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Jitterbit Harmony Enterprise Automation Platform

Jitterbit Harmony Enterprise iPaaS | 1

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External reviews

50 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Elizabeth (Liz) B.

Great, simple application and unbelievable tech support

  • February 25, 2021
  • Review verified by G2

What do you like best about the product?
We were assigned a dedicated developer to work closely with us on an ever changing and tight deadline project.
What do you dislike about the product?
I would not say there was anything I disliked. They were very good at coming up with solutions to problems we had if their tool might not been able to do exactly what we needed and in fact, these problems were far and few
What problems is the product solving and how is that benefiting you?
We need a database to store and collect compensation data for 130 R1 universities. We then needed to push that data back out to the universities for verification. We also sliced and diced the data before sending out. We then needed to review the data and approve any changes the universities might have made before updating the database. We created customized reports, Crystal reports, and the used an api to send data to a website lookup.
Recommendations to others considering the product:
I strongly believe the tool is flexible and delivers on requirements.


    Diogo P.

Salesforce & GP Integration

  • May 31, 2020
  • Review provided by G2

What do you like best about the product?
I liked the integration tools within the solution and having used Data Cloud Loader (free Solution) for while we new the value on the paid solution would be there. I definitely recommend the Data Cloud Loader as great starting points and achieve lot with a awesome free solution, system basic functions and data transfer can be achieved.

We have then moved to the API and more complexed integration with Microsoft on premise GP platform hosing internal operations.
What do you dislike about the product?
I would like to see more hands on guides when on-boarded. Even though we have had the solution documentation and University to learn as method to speed the process of providing value a more detailed on-boarding would be beneficial for some .

However, if time is not such a pressing problem the university and documentation are done in great format and teams can certainly pick the the basic scenarios and experiment from there by trial and error in most cases.
What problems is the product solving and how is that benefiting you?
We have solved the data transfer between a modern cloud only platform such as Salesforce and provided the necessary operational data to legacy on-premise system such as Microsoft Dynamics GP
Recommendations to others considering the product:
It is a robust and valuable solution if you have the requirements beyond Jitterbit Data Cloud Loader. it is recommend to try that out and see the solution in free mode which is certainly great calue for money and can deliver a lot for free solution.
Once paid the sky in the limit and empower the internal integrations to be done by click and at very fast rate in my experience.


    Apparel & Fashion

Reliable Service & Great Team

  • May 26, 2020
  • Review verified by G2

What do you like best about the product?
I enjoy working with the team. They are always very helpful and make sure they are constantly in reach.
They do focus on the customer first and find solutions that are best for us and our end users
What do you dislike about the product?
Really hard to find something I dislike. Coming up blank..
What problems is the product solving and how is that benefiting you?
We are solving multiple items with VINYL. By using VINYL we have found a way to make our technology that has been around over 20+ years actually make it a commercial solution
Recommendations to others considering the product:
It can be an easy to use system. Keep it simple and enjoy the amount that VINYL has to offer.


    Dan R.

Good low code framework for applications

  • May 21, 2020
  • Review verified by G2

What do you like best about the product?
Form/page design is very intuitive and easy to manage.
What do you dislike about the product?
Some inconsistencies based on display resolution (some grid views will truncate columns rather than provide horizontal scroll bars). Additionally, it would be helpful to be able to create database views from within the IDE.
What problems is the product solving and how is that benefiting you?
We've been able to build apps that fill in the gaps that aren't covered by our ERP system.


    Chris K.

Outstanding product with outstanding support

  • April 23, 2020
  • Review verified by G2

What do you like best about the product?
The granular level of customization we can do, the reporting we can do, the huge amount of ETLs we ask of it, and the stability of the product. I can't think of one incident assigned to my team as a "jitterbit issue" that has actually turned out to be related to jitterbit- it always ends up being the integrated system. The jitterbit premier support team is top notch too. I have put (non-critical) support tickets in only to have them responded to in an hour or two. They will setup a webex and look into your issue, and unlike most support services out there, I've never heard them say "thats a (other platform) issue. go contact their support". They really invest in actually solving the issue. I have no interest in looking at other systems.
What do you dislike about the product?
I honestly sat here for 5 minutes trying to think and I cant come up with anything. I dont know- make it free?
What problems is the product solving and how is that benefiting you?
At first we just built it to integrate financial systems with ops and some reporting systems. Now we are growing into a much more mature scalable setup with seperation of layers (service, application) and combining resources.


    Julianne B.

Fast and Effective ETL Integration Tool for Salesforce.com

  • December 27, 2019
  • Review verified by G2

What do you like best about the product?
Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth.

The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours.

Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.
What do you dislike about the product?
The support forum is good but a little chaotic at times to navigate.
What problems is the product solving and how is that benefiting you?
We are integrating SQL databases housed on Azure with Salesforce.com.


    Chad B.

Great Product, Great Service!

  • November 19, 2019
  • Review verified by G2

What do you like best about the product?
It works! We've been using Jitterbit about 3 years now and I still thoroughly enjoy the product. I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too. Has always been responsive and knowledgeable.
What do you dislike about the product?
I honestly can't come up with something I dislike. Documentation was helpful and I referred to it quite often to learn the Jitterbit scripting language and the on-boarding training classes helped us get up and running quite quickly. Licensing by endpoint can get tricky, but Jitterbit has proved to be very accommodating and understanding of our needs and business practices.
What problems is the product solving and how is that benefiting you?
We are using Jitterbit in a plethora of ways... To sync and move data between Oracle and Salesforce (both ways), to connect to another systems API interface and pull data into our data lake, to pickup files dropped off from various vendors for us to ingest, and to stock our Data Lake with data from various places. We have realized 50% faster load times, 75% less time spent on maintenance process changes, and wide adoption across our institution.


    Medical Devices

Great Integration tool

  • October 11, 2019
  • Review provided by G2

What do you like best about the product?
We are using Jitterbit from last few year and it has been as great integration tool with robust technology .
Very easy to integrate and works great for Dataloads with integration with SFDC. Will highly recommend this tool.
What do you dislike about the product?
Sometimes we are seeing that Jitterbit jobs are not picking up as per the schedule.
What problems is the product solving and how is that benefiting you?
We are doing our data loads from different sources into SFDC. Great integration tool.
Recommendations to others considering the product:
Go for it ..best integration tool


    Government Administration

Excellent Tool With Brilliant Support Team!

  • September 20, 2019
  • Review verified by G2

What do you like best about the product?
Easy to use and reduced days' work into hours. The user interface is friendly and makes complex tasks much easier to resolve
What do you dislike about the product?
They could probably use better colours and improve the outlook of the local agent
What problems is the product solving and how is that benefiting you?
Integration, data migration and data insight
Recommendations to others considering the product:
I would most certainly use recommend this software to anyone in my position.


    Anderson V.

In my opinion we are facing a program with great value in the industry

  • August 15, 2019
  • Review provided by G2

What do you like best about the product?
The platform has many excellent features. The user interface is amazing, since it eliminates the complexity of establishing connections with a wide variety of back-end platforms. I appreciate how easy it is to build integrations using the platform, which allows me to deliver projects more quickly and reliably. In addition, we use the JItterbit API gateway quite extensively to create our own API endpoints that allow us to integrate systems in real time.

It contains small errors in simple processes, which are notified as of the moment what happen. It is not something serious that affects your system in general in the software. But it's a bit annoying to work so.
What do you dislike about the product?
Some of the error notifications could be improved, but I understand that this could be due to the way we use the tool. However, an update as a solution could avoid delays due to errors in simple processes.
What problems is the product solving and how is that benefiting you?

Jitterbit plays a key role in the form of our internal data model. It promotes communication between the different platforms and services that we use internally, giving us a unique view of our client. We also use it as a specific interaction query due to its declarative interface. We click on the fields we want and add them to the logic. Something that is really fascinating.
Recommendations to others considering the product:
Jitterbit is the way to go,highly customizable with scripts and APIs. This product can be considered for simple integrations, as well as complex integrations with all application systems. If this is what you are looking for, believe me your solution is in this program. I like its whole purpose. It will not disappoint your expectations in at all.