Jitterbit Harmony Enterprise Integration platform-as-a-service (EiPaaS)
Jitterbit Harmony Enterprise iPaaS | 1Reviews from AWS Marketplace
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7 years of use & counting
What do you like best about the product?
Small, customizeable integration pattern list.
Wide range of communication protocols and file formats.
Many ways to build unique capabilities & integration features.
Wide range of communication protocols and file formats.
Many ways to build unique capabilities & integration features.
What do you dislike about the product?
No best practice docs.
Not enough keyboard shortcuts -- too many clicks
Speed in the appearance of new utility operations/scripts addressing best practice.
Not enough keyboard shortcuts -- too many clicks
Speed in the appearance of new utility operations/scripts addressing best practice.
What problems is the product solving and how is that benefiting you?
Real-time integration, parallel processing, data chunking, proactive monitoring
Recommendations to others considering the product:
Choose small POCs and measure design & test development times.
Look for ways to document designs and don't ignore ease of troubleshooting and future design enhancement.
Look for ways to document designs and don't ignore ease of troubleshooting and future design enhancement.
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Jitterbit Agile Implementations
What do you like best about the product?
As our business continues to grow globally, we have been able to implement our Salesforce integrations with our key enterprise applications. Within 12 months we have been able to roll out three applications within short time frames, this has been a huge success and we expand in an agile environment!
What do you dislike about the product?
Ensuring that we upkeep with the Jitterbit releases.
What problems is the product solving and how is that benefiting you?
Data harmonization and visibility into key data attributes which are critical to our markets.
Recommendations to others considering the product:
Highly recommended, excellent developers and support!
Jitterbit - the orchestration platform of our data model
What do you like best about the product?
Its low code approach and Jitterbit's API Gateway. We value how simple it is to build integrations using the platform, allowing us to deliver projects quicker and in very reliable way. Thanks to its low-code approach and the out-the-box connectivity to widely used systems (like Salesforce and NetSuite) we were able to get real value right after implementing Jitterbit. Additionally, we use JItterbit's API gateway quite extensively to create our own API endpoints that enable us to integrate systems in real time.
What do you dislike about the product?
The design and performance of the Web Management Console could be improved. All gets better once you realise there's an API manager!
What problems is the product solving and how is that benefiting you?
Jitterbit plays a key role in the orchestration of our internal data model. It drives communication between the different platforms and services we use internally, providing us with a single view of our customer. Jitterbit enables us to enhance our data model and reduce the turnaround of many projects that would have required bespoke integrations to be built from scratch. Instead, we are able to design and build integrations leaving the technical side of things aside and focusing on what matters to us - the business requirements.
Recommendations to others considering the product:
If your integrations do not require accessing data/platforms that sit behind your firewall, then I would suggest going with their cloud deployment or even with their self-managed environment in the Jitterbit Cloud. I would also suggest them to adopt Jitterbit's API gateway as this is a must if you are looking to build real-time integrations.
Data transfer made easy
What do you like best about the product?
Easy GUI control of data transfer. Test as you develop.
What do you dislike about the product?
Some small quirks. Scales poorly to 4k screens.
What problems is the product solving and how is that benefiting you?
Rapid, reliable deplyment of data transfer routines between flat file, MSSQL and API data sources.
Straightforward ETL Tool with Good Salesforce Connector; Price Right
What do you like best about the product?
Not overkill (like Informix) for what we needed (Salesforce org data maintenance and setup). Came with built-in training and wasn't too hard to learn and get up and running. Cloud platform was just in place when we got on board, and that was a big advantage for us.
What do you dislike about the product?
Not as easy to create complex flow/logic in Jitterbit as a full ETL tool like Informix, SSIS, etc. For data flows that require a lot of conditionals, tests, and actual code, it's not the ideal tool.
What problems is the product solving and how is that benefiting you?
We need to perform Salesforce org data maintenance and setup - load it from ERP system's operational data store. It's really the connectors that make Jitterbit so helpful. They put a lot of work into engineering their Salesforce tools, and that made our job much easier.
Recommendations to others considering the product:
It's great for small to medium-size outfits not accustomed to doing ETL in other ways, who want to load data into Salesforce.
Jitterbit, Simple but Effective
What do you like best about the product?
The intuitive interface of the Jitterbit Harmony platform make it easy for easy to create, update or just understand an our integrations. Jitterbit support has always been responses and we also receive proactive tips to improve our platform. The product is designed to be light weight making it a very agile platform.
What do you dislike about the product?
The ability to full audit changes in the platform is a something that i would like to see in more depth, there is enough to understand the changes at a high level to medium level.
What problems is the product solving and how is that benefiting you?
Originally purchased to handle the integration between Salesforce and Sage X3, where due to the level of complexity, there were a number of challenges which the Jitterbit platform provided solutions. We are now utilising the platform for a number of other integrations.
Recommendations to others considering the product:
It is quick to install, and build out your first project, and with more connectors coming to the platform, this will make it even quicker than it is. The user interface is easy to understand and self serve, enabling you to control end to end of an integration. The support provided by Jitterbit is brilliant and they will work with you to achieve your end goals for integrations.
Makes our SAP integration requirements into Salesforce so simple!
What do you like best about the product?
Where we have many different systems, and we are looking to bring in new information we are able to simply reuse parts of the integration simply and quickly. This makes for a quick turn around when the business makes requests on the integration team. The client interface is very nice to use, with a lot of help on how to build integrations and end point linking. The mapping tool is an actual delight to use.
What do you dislike about the product?
Some of the error notifications could be improved, but I understand this could be down to the way we use the tool.
What problems is the product solving and how is that benefiting you?
We are trying to integrate our SAP information into various other systems, including SalesForce and Einstein Analytics. It has made the process very simple for us to now add further data is extremely quick once a specification has been received.
Recommendations to others considering the product:
There are a lot of options in the Salesforce area and companies trying to get your business. Please stop looking and just get on board with Jitterbit. A great tool with amazing support from the team
Amazing Support for a Great Tool!
What do you like best about the product?
We use Jitterbit for almost all our integrations. We often contact support and open cases for technical questions or to get some best practices suggestions. All of our cases have been answered in less that 24 hours, even the ones with low priority. For more complex technical/development questions, we were able to get a 1 on 1 with a technician that really know his stuff. We also have our Customer Success Manager that is amazing, she will answer any of my questions almost right away, or if she doesn't know the answer, she will connect me with the right person. I've been using Jitterbit for a couple years now and I never had a bad experience with their support.
What do you dislike about the product?
Their "success central" site is pretty good, but I thought it was lacking video tutorials. They had a lot of documentation but for me (I'm more visual) it's usually easier to understand through videos.
But they started working on it now for the last couple months, they added a section called "Tech Talks" and they have webinars where we can ask questions. So they're getting there.
But they started working on it now for the last couple months, they added a section called "Tech Talks" and they have webinars where we can ask questions. So they're getting there.
What problems is the product solving and how is that benefiting you?
Synchronizing our different application (CRM, ERP, custom app).
Creating files and storing them on file share.
Uploading/Exporting data to different systems.
Creating files and storing them on file share.
Uploading/Exporting data to different systems.
Recommendations to others considering the product:
Very easy to use, but also highly customizable with scripting and APIs.
Easily Implementation with Jitterbit
What do you like best about the product?
The ease of setting up integrations has been fantastic. The flexibility and multiple options for workflows and error handling is great and is able to process large data sets quickly. The support from the Jitterbit team is fantastic and they ensure that the product is performing the way we need it to.
What do you dislike about the product?
The biggest challenge we have encountered is multiple developers making changes to integrations and not knowing exactly what is different between their local environment and what has been deployed.
What problems is the product solving and how is that benefiting you?
Jitterbit is allowing us to load data from our SQL databases into Sales Force and to move data from Sales Force into our data warehouse. With Jitterbit we are able to move large data sets to and from Sales Force easily allowing our end users to get updated data quickly.
Great Experience with Jitterbit
What do you like best about the product?
Ease of use of the tools to build ETL workflows, easy to understand issues/errors, adding new ETL flows is extremely easy compared to previous tool we used. Great support and our Jitterbit contacts care about our success using the product on an ongoing basis vs. just at renewal or time of the initial sale.
What do you dislike about the product?
When multiple Jitterbit developers are making changes concurrently, occasionally, a commit from one will overwrite changes made by another. Better versioning and collision detecting of changes would be a great enhancement.
What problems is the product solving and how is that benefiting you?
ETL data interchange between our Salesforce orgs and our backend OLTP systems as well as data from Salesforce to our Data warehouse. Near real-time exchanging of data for quick action by our sales team.
Our business users love to see a quick response time from request to implementation and Jitterbit enables a very short lead time in situations where a Jitterbit-only change will meet their needs.
Our business users love to see a quick response time from request to implementation and Jitterbit enables a very short lead time in situations where a Jitterbit-only change will meet their needs.
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