
  • Review verified by G2

What do you like best about the product?
Combination of features and ease of use that allows rapid development, testing and release of EDI integrations.

The simplicity of creating translations and the availability of out of the box connectors to popular platforms is also a plus for Jitterbit.
What do you dislike about the product?
UI could be refreshed with newer technologies, and documentation on some plug-ins could be a bit better.
What problems is the product solving and how is that benefiting you?
We integrate with our customers and entire supply chain via EDI communications. Jitterbit provides the translation engine that makes it possible for us to create and maintain those integrations internally, making both faster to integrate and more cost effective.
Recommendations to others considering the product:
Leverage demos, speak to existing customers, and align requirements with feature set as part of the evaluation process.


    Mihai P.

We used Jitterbit to build a custom integration between our registration platform and Salesforce.

  • April 08, 2020
  • Review provided by G2

What do you like best about the product?
More functionalities than other popular middleware platforms.
What do you dislike about the product?
Design studio desktop app feels old fashioned.
What problems is the product solving and how is that benefiting you?
Automate some critical processes in the business and reduce manual work.
Recommendations to others considering the product:
Try cloud studio, it's more user friendly.


    Michael H.

Developer-Free Integration

  • January 22, 2020
  • Review provided by G2

What do you like best about the product?
We've been on the Jitterbit platform for integrations with NetSuite for just over two years.

I can't say enough about the capabilities we've been able to use to simplify our workflows, speed up syncing between platforms and ultimately provide the experience we expect to deliver to our customers. All without having to have full-time developers on staff or on call. our BA's are able to set up and maintain the integrations without in-house delvoeper.

The available training resources and access to the Jitterbit team have ensured that we have had ZERO days down related to integrations since go-live in January of 2018!

We looked at other integration platforms and found Jitterbit to fit our needs the best when we weighed cost, support, and flexibility.
What do you dislike about the product?
our other integration platforms aren't as easy.
What problems is the product solving and how is that benefiting you?
We've done integrations from our non-API Ecomm platform, multiple other non-ERP environments that we need to have real-time connection and updates with NetSuite and the platform, along with some email to order integrations that do ETL.

We've been able to automate quickly (Days, not weeks) with the open API platforms, without having to outsource to expensive developers.
Recommendations to others considering the product:
We love the flexibility of the product and the resources to support development.


    Slav R.

Best Integration platform between SQL DB and our SalesForce

  • January 15, 2020
  • Review verified by G2

What do you like best about the product?
Jitterbit makes integration with Salesforce easy. I've been using Jitterbit for almost a year now and everything works smooth.
The mapping interface is the BEST. Scheduled operations very helpfull. Support team is very responsive and willing to spend extra time helping you solve issues.
What do you dislike about the product?
So far we have no complains about the product
What problems is the product solving and how is that benefiting you?
With Jitterbit we are able to sync our internal DB with the SalesForce


    Julianne B.

Fast and Effective ETL Integration Tool for Salesforce.com

  • December 27, 2019
  • Review verified by G2

What do you like best about the product?
Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth.

The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours.

Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.
What do you dislike about the product?
The support forum is good but a little chaotic at times to navigate.
What problems is the product solving and how is that benefiting you?
We are integrating SQL databases housed on Azure with Salesforce.com.


    Mehboob A.

Best Integration Tool and easy to use

  • November 23, 2019
  • Review verified by G2

What do you like best about the product?
The Ability to conenct with diffrent enviroemtn, Building APIs and integrations faster using reusable Component.
What do you dislike about the product?
There are few limitation I have come across using Cloud Agent Over Private Agent
What problems is the product solving and how is that benefiting you?
Replacing existing interfaces and building new interfaces between different systems with one tool for high availability and less dependency
Recommendations to others considering the product:
It is very easy to learn and provide greater functionality to connect the world. Jitterbit helps businesses make faster, more effective decisions by enabling them to unify and exploit data from all sources. Cloud based tool provides high Availability and better Reliability


    Chad B.

Great Product, Great Service!

  • November 19, 2019
  • Review verified by G2

What do you like best about the product?
It works! We've been using Jitterbit about 3 years now and I still thoroughly enjoy the product. I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too. Has always been responsive and knowledgeable.
What do you dislike about the product?
I honestly can't come up with something I dislike. Documentation was helpful and I referred to it quite often to learn the Jitterbit scripting language and the on-boarding training classes helped us get up and running quite quickly. Licensing by endpoint can get tricky, but Jitterbit has proved to be very accommodating and understanding of our needs and business practices.
What problems is the product solving and how is that benefiting you?
We are using Jitterbit in a plethora of ways... To sync and move data between Oracle and Salesforce (both ways), to connect to another systems API interface and pull data into our data lake, to pickup files dropped off from various vendors for us to ingest, and to stock our Data Lake with data from various places. We have realized 50% faster load times, 75% less time spent on maintenance process changes, and wide adoption across our institution.


    Wholesale

Powerful integration tool with great support

  • November 18, 2019
  • Review verified by G2

What do you like best about the product?
The user interface is much better than some of the other integration tools that we've tried. The community around this product is very helpful and willing to share. There are plenty of examples to get you going.
What do you dislike about the product?
This could be a good thing or a bad thing, depending on your perspective, but updates come very rapidly. It's great that they're making improvements, but sometimes it makes it difficult to keep up. Updates come at a rate of 3 to 4 per quarter.
What problems is the product solving and how is that benefiting you?
We're integrating NetSuite, Dynamics CRM, and SQL databases. Because of the success we've seen with some of the initial jobs we created, we've got several integration projects lined up that will save countless man-hours and eliminate nearly all opportunity for order errors.


    Medical Devices

Jitterbit - endless posibilities. truely scalable and robust iPaaS

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Flexibility - global/project variables for simplified management of data needed in multiple places. Import/Export ability between projects and environments.
Robust - Cloud agent always online, great error reporting - customizable to show as much detail as you need, browser and desktop Studio apps. Can run multiple instances/different versions of studio on one PC.
Jitterbit University - online training videos, from basics to advanced features
Support/Account Management - Knowledgeable, friendly and customer centric culture
What do you dislike about the product?
Whilst prebuilt connectors are very helpful, can feel overwhelming to a beginner.
What problems is the product solving and how is that benefiting you?
Vastly improved error handling for data transmission. Full audit trail. Easy to copy and customise projects reduce cost of future endpoint implementations.


    Patrick M.

All singing, all dancing

  • November 08, 2019
  • Review verified by G2

What do you like best about the product?
Jitterbit will reduce a lot of integration headaches for us, as it's amazing functionality enables us to get all the data that we need from platforms into our system.
What do you dislike about the product?
Nothing that I dislike about it. It looks like it has everything we need as a solution.
What problems is the product solving and how is that benefiting you?
Jitterbit allows us to streamline integrations between our clients' CRMs and our system - this means less work for us trying to figure out how to get all the data we need, less time getting the integration done, and happier clients.
Recommendations to others considering the product:
If you're looking for a solution that enables you to obtain data from other systems to integrate with yours, then I recommend looking at Jitterbit because of the depth and breadth of functionality available.