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External reviews

288 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

Jitterbit is a good tool with great support

  • April 12, 2018
  • Review provided by G2

What do you like best about the product?
The Jitterbit support team will go above and beyond to help with getting systems connected.
What do you dislike about the product?
The development studio being on site and in the cloud is a bit confusing, but they are moving everything to the cloud soon.
What problems is the product solving and how is that benefiting you?
We are porting data from AX 2009 to a new implementation of Sales Force. Jitterbit went way out of their way to help get a connection to an older AX implementation where AIF was not implemented. In the end, we went a different direction, but the time Jitterbit support staff helped troubleshoot and find alternate solutions to that issue was fantastic. They gave support on an unrelated product, which is beyond the call of duty.


    Building Materials

Great Experience with Jitterbit Software and the Software Implementation Team

  • April 11, 2018
  • Review provided by G2

What do you like best about the product?
The software did what they said it would do and the training, support, and meetings were productive. Very responsive customer service.
What do you dislike about the product?
nothing to not like on this software. I wish I had know sequel prior to taking the training
What problems is the product solving and how is that benefiting you?
Integrating multiple systems into CRM with an eye of future integration mappings into other applications
Recommendations to others considering the product:
Training is so helpful. make sure you do it.


    Victor D.

User friendly tool, very comfortable and easy to use

  • April 10, 2018
  • Review provided by G2

What do you like best about the product?
* Flexible product that which allows to customize easily to meet our needs.
* Auto mapping
* Easy to connect
* Very intuitive
What do you dislike about the product?
* Logging in may be improved.
* Hard to debug and to locate small typo mistakes.
* More elaborate guide.
What problems is the product solving and how is that benefiting you?
SAP integration into Salesforce.
Vast integration and building many interfaces, very helpful for large companies
Recommendations to others considering the product:
I strongly recommend using the Jitterbit tool.
It is a great tool, a lot better that any other tool that I've encounter so far.
It's very intuitive and easy to use and it centralize all the Interfaces in one place, which simplifies the managing of these processes.
In addition there a good support, Jitterbit answer quickly and help in resolving the problems that you encounter with. I had a great experience with there's supportive team. They helped me rapidly to debug and to solve a problem that I have encountered with


    Events Services

Could this be the easiest API / Integration tool out there?

  • April 06, 2018
  • Review verified by G2

What do you like best about the product?
I've been using integration tools for the past 15 years and Jitterbit is probably the easiest I've learnt. The simplistic approach to build, test and deploy an integration is a massive positive. There code library is vast, so you should always find what you need, and if you get into any trouble their Support team are at hand. Which I must say is one of the best I've worked with!
The team release new versions of Studio and the Agent often, so the product is always improving. But recently had the opportunity to see the new release of the Studio (web based), and must say I'm excited to begin working with it and migrate our Projects.

This is a glowing recommendation, and NO, I don't work for Jitterbit!
What do you dislike about the product?
It’s difficult to identify pain points, but my only criticism (at a stretch) is the Activities page on the WMC. I do find it difficult to search through the logs (esp when using the Time parameter).
What problems is the product solving and how is that benefiting you?
We have Integration requirements (Jitterbit smashes through these), API requirements (again Jitterbit smashes through them) and connectivity to many different End-Points (can you guess what I’ll say?).


    Dudu E.

Great tool for simplifying integration and one-place monitoring

  • April 01, 2018
  • Review verified by G2

What do you like best about the product?
- Salesforce integration using Jitterbit Connect is much more simple, the built in wizards are very useful and help you cover all the steps.
- Connectors to large number of enterprise applications.
- Drag & Drop mapping / Auto Mapping - easy to use and time efficient.
- Migration is easy and efficient, better and easier than any other application i had used before.
What do you dislike about the product?
- Logging in the Jitterbit Studio can be improved - better navigation and more filters are needed, export capabilities can also be a good feature.
- Web console could be more user friendly. the Activity section where you monitor all your live interfaces should be more
What problems is the product solving and how is that benefiting you?
Helps keep ERP and CRM data integrity using all kind of integrations.
Allow one place monitoring for all the organization live integration with email error handling, for a large organization with many integration this is a very powerful tool.


    Matt T.

Game changer for intergration.

  • March 28, 2018
  • Review verified by G2

What do you like best about the product?
Jitterbit allows me to integrate multiple files and systems without having any programming background. I can write my own transformations and scripts to keep my data clean.
What do you dislike about the product?
Nothing to dislike on the product. I find that sometimes version releases are prone to have a bug or two, so I usually wait to install version ##.1 or ##.2
What problems is the product solving and how is that benefiting you?
With Jitterbit we are integrating multiple data sets and their supporting documents into our Salesforce org. With out integration, we have been able to automate nearly 4 FTE worth of work that use to require manual intervention from other tools.
Recommendations to others considering the product:
Speak with a Jitterbit sales/account rep familiar with your industry. Jitterbit actively works with a vast number of industries and my experience is that they will have a representative who can speak to the needs of your business cases.


    Jeff D.

Great Data Integration Platform

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Jitterbit allows me to sync data across multiple systems using multiple data formats for both intake and output, and handles them with relative ease and little fuss. Having spent hundreds of hours writing custom ETL scripts over the past several years, I really appreciate the way the platform has boosted my productivity--allowing me to spend more time focused on the data than the low-level functionality that took up so much time when writing jobs manually.
What do you dislike about the product?
I don't have many negatives on this platform. The UI for the Jitterbit Studio client is a little clunky, but in comparison to other ETL platforms I'd say it is better than most. There are a few quirks here and there, but nothing that poses any problems after spending a nominal amount of time building a few jobs on the platform.
What problems is the product solving and how is that benefiting you?
We use Jitterbit to synchronize data across several on-premise and cloud platforms, including SQL databases, web services, FTP, and local flat files.


    Legal Services

Workflow Automation for Content Services Firm

  • January 26, 2018
  • Review verified by G2

What do you like best about the product?
Simplicity and ease of use. Allowed us to quickly connect and transfer data between legacy environments and newer cloud technologies.
What do you dislike about the product?
As the product has evolved the pricing model has been somewhat confusing. Perhaps a clearer definition of "endpoints", or tiered pricing based on types of endpoints would make more sense. e.g. Endpoints within an organization (file shares, business systems), external endpoints and web services (Salesforce, AWS), etc. Ironically, the ease with which you can build out additional integrations makes it difficult to determine your pricing.
What problems is the product solving and how is that benefiting you?
Transfer of data in legacy business systems to cloud based tools for the purposes of workflow automation. Resulting workflows have reduced turn-around times by a full business day, and reduced staffing operational expenses by over $600K in the first two years. All without using a single IT resource.


    Information Technology and Services

Never Any Problems

  • January 25, 2018
  • Review verified by G2

What do you like best about the product?
The educational and technical support is astounding, and customer service is impeccable. The software was always strong, but is now improving in strides. It is clear that Jitterbit thoroughly thinks through everything they do, and has a team that follows through all the way. It results in an exceptional customer experience.
What do you dislike about the product?
Nothing really. I wish I was more familiar/capable with the software, but no problems or anything.
What problems is the product solving and how is that benefiting you?
Integration of myriad third-party software and web services.
Recommendations to others considering the product:
The most important factors are your specific business needs and goals. Jitterbit is only as useful as you let it.


    Greg M.

Good product, easy to connect multiple sources

  • January 25, 2018
  • Review provided by G2

What do you like best about the product?
- Good ability to connect lots of different sources and targets in the workflow (SQL DB, IBM iSeries, Salesforce, CSV)
- We integrate with Salesforce, and with one of the later Jitterbit releases they made it very easy to refresh the Salesforce structure for easy field mapping.
- Fairly easy to use, not a hard learning curve
What do you dislike about the product?
I think the pros outweigh the cons.
It can be kind of slow trying to search through the operation logs to find a specific error.
What problems is the product solving and how is that benefiting you?
One of the processes we use Jitterbit for is to transfer daily sales information from our ERP into our Salesforce organization, which can then be viewed by our sales team.
We're also able to collect files from multiple sources like FTP, email, CSV, and combine the data into a single database table to upload to our website.