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Jitterbit Harmony Enterprise Automation Platform

Jitterbit Harmony Automation Platform

Reviews from AWS customer

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External reviews

518 reviews
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External reviews are not included in the AWS star rating for the product.


    Kevin W.

Simple tasks are easy

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
The library of connectors is impressive. The pattern library is also helpful, though it should be more prominent in the documentation. I also appreciate the willingness of the leadership to solicit feedback and share their plans for the future.
What do you dislike about the product?
The hard part about Jitterbit is once your needs progress beyond fairly simple data pipelining tasks, the platform does not scale well. The lack of integration with source control and the inability to really get under the hood means that debugging errors can be a nightmare.
What problems is the product solving and how is that benefiting you?
Mostly integration with Salesforce and database ETL


    Higher Education

Easy to use, lacking some features

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
It's very easy to set things up and understand why things go wrong when they do.
What do you dislike about the product?
We have many jobs running and they occasionally fail. I think Jitterbit could do more to help manage long/complex jobs so that we know when jobs fail. For now we had to manually add notifications to every single task and I think there's a way it could be made easier.
What problems is the product solving and how is that benefiting you?
We use Jitterbit to manage our ETL processes between various databases, so we can ensure we have the most up-to-date data synchronized across the databases.


    Insurance

Jitterbit Vinyl is a very Intuitive and easy to use.

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use the Vinyl platform to create an application. It does a great job connecting to datasources, creating tables and connecting via APIs just to name a few. The UI/UX design is also very appealing.
What do you dislike about the product?
It's hard to debug errors because they aren't very discriptive.
What problems is the product solving and how is that benefiting you?
It's allowing us to contribute to our stakeholders needs by delivering meaningful applications quickly and efficiently.


    Insurance

Exceptional tool for delivering digital business solutions, quickly

  • August 21, 2024
  • Review provided by G2

What do you like best about the product?
The data-centric development approach to Vinyl development makes it easy for business experts with technical saavy to implement solutions easily. Vinyl makes every single part of the SDLC easy and fun. The consultants at Jitterbit set an unprecedented bar of professionalism and expertise. I've learned so much working alongside their consultants- not only about software solutions, but about how to deeply listen to stakeholders.
What do you dislike about the product?
No code branching or source control makes selling it to IT Leadership challenging. From a developer perspective though, it is rarely an issue, given how easy Vinyl is to use!
What problems is the product solving and how is that benefiting you?
Delivering complex business solutions requiring connectivity to archaic data sources, with quality and speed.


    Transportation/Trucking/Railroad

Very hard to debug and learn.

  • August 12, 2024
  • Review provided by G2

What do you like best about the product?
Easy to connect data sources and display data.
What do you dislike about the product?
Cannot easily debug. Cannot easily modify queries to have what I want.
What problems is the product solving and how is that benefiting you?
It is giving a quick way to spin up needed apps.


    Financial Services

Great Integration Partner

  • May 23, 2024
  • Review provided by G2

What do you like best about the product?
Jitterbit simplifies the creation of integrations between multiple data points. We were able to start integreating data points the first day of implementation and have multiple integrations that run multiple times a day without issue. While the majority of the integrations can be created without an issue, the occasional integration may be more challenging, in those situations, JItterbit's support team is amazing and extremely supportive and helpful in resolving issues. I have worked with Jitterbit on multiple levels, first as a user, then the administrator, and now as the executive sponsor and at each level Jitterbit has delivered.
What do you dislike about the product?
I don't have any complaints, I have found that Jitterbit is competively priced and provides excellent customer support.
What problems is the product solving and how is that benefiting you?
Jitterbit allows me to integrate data points between very sophisticated (API integration) programs and antiquated (flat file integrations) with ease.


    Newell B.

Solution is good but...

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
The solution worked fine for most of our needs, once I had a good grasp on it. Support WAS always helpful, even when I tested their knowledge.
What do you dislike about the product?
While they have evolved the solution to support EDI, Message Queueing, and API integrations, they have not evolved the day-to-day data integration side, making data transformation easier with different data types or continuing support for the desktop Design component on Mac computers.
Unfortunately, the people who cared about managing partnerships have left the company. The organization's spirit is not customer-first anymore, and this has led our company in a different direction. Their leadership seemed to think that losing a customer, especially a small one, was something the equity firm that now manages them would not lose sleep over. This is sad because we had a good four-year run with them and are on the verge of expanding and utilizing more of the solution.
What problems is the product solving and how is that benefiting you?
The solution allowed us to integrate with several Healthcare platforms that had not evolved to the point of API-based integrations, which provided us with a competitive advantage.


    Marketing and Advertising

Integration between Epicore and Shopify

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Their customer service is very good, the solution engineers are very helpful. Integration is also very easy
What do you dislike about the product?
The documentation is not well linked to the marketplace items, so it was hard to get started.
What problems is the product solving and how is that benefiting you?
maintaining an integration of data between systems. Low code integrations are quicker and easy to maintain.


    Construction

A confusing mix of scripting and unfortunate GUI

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Not much. We already own it and have put work loads into it.
What do you dislike about the product?
It appears to have a very small market share. It's nearly impossible to google how to do anything with jittterbit. There are very few resources available to pull from. Hardly any forum postings or tutorials exist referring to jitterbit. The Local studio vs cloud console is disjointed and some features only exist in either platform.
What problems is the product solving and how is that benefiting you?
We've put production workloads integrating multiple different areas of technology onto the jitterbit platform


    SIBA N.

User friendly

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
We have found Jitterbit to be a very rich and full-featured integration platform. While our requirements and workflows are complex and demanding, Jitterbit has always afforded us a clean solution.
What do you dislike about the product?
In my 5 years experience still now not facing any issue
What problems is the product solving and how is that benefiting you?
Jitterbit offers a next-generation iPaaS designed to help companies meet today's integration challenges with speed and flexibility. Pre-built integrations and workflows enable organizations to rapidly connect their systems and applications, streamlining and accelerating key business processes.