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External reviews

289 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Michael P.

Great Product!

  • July 11, 2018
  • Review provided by G2

What do you like best about the product?
Flexibility, Pricing and Connectivity - easy to use. It has an amazing amount of connectors that allows for you to do onprem to offprem or offprem to offprem integration. I also like the API to API connectivity or API to ODBC connectivity, helps make our overall data integration effort that much more robust. The salesforce integration using Jitterbit Connect is very simple and easy to use. The built in wizards are very helpful! In otherwords, you don't have to be a programmer to leverage this product.
What do you dislike about the product?
Nothing, it is a great produce, love everything about it.
What problems is the product solving and how is that benefiting you?
Cloud Integration between our onprem servicing system with salesforce. We also use it to keep our onprem data warehouse in sync.
Recommendations to others considering the product:
Make sure that you rightsize your purchase. In our case, the Jitterbit staff was very helpful in making sure we had the right number of agents...and it turns out it worked perfect for us.


    Information Technology and Services

Great product to use for bulk uploading contact, leads and accounts.

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
I like that their is no limit to how many records you can upload at a time. All you need to do is create a csv file with the records you want to upload or edit. Setup is really easy and quick.
What do you dislike about the product?
I don't like that you can't use jitterbit on a MAC and a windows PC with the same account.
What problems is the product solving and how is that benefiting you?
Jitterbit helps us bulk upload more items into our Salesforce Org then the Salesforce Data loader. It is much quicker and easier to use than the Salesforce data loader.


    Samuel L.

Super powerful with a comprehensive feature set

  • June 05, 2018
  • Review verified by G2

What do you like best about the product?
Very good integration capabilities with Salesforce and SQL databases.
Support is excellent and improvements are always flowing.
What do you dislike about the product?
Pretty complicated to use for the first time even with the documentation. Would appreciate video tutorials.
What problems is the product solving and how is that benefiting you?
syncing data between Salesforce and SQL database
Recommendations to others considering the product:
Extremely powerful and versatile toolkit. I love that it can be deployed as a cloud based service and can be remotely managed. Support is excellent. Definitely worth the price. I would highly recommend.


    Ryan B.

Stable, intuitive, flexible iPAAS

  • May 14, 2018
  • Review verified by G2

What do you like best about the product?
I like the ease of connections and mapping between schemas. The ability to build more complex logic into the mappings is a huge bonus. When I've had questions on how to best accomplish my needs support has been very responsive and knowledgeable.
What do you dislike about the product?
More pre-built templates are always a good thing, but I had the major ones that I needed for our mission critical integrations out of the box.
What problems is the product solving and how is that benefiting you?
We selected Jitterbit as our integration platform at the beginning of our NetSuite implementation based on our portfolio of applications. This tool allowed us the flexibility to perform complex transformations - simply and intuitively. As another reviewer referenced - we are also utilizing the ability to call a saved search in NetSuite directly from Jitterbit and transform the results to meet the input requirements for other systems. This has been extremely useful by letting certain NetSuite users (with access to the saved search) the ability to modify the criteria as needed.

The ability to create and reference complex text files was a critical requirement for our operations and JItterbit handles that easily.

The stability of Jitterbit has been exceptional over the past 22 months we have been live on NetSuite and we are calling hundreds of operations daily to pass transactional and entity data between NetSuite and our other platforms.

I highly recommend Jitterbit for anyone considering an iPaaS that integrates easily with NetSuite.
Recommendations to others considering the product:
Definetly consider support, flexibility, ease of use and the future roadmap of all vendors. We evaluated several platforms before landing on Jitterbit.


    Nathan D.

Fast and Efficient ETLing; Great for Salesforce Integrations

  • May 08, 2018
  • Review verified by G2

What do you like best about the product?
Jitterbit's GUI is intuitive and easy to navigate. The connection tools are well organized and setting up complex operations is a breeze. The mouse-over info boxes within the scripting environment is a major time saver when you're trying to leverage the built in functions and navigate the syntax.
What do you dislike about the product?
A web-based development environment would be a good move; to avoid updates to the desktop studio. When viewing dependencies, it would be nice if the child window could pop-out, rather than be bound to the parent window.
What problems is the product solving and how is that benefiting you?
I principally use Jitterbit to mediate flat-file based ETL procedures from MS SQL server to FTP and also Salesforce updates/inserts. The Salesforce connectors are extremely easy to use and coupling them with SQL table updates, receipt files, and e-mail notifications is also easy.


    Philip H.

Jitterbit has been a great solution for our cloud integration

  • April 30, 2018
  • Review verified by G2

What do you like best about the product?
Reliable performance
Integration flexibility
Great service with quick response to any problems
What do you dislike about the product?
This product has been mostly set it and forget it for us so I don't have any glaring dislikes. Early on understanding error logs was one of the issues we had.
What problems is the product solving and how is that benefiting you?
We are currently using Jitterbit to connect Salesforce and Dynamics GP. We have been please with how this is working and are looking to expand uses.


    Religious Institutions

Jitterbit makes work easy

  • April 26, 2018
  • Review verified by G2

What do you like best about the product?
Jitterbit allows for both simple mapping and complex field logic when integrating and manipulating data. Jitterbit Harmony gives you the ability to monitor your projects from anywhere. They also offer Non-Profit pricing.
What do you dislike about the product?
I have only had a positive experience with Jitterbit. They are continuing to update their product with frequent new releases. Their customer support is excellent in providing solutions to any problems that arise.
What problems is the product solving and how is that benefiting you?
We use Jitterbit to migrate and manipulate data across multiple platforms, including Salesforce, SQL databases, APIs, FTP, and local flat files


    David A.

Integration Review

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
The main thing I really like about Jitterbit is how easy it is to get an integration up and running with various external systems and Salesforce.

Also there customer support is responsive and they do the best they can to support their customers.
What do you dislike about the product?
The main thing I disliked about jitterbit has actually been resolved. I started learning jitterbit a few years ago and at that time there wasn't a lot of information on how to setup an integration and debug issues. However they now have really good online based training that teaches you how to use the product.
What problems is the product solving and how is that benefiting you?
Depends on the client. I have worked on all sorts of integration projects ranging from legacy DB systems, Oracle, SAP and salesforce.
Recommendations to others considering the product:
I would highly recommend using jitterbit over a product like Informatica in a heart beat. Jitterbit is easy to use, the customer service is excellent.

In my opinion and in my world (Salesforce consulting). Jitterbit is the best integration product on the market.


    Anil M.

Cutting edge product for enterprise integration needs

  • April 19, 2018
  • Review verified by G2

What do you like best about the product?
Ease of Usage, flexibility to build and amazing Vendor Support. The core concepts are easy to understand and flexibility to implement complex use cases as well. There are a number of specific application connectors along with generic ones to meet any type of integration needs. Highly recommend this product for simple as well as complex integration needs
What do you dislike about the product?
Nothing much to highlight but I think Studio interface can be improved better.
What problems is the product solving and how is that benefiting you?
We are looking for the Enterprise solution to integrate all our Back Office applications. Using Jitterbit we integrated Intacct ERP, RevSYM, Salesforce and visual compliance applications. We will continue leverage the platform to develop the new API's using the Jitterbit harmony.
Recommendations to others considering the product:
For simple integrations as well as complex integrations with all application systems this product can be considered . We evaulated Mulesoft and jitterbit - The pricing , PS and product support is phenomenol for Jitterbit .Highly recommend the product


    Alex H.

Great Integration Tool For Salesforce

  • April 19, 2018
  • Review verified by G2

What do you like best about the product?
We are using Jitterbit to integrate with Salesforce and it is so easy to drag and drop the fields to get information into the right place. Everything is very intuitive and is pretty difficult to screw up. We also like how we can have it talk to multiple ERP and other systems with no issues.
What do you dislike about the product?
The Jitterbit studio can take a long time to load the data.

You still need to install something on your computer to use the studio.
What problems is the product solving and how is that benefiting you?
JItterbit has allowed us to have our ERP systems (2 of them) and Salesforce talk back and forth with data. This has saved our users a ton of extra time as it means that they do not have to enter data into two systems.

When the correct data is put into one system the other system is automatically updated to reflect this.