Jitterbit Harmony Enterprise Automation Platform
Jitterbit Harmony Automation PlatformReviews from AWS customer
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great customer experience, good to get efficient info
What do you like best about the product?
It enables us to avoid Sage customization by creating processes outside of Sage
What do you dislike about the product?
It does not automatically update the information from Sage, it needs 24 hours to update.
What problems is the product solving and how is that benefiting you?
Enables us to create processes for accounting and logistics outside of Sage which makes some customer billing possible, otherwise it would have been almost impossible to handle.
Great, Flexible Platform
What do you like best about the product?
Flexibility in creating attractive and intiuative dashboards, custom reports, and corporate applications.
What do you dislike about the product?
Somewhat difficult to create new features, despite no-code / low-code intent. Support development is frequently required for siginficant improvements / new features.
What problems is the product solving and how is that benefiting you?
Custom applications, KPI platform, data warehouse. Vinyl has become the internal "source-of-truth" at our company and has become a trusted resource for teammembers in all departments.
Solid team, great product
What do you like best about the product?
Very versatile, easy to use and quick feedback loop
What do you dislike about the product?
Harder to customize for specific desired outcomes
What problems is the product solving and how is that benefiting you?
Helping us build an app without having to develop from scratch
Very smooth platform
What do you like best about the product?
platform is very easy to use and all training videos are very easy to follow.
What do you dislike about the product?
There is nothing apparent that i dislike
What problems is the product solving and how is that benefiting you?
We are using the low code platform for our item maintenace system. It solves the problem of everything being disorganized
Great experience and quick support
What do you like best about the product?
The support that is offered is both fast and thorough. They take the time to educate while they are solving problems
What do you dislike about the product?
Support page is a little cluttered. But still usable.
What problems is the product solving and how is that benefiting you?
moving our data from one data base to a cloud based tool.
Jitterbit is extremely useful for our work with Salesforce.
What do you like best about the product?
We use the enterprise version for a update from an external system and it works great! I use the cloud data loader all the time - very easy!
What do you dislike about the product?
The enterprise version is not as intuitive - we've needed developer help. But it's also a very complicated case.
What problems is the product solving and how is that benefiting you?
We use the enterprise version for a update from an external system and it works great! I use the cloud data loader all the time - very easy!
Jitterbit a great asset for your company!
What do you like best about the product?
Jitterbit has always been very helpful, shall we have any questions or concerns. Issues get ressolved quickly!
What do you dislike about the product?
Jitterbit does an amazing job at keeping us appraised with latest upgrades. We do not have anything we dislike.
What problems is the product solving and how is that benefiting you?
Jitterbut helps our business with Production Endpoint
Quick and low code platform with lot of capabilities
What do you like best about the product?
Can quickly bring integrations live with less effort
What do you dislike about the product?
Need more detailed logging as sometimes log messages are vague and generic. Some errors are difficult to troubleshoot.
What problems is the product solving and how is that benefiting you?
Data integrations between multiple systems with quick turn around. Automated jobs.
Exemplary Integration Solution: Our Positive Experience with Jitterbit
What do you like best about the product?
The cloud agent is a big release as well as the Jitterbit app builder. It allows non-technical users to be impactful on development features and requests.
What do you dislike about the product?
Not on product but more on customer support. Stop assuming all customers will just learn from your product update emails. Launch more webinars, better UX/UI demo environments, and focus on gaining deeper relationships with current customers.
What problems is the product solving and how is that benefiting you?
Jitterbit has been instrumental in solving critical business challenges related to integration and data communication. As a company, our main business operations revolve around interfacing with native customer platforms. The nature of our service necessitates a seamless and continuous flow of requests and responses to ensure an optimal customer experience. Prior to Jitterbit, managing these interactions across different platforms was complex and time-consuming. With Jitterbit's robust integration capabilities, we have managed to harmonize this process. The tool allows us to communicate with multiple customer platforms in real-time, ensuring that service requests and our responses are transmitted swiftly and accurately. This has not only improved our service delivery and response times but has also enhanced the overall customer experience. As a result, we have seen increased customer satisfaction and efficiency in our operations. In summary, Jitterbit has been a game-changer in helping us navigate the complexity of multi-platform interactions, making our business processes more streamlined and efficient.
My experience with Jitterbit
What do you like best about the product?
I liked Jitterbit's logging ability quite well. Its field-mapping feature is also pretty versatile when syncing two systems. It also has a great array of available applications to sync.
What do you dislike about the product?
I found Jitterbit to be temperamental. Its error messages can sometimes be very unclear, and backend errors would sometimes occur when working with many operations that are created and deleted and renamed, etc. There were several very frustrating times when the only I could deal with a bug I couldn't translate was to delete all the operations in a project and recreate them. And things would then work
What problems is the product solving and how is that benefiting you?
We use Jitterbit to sync data between our MS SQL database and our Salesforce orgs. Jitterbit helped us to organize the data in our SF org, and to easily promulgate relevant data from our database up until we transfer to SF fully.
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