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External reviews

288 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Information Technology Team Lead

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
Easy integration with Salesforce and an easy to use interface that makes coding easy. Jitterbit has a great support team that is always willing to help.
What do you dislike about the product?
Error messages sometimes do not go through and we are sometimes unaware what operations are running successfully and unsuccessfully
What problems is the product solving and how is that benefiting you?
Jitterbit assists in the querying and manipulation of data from Salesforce and back into Salesforce. We run many operations on schedules and jitterbit assists us in keeping data fresh in our Salesforce instance.


    Hospital & Health Care

Great tool with a lot of potential

  • October 02, 2023
  • Review provided by G2

What do you like best about the product?
Jitterbit is easy to use and always developing new tools. Support is helpful and quick to respond
What do you dislike about the product?
Sometimes, as newer tool, they are behgind in some areas.
What problems is the product solving and how is that benefiting you?
API management, data orchestration, and we are now moving to their new EDI module


    Dennis C.

potential project opportunities as well as introducing us to the many services available to us.

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
The User access thru the portal that Gerard reviewed and explained was something we did not get to see and it was very helpful in his review of the tools available to us.
What do you dislike about the product?
Not much so far, we have used Jitterbit since 2021 and found that the product to be very effective in integrating our D2C orders with our Backend ERP - Syteline.
What problems is the product solving and how is that benefiting you?
Jitterbit integrates our D2C customer orders with our backend ERP system - Syteline, and does this in a very seamless interface that passed data inbound from our D2C site built with WooCommerce and outbond from Syteline to D2C on Inventory and Customer Order Tracking.


    Goran S.

It is easy to learn and quick to implement

  • August 15, 2023
  • Review provided by G2

What do you like best about the product?
Quick ramp up time. It took me two weeks to get up to speed.
What do you dislike about the product?
The script editor. It automatically saves. This should be configurable. Sometimes I don't want to save until I am done with the changes. This would facilitate a multi user development too.
What problems is the product solving and how is that benefiting you?
It helps us connect our platform (PaymentWorks) with the ERP of our customers.


    Higher Education

Jitterbit Gets The Job Done

  • August 15, 2023
  • Review verified by G2

What do you like best about the product?
Jitterbit automated our legacy SIS with Salesforce.
What do you dislike about the product?
Project timelines were a bit drawn out. We were late to production due to to the project overrruns.
What problems is the product solving and how is that benefiting you?
Jitterbit allowed us to automatically exchange data between Saleforce and our legacy Student Information System.


    Thomas B.

Jitterbit is one of the best partners we have.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
All of the people we deal with at Jitterbit are complete professionals and are 100% focused on making sure we have the best solution for our needs. They not only strive to understand our processes and challenges but bring a strong solution history to the table to allow us to learn from their previous successes instead of building everything from the ground up.
What do you dislike about the product?
The only downside of Jitterbit is their lack of a GovCloud solution.
What problems is the product solving and how is that benefiting you?
Integration of multiple systems, starting with Salesforce and moving through our ITSM and ERP platforms.


    Manufacturing

Jitterbit review

  • August 07, 2023
  • Review verified by G2

What do you like best about the product?
Connectors and predefined templates available to start project quickly.
What do you dislike about the product?
The debugging functionality is not very great. Have to write system.log (similar function) to check the logs each time.
What problems is the product solving and how is that benefiting you?
The connectivity solution across multiple platforms is useful in Jitterbit.


    Banking

Great experience and quick support

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
The support that is offered is both fast and thorough. They take the time to educate while they are solving problems
What do you dislike about the product?
Support page is a little cluttered. But still usable.
What problems is the product solving and how is that benefiting you?
moving our data from one data base to a cloud based tool.


    Non-Profit Organization Management

Jitterbit is extremely useful for our work with Salesforce.

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
We use the enterprise version for a update from an external system and it works great! I use the cloud data loader all the time - very easy!
What do you dislike about the product?
The enterprise version is not as intuitive - we've needed developer help. But it's also a very complicated case.
What problems is the product solving and how is that benefiting you?
We use the enterprise version for a update from an external system and it works great! I use the cloud data loader all the time - very easy!


    Diana M.

Jitterbit a great asset for your company!

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
Jitterbit has always been very helpful, shall we have any questions or concerns. Issues get ressolved quickly!
What do you dislike about the product?
Jitterbit does an amazing job at keeping us appraised with latest upgrades. We do not have anything we dislike.
What problems is the product solving and how is that benefiting you?
Jitterbut helps our business with Production Endpoint